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Retell AIRetell AIRedwood City, CA

Senior Product Marketing Manager

Leads product positioning, messaging, launches, and sales enablement for Voice AI platform targeting verticals like healthcare and legal. Directs brand campaigns and translates market insights into converting narratives. Requires 5+ years B2B SaaS product marketing experience.

200k – 210k/yr
On-site5+ YOEProduct Marketing

About the role

Key Responsibilities

  • Own positioning and messaging across all buyer types and verticals
  • Develop vertical-specific narratives for healthcare, legal, automotive, insurance, utilities, and logistics
  • Keep competitive differentiation sharp as the Voice AI landscape evolves
  • Lead product launches end-to-end
  • Own strategy, narrative, and cross-functional coordination from brief to announcement
  • Partner with DevEvangelist on the demo and technical content layer
  • Build sales enablement from scratch
  • Run enablement sessions and keep the team equipped with the latest messaging
  • Drive customer and market insights
  • Run ongoing discovery and translate insights into messaging that converts
  • Build case studies and proof points across key verticals
  • Direct brand and social campaigns (20%)
  • Concept campaigns and brief the creative team on execution
  • Plan campaign bursts around launches, events, and AI industry moments

Requirements

Must have:

  • 5+ years of product marketing in B2B SaaS, developer tools, or AI infrastructure
  • Proven track record of owning launches end-to-end
  • Strong messaging instincts: knows what to say and how to brief others to say it
  • Experience building sales enablement programs from scratch
  • Comfortable with technical products

Nice to have:

  • Experience in AI infrastructure, CCaaS, or contact center space
  • Background marketing to both technical and business buyers
  • Has directed social campaigns with real organic reach
  • Strong aesthetic sensibility and POV on brand content
  • Startup experience

Skills

Product MarketingMessagingPositioningProduct LaunchesSales EnablementB2B SaaSAI InfrastructureDeveloper ToolsCase StudiesSocial CampaignsVertical MarketingCompetitive Analysis
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