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Retell AIRetell AIRedwood City, CA

Senior Product Designer

Owns end-to-end product design for AI voice agent platform, collaborating with engineers and founders to create intuitive UX for complex real-time workflows. Requires 5+ years experience, strong taste, and user-centered design skills in a fast-paced startup.

180k – 250k/yr
On-site5+ YOEProduct Design

About the role

Key Responsibilities

  • Own the product experience end-to-end — from early concepts and PRDs to polished, shipped features used by real customers in high-stakes, real-time scenarios.
  • Shape how users interact with AI voice agents, turning complex, technical workflows into clear, intuitive, and human experiences.
  • Work side-by-side with engineers and founders to define, refine, and ship features, ensuring design intent and quality are preserved all the way to production.
  • Be the voice of the user — conduct customer interviews, gather feedback, and translate real user pain points into thoughtful design solutions.
  • Proactively raise the UX bar by identifying friction, inconsistencies, and opportunities across the product, and driving improvements from idea to launch.
  • Build and evolve Retell’s design system, setting standards for consistency, scalability, and craftsmanship as the product and team grow.
  • Hold a high bar for craft and quality, sweating the details and refusing to compromise on clarity, usability, or polish.
  • Influence product direction through design, contributing strong opinions, clear rationale, and taste-driven decisions that shape what we build next.

Requirements

  • Have 5+ years of experience as a Product Designer working on shipped products.
  • Have a strong user-centered design background (HCI, design, or equivalent experience).
  • Have excellent product taste and a strong sense of usability, hierarchy, and visual clarity.
  • Are detail-oriented and care deeply about polish and consistency.
  • Enjoy working closely with engineers, PMs, and founders to shape product direction.
  • Are comfortable operating in a fast-moving startup environment with ambiguity.
  • Enjoy owning problems end-to-end rather than working within a narrow design scope.
  • Care deeply about building products that are easy to use and delightful.

Compensation

Cash: $180k - $230k
Equity: Equity Provided

Other Benefits:

  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
  • $200/month wellness reimbursement (gym, fitness classes, etc.)
  • $300/month commuter reimbursement (gas, Caltrain, etc.)
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement

Skills

FigmaUser-Centered DesignHciDesign SystemsUX DesignUI DesignProduct DesignCustomer InterviewsPrototypingInteraction Design

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