Hands-on data center technician responsible for server/network infrastructure health, troubleshooting, racking/stacking, inventory management, and ticket resolution. Requires 2+ years hardware experience and physical capability for data center work.

Lead and mentor data center technicians while overseeing server and network infrastructure operations, maintenance, and troubleshooting to optimize MTTD and MTTR. Requires 6+ years hands-on hardware experience plus proven leadership in a data center environment.

Manage a portfolio of NCAA Division I and professional basketball accounts, driving renewals, engagement, and upsells while serving as the primary customer contact and product expert.

Build and scale customer education, community, and champion programs from scratch to drive adoption, retention, and NRR at a fast-growing AI SaaS company.

Lead and mentor a team of Customer Success Managers, owning team-level renewal, retention, and expansion metrics while coaching CSMs on enterprise account management and AI adoption for a leading GRC SaaS platform.

Lead and scale a team of Legal Engineer - Product Specialists driving customer adoption, retention, and expansion for an AI-powered legal platform. Requires JD, 5+ years practicing law at top-tier firm or F500, and 4+ years people management experience.

Manages a team of CSMs focused on banking customers, driving adoption, satisfaction, and revenue growth. Owns client relationships, QBRs, onboarding support, and cross-functional collaboration.

Provide tier 1 and tier 2 IT support, troubleshoot Apple hardware/software, manage user equipment setup, and help employees adopt AI-powered productivity tools in an enterprise environment.

Handle high-volume phone consultations helping clients navigate disability benefits and insurance compensation processes. Requires 3+ years of customer-facing experience and strong interpersonal skills.

Support clients seeking disability benefits or insurance compensation by conducting phone consultations, assessing eligibility, and guiding next steps. Requires a bachelor's degree, 1+ year of work experience, strong interpersonal skills, and ability to learn complex systems quickly.

Investigates and resolves complex platform, API, webhook, and integration issues for enterprise merchants, coordinating incidents and actionable escalations. Requires 5–6+ years of SaaS technical support experience, strong written communication, and residence in Australia.

Manages Corporate and Enterprise SaaS accounts to drive adoption, business value, renewals, and expansion. The role combines customer advisory, commercial ownership, implementation oversight, analytics, and cross-functional collaboration.

Provides hands-on, customer-facing technical support for complex SaaS and enterprise software issues across systems and integrations. The role requires 5+ years of technical support, systems engineering, or DevOps experience, plus expertise in cloud platforms, containers, APIs, data platforms, and incident response.

First dedicated IT and Security operator responsible for endpoint management, identity administration, SOC 2 compliance, and vendor security reviews at a scaling NYC fintech startup.

Own a portfolio of Enterprise AI accounts, driving adoption, revenue growth, and inference outcomes. Bridge technical implementation with commercial strategy for hyper-growth customers.

Provide front-line technical support for developers integrating with OpenRouter's LLM API. Diagnose complex issues across multiple providers, reproduce bugs, and deliver clear, empathetic communication to highly technical users.

Provide hands-on technical support and customer success for Alchemy's Account Abstraction and Wallet Services. Use customer insights to influence product roadmap while scaling support tooling and building stakeholder relationships. Requires software development experience, technical degree, and blockchain interest.

Customer Experience Manager responsible for post-sales client advocacy, product adoption, change management, feedback capture for product teams, NPS tracking, and issue resolution for public safety software clients. Requires 5-10 years experience, 50-80% travel, and interest in working with law enforcement.

Customer Experience Manager serving as the voice of public safety clients (law enforcement). Drive product adoption, change management, feedback to product teams, issue resolution, renewals, and high NPS while traveling 50-80% onsite.

Leads a small team of installation specialists to deliver high-quality POS deployments, manage client coordination, and drive process improvements in a hybrid role. Requires 5 years of customer success experience and 1 year of team management.

Leads Snowflake’s EMEA paid support business, owning regional revenue, customer retention, post-sales outcomes, and the Designated Support Engineer organization. The role requires 10+ years in enterprise customer-facing leadership, premium support or technical solution selling experience, and strong Snowflake and cloud expertise.

Own and manage 50-75 small-market client and broker accounts, driving engagement, satisfaction, and retention through relationship management, KPI tracking, and cross-functional execution.

Manage relationships with Linear’s largest customers, driving onboarding, adoption, and retention. Requires 5+ years in a technical customer-facing SaaS role.

Lead and scale a high-performing Customer Success team at a fast-growing AI startup. Own CS operations, coach CSMs, manage key accounts, and drive adoption and retention.

Guide strategic enterprise customers through product adoption and health improvement for a complex B2B SaaS recruiting platform. Manage ~20 high-value accounts while becoming a product expert to drive retention and outcomes.

