San Carlos, CA
AI voice agents for call center automation
Retell AI builds a platform for creating, deploying, and managing human-like AI voice agents that handle inbound and outbound business calls with low latency and natural conversation. It serves contact centers and businesses in healthcare, insurance, logistics, and more, reducing labor costs, improving customer satisfaction, and scaling operations without human agents. The platform uses advanced LLMs, audio models, and telephony integrations for production-ready reliability.
Delivers production-ready voice AI systems for enterprise customers, leading integrations, architecture, and deployment while partnering with sales and technical stakeholders. Requires senior-level customer-facing engineering experience, strong Python or JavaScript/TypeScript skills, LLM knowledge, and Spanish-English fluency.
The senior brand designer will define and scale Retell AI’s visual identity across digital campaigns, web, social, print, events, and marketing collateral. The role requires at least three years of brand or marketing design experience, strong visual fundamentals, and fluency in Figma and Adobe Creative Suite.
The Founding Sales Engineer will guide enterprise customers from technical discovery through production deployment of Voice AI solutions. The role combines sales engineering, solution architecture, demos, proofs of concept, and cross-functional product influence, requiring customer-facing technical experience and a bachelor's degree.
Delivers production voice AI solutions for enterprise customers, building full-stack integrations, leading technical discovery, and translating customer needs into platform improvements. Requires senior customer-facing engineering experience, production coding ability, strong communication, and Mandarin-English fluency.
Build and deploy production Voice AI applications directly with enterprise customers, integrating APIs and SDKs, debugging complex systems, and guiding implementations from proof of concept through launch. The role requires 2+ years of relevant experience, strong programming skills, and excellent customer communication.
Build production-grade AI workflows, agents, automations, and infrastructure for company operations and customer experience. This new-grad role requires a completed engineering bachelor's degree and demonstrated software development experience through internships, research, startups, or substantial personal projects.
Build production-grade AI workflows, agent systems, automations, and integrations spanning recruiting, security, finance, customer onboarding, and go-to-market operations. The role suits exceptional new graduates or engineers with up to one year of experience, strong software fundamentals, and hands-on AI project experience.
Senior Product Manager owning end-to-end strategy and execution for core voice AI product areas including agent behavior, onboarding, testing, and automation. Define roadmaps from customer insights, author PRDs, drive cross-functional execution with engineering and design, and validate with users in a fast-growing startup.
Customer Success Engineer partnering with enterprise customers (CVS, American Airlines, Lenovo) to deploy and scale Retell AI's voice agents. Design integrations, troubleshoot production issues (APIs, SIP, LLMs), build workflows, and drive adoption while collaborating with Product and Engineering teams. Requires bachelor's in CS/related field plus 5+ years in customer success engineering or recent top-tier grad.
Build and deploy production-grade internal AI systems, automations, and agent workflows to streamline recruiting, sales, finance, operations, security, and GTM processes at a fast-growing voice AI company. Combines applied AI, software engineering, and business operations; open to exceptional new grads with strong engineering projects.
Enterprise Account Executive responsible for owning the full sales cycle of complex deals with enterprise contact centers. Requires 5+ years enterprise SaaS/AI sales experience closing large deals, MEDDPICC expertise, technical fluency, and ability to build business cases and drive pilots to production.
Join Retell AI's The Forge creator program to produce content featuring their AI voice agents on YouTube, LinkedIn, and Instagram. Creators receive compensation per post plus performance bonuses.
Senior Agent Product Manager leads end-to-end customer deployments of Retell AI's voice agents, from discovery and requirements gathering to production launch. Partners with customers to design AI workflows, build ROI cases, advise executives, and translate feedback into product improvements while coordinating with internal Product, Engineering, and Sales teams.
Own end-to-end high-quality dataset creation pipelines for voice AI agents, from data synthesis and scraping to annotation workforce management, cleaning, analysis, and linguistic preference judgment. Requires 2+ years in computational linguistics or language data, strong scripting skills, and native English linguistic judgment.
Senior Content Marketing Manager owning end-to-end customer storytelling at a fast-growing voice AI company. Interview enterprise customers, craft compelling case studies and strategic blogs that drive sales, translate technical launches into narratives for CX leaders. Requires 3-7 years in content, editorial or journalism with strong portfolio and reporter instincts.
Inbound Sales Development Representative responsible for qualifying leads from website, chat, email and LinkedIn, routing opportunities to AE teams, and scheduling discovery calls. Requires customer-facing experience, strong communication, organization, and eagerness to learn technical AI products in a fast-paced startup.
Lead end-to-end deployments of AI voice agents for enterprise customers, guiding strategy through execution while partnering with Product, Engineering, and Sales. Requires strong customer-facing experience in implementation, solutions consulting, or product roles.
Build production-grade AI workflows, automations, and agent systems that power hiring, sales, operations, and scaling at a fast-growing voice AI startup. Work across recruiting AI, security automation, GTM engineering, and 3rd-party integrations with high ownership.
Build production-grade AI workflows, automations, and agent systems that power HR, security, operations, GTM, and customer experience at a fast-growing voice AI startup.
Build and scale strategic partnerships and ecosystem alliances for Retell AI to drive partner-sourced pipeline and expand market reach. Requires 3+ years in partnerships or BD with strong negotiation and cross-functional collaboration skills.
Design Engineer owns the design system, prototypes in React/TypeScript, implements pixel-perfect UI components using AI tools like Cursor, and ensures design-code parity across the product dashboard and agent interfaces.
Leads product positioning, messaging, launches, and sales enablement for Voice AI platform targeting verticals like healthcare and legal. Directs brand campaigns and translates market insights into converting narratives. Requires 5+ years B2B SaaS product marketing experience.
Conducts ML research to advance LLMs and audio models for real-time voice AI agents, focusing on reasoning, latency, and conversational quality. Prototypes models, designs evaluations, and bridges research to production systems requiring strong PyTorch expertise and experimental mindset.
Conducts ML research on LLMs and audio models to enhance real-time voice agents' reasoning, latency, and conversational quality. Prototypes models, designs evaluations, and bridges research to production systems requiring strong PyTorch expertise and experimental mindset.
Staff engineer owns core platform and systems architecture, leads technical initiatives, makes high-leverage decisions for speed/reliability/scale, and partners with product/leadership. Requires 9+ years experience in production systems at staff/principal level.
Owns end-to-end product design for AI voice agent platform, collaborating with engineers and founders to create intuitive UX for complex real-time workflows. Requires 5+ years experience, strong taste, and user-centered design skills in a fast-paced startup.
Builds responsive UI for voice AI platform including prompt management, dashboards, and analytics using React and TypeScript. Owns end-to-end frontend projects, collaborates with backend/DevOps, and incorporates customer feedback. Requires 2+ years React experience.
Builds and deploys production ML models for real-time voice AI agents, fine-tuning LLMs and audio models, running benchmarks and human evaluations, and maintaining ML infrastructure for high-scale performance.
Build scalable full-stack systems for voice AI platform, including React/TypeScript UIs, Node.js APIs, prompt orchestration, telephony integrations, and customer dashboards. Requires 2+ years experience and ownership in fast-paced environment.
Delivers voice AI solutions to enterprise clients by leading projects from prototype to production, building full-stack integrations with Python/JavaScript, and bridging technical and non-technical stakeholders. Requires 2+ years customer-facing technical experience and strong communication skills.
Builds scalable backend systems for AI voice platform handling millions of calls, focusing on prompt orchestration, telephony integrations, and DevOps workflows. Requires 2+ years backend experience with CS fundamentals, concurrency, and distributed systems.