The Technical Account Manager will guide enterprise customers across the APJ region through onboarding, adoption, technical best practices, and escalations. The role requires at least five years of client-facing or technology-focused experience, strong project management skills, and the ability to understand complex data systems.

Oversee data center technicians and operations for xAI’s AI infrastructure, managing uptime, hardware lifecycle, and team performance in a critical compute environment. Requires 5+ years in data center ops with 3+ years leading technical teams.

Business Systems Analyst supporting and enhancing NetSuite and Zip finance systems, focusing on Procure-to-Pay, Order-to-Cash, and Record-to-Report processes in a hybrid SaaS environment.

Technical Services Engineer providing customer support for MongoDB infrastructure, Kubernetes deployments, and disaster recovery. Requires 5+ years cloud/on-prem infrastructure experience and 1+ years direct customer support.

Lead company-wide training programs for autonomous ground vehicle operations. Design curricula, develop materials, and manage delivery for internal personnel and external customers.

Manage the AMER Technical Support Engineering team, owning L2/L3 escalation quality, team development, tooling/automation, and cross-functional coordination with engineering. Requires 4+ years managing technical support or software engineers plus strong Linux/container technical credibility.

Provide technical support via phone, email, and chat for Built's real estate finance platform. Troubleshoot issues, log tickets, and advocate for customers while meeting performance metrics.

Provide first-line technical support for Zoo Design Studio and Zookeeper, troubleshooting issues, creating documentation, and delivering feedback to product teams. Requires 2+ years in customer/technical support and experience with SaaS or engineering software.

Manage critical bank partnerships, drive joint initiatives, and build partner management models for an embedded tax platform. Requires experience in partner management or business development, ideally in financial services.

Leads enterprise AI deployments and ongoing customer engagements, from technical configuration and go-live through renewal. The role combines implementation management, strategic guidance, adoption planning, escalation ownership, and cross-functional coordination for enterprise SaaS customers.

Leads enterprise AI customer deployments from kickoff through renewal, combining technical configuration, project management, strategic guidance, and escalation ownership. Requires 3–5 years of enterprise SaaS implementation or technical account management experience and availability for US East customer hours.

Manages Japanese advertiser relationships for Rokt Ads by supporting campaign launches, optimization, performance analysis, and cross-functional execution. The role requires at least three years of relevant client-facing or digital advertising experience, strong data and organizational skills, and native Japanese with business-level English.

Lead regional teams of MongoDB core and cloud Support Engineers. Drive operational excellence, scale support operations, coach technical talent, and manage customer escalations for a globally distributed database platform.

Lead and build the customer success function end-to-end, owning onboarding, adoption, retention, and expansion for enterprise accounts. Drive NRR/GRR and build scalable CS playbooks, tooling, and team.

Own a portfolio of enterprise accounts at an AI startup, driving adoption, expansion, and renewal for top accounting firms. Report to the CS Lead and help build the CS function from the ground up.

Provide technical support and troubleshooting for public sector customers using Datadog in highly regulated environments. Requires 5+ years SaaS support experience, cloud and networking expertise, and strong communication skills.

Bilingual (English/Spanish) frontline support specialist handling customer inquiries via phone, email, SMS, and chat for education savings account programs. Requires 3+ years support experience and Zendesk proficiency.

IT Analyst supporting employees, devices, and software at a cybersecurity company. Manages ticketing, hardware, onboarding, documentation, and compliance in Ann Arbor office. Requires 5+ years IT support experience and MacOS/cloud tools proficiency.

Drive long-term value, adoption, and retention for a portfolio of enterprise accounts. Partner with executives and cross-functional teams to deliver strategic customer success using Gainsight and structured engagement programs.

Supports developers running Temporal at scale by troubleshooting distributed infrastructure, optimizing cloud performance, and building automation and observability solutions. Requires 6+ years of development experience, cloud-native architecture expertise, and at least one year in a customer-facing role.

Provides remote administrative and patient support for US medical practices, including scheduling, call triage, insurance coordination, medical records, billing, and scribing. Requires fluent English, a customer-service mindset, and US healthcare experience.

Technical Account Manager responsible for driving customer adoption, value realization, and success with Wiz's cloud security platform. Provide technical guidance, manage a book of enterprise customers, advocate for their needs internally, and support renewals/expansion.

Leads EMEA implementation delivery for enterprise and mid-market customers, managing Implementation Specialists, improving scalable processes, and partnering across Customer Success, Sales, Product, Engineering, and Operations. The role requires strong project leadership, customer advocacy, technical fluency, and experience in complex enterprise environments.

Systems Engineer responsible for evolving IT infrastructure with focus on identity & access management, endpoint management, security, compliance, and enterprise email deliverability using AWS, Okta, and automation platforms.

Own post-sale customer relationships, drive onboarding and project execution, triage support issues, and partner with sales and engineering on growth and feedback for a geospatial platform.