Mark43
Cloud-native public safety platform for law enforcement
Mark43 develops a unified cloud-native platform including CAD, RMS, analytics, and mobile tools for public safety agencies. It serves state, local, and federal law enforcement to manage incidents, records, dispatch, and data analysis. The platform enhances response times, coordination, and community safety through AI, real-time data, and compliance.
Data Migration Engineer
Design and execute SQL-based ETL processes to migrate legacy public safety data into the Mark43 platform. Own projects from discovery through delivery while collaborating with contractors, customers, and internal teams.
Customer Experience Manager
The Customer Experience Manager will advocate for clients, drive product adoption, and ensure user satisfaction. This role involves collaborating with cross-functional teams, tracking user feedback, and managing client relationships.
RMS Architect
Lead end-to-end RMS implementations for public safety agencies, handling solution design, configuration, training, and go-live support. Requires 2–5+ years in product consulting or implementation, strong technical aptitude with low-code platforms, and excellent training and stakeholder skills.
Senior Software Engineer - Enterprise AI
Builds scalable AI-powered internal tools, integrations, and services to enable AI adoption across teams. Partners with IT, security, and business ops to deliver secure, production-ready solutions with 5+ years experience in software engineering and AI technologies.
Regional Account Executive - FL
Leads strategic sales of public safety SaaS to Florida state and local agencies, managing full sales cycle from prospecting to contract execution. Requires 8-10 years enterprise public sector sales experience, CRM fluency, and bachelor's degree preferred.
Regional Account Executive- Florida
Leads strategic sales of public safety SaaS to Florida state and local agencies, managing full sales cycle from prospecting to contract execution. Requires 8-10 years enterprise public sector sales experience, CRM fluency, and bachelor's degree preferred.
Lead Software Engineer - Universal Search
Leads development and scaling of universal search platform integrating third-party data for public safety products like RMS and CAD. Requires 8+ years experience in Java backend, React/TypeScript full-stack, AWS services, and event-driven architectures.
Manager, Revenue Accounting
Oversees revenue recognition for SaaS and Professional Services under ASC 606, manages NetSuite ARM and Salesforce integrations for accurate billing and reporting, and collaborates with RevOps, FP&A, and Deals Desk on complex arrangements. Requires 6+ years in technical revenue accounting and SaaS systems.
Senior Software Engineer - Universal Search
Builds and scales universal search platform for public safety software, integrating third-party data sources with real-time indexing and distributed systems. Requires 4+ years backend experience in Java/TypeScript, AWS services, event-driven architectures, and search technologies.
DevOps Engineer, DevEx
Builds and evolves internal developer platforms using Kubernetes, Terraform, and GitOps to enhance reliability, scalability, and DevEx. Requires 5+ years in platform engineering, strong AWS and cloud-native expertise, with on-call responsibilities.
Product Manager, RMS
Owns and evolves RMS modules for public safety agencies, driving execution from ideation to launch with engineering teams. Requires 4-7+ years in SaaS, strong execution focus, AI interest, and cross-functional collaboration.
Front-End Engineer
Build front-end features using React and TypeScript for cloud-based public safety software, focusing on location services for first responders. Collaborate with product and design teams, improve architecture, and ensure code quality in a hybrid Boston role requiring 4+ years experience.
Senior Product (UX) Designer
Leads end-to-end UX product design for public safety SaaS platforms serving first responders, owning research, ideation, iteration, and cross-functional collaboration to deliver intuitive designs across devices. Requires 7+ years experience including 3+ in complex enterprise SaaS.
Lead Software Engineer - CAD
Leads development of cloud-based CAD software for public safety, owning features end-to-end with Java backend, React frontend, and cloud infrastructure. Requires 6+ years experience in server-side languages, APIs, DevOps, and scaling B2B systems.
Lead Data Engineer
Leads design and implementation of scalable data pipelines using dbt, Airflow, and SQL. Mentors data engineers, optimizes AWS infrastructure with Terraform, and builds integrations with MySQL/SQL Server/OLAP for analytics. Requires strong SQL/Python and production pipeline expertise.
Senior Software Engineer
Build and own full stack features for cloud-based public safety software using Java, React, and databases at enterprise scale. Requires 8+ years experience with agile, REST APIs, cloud infrastructure, and microservices.
Staff Engineer
Builds and deploys robust server-side features using Java, MySQL, Redis, and Elasticsearch for cloud-based public safety software. Owns projects end-to-end, architects scalable backend solutions, and mentors teammates; requires 10+ years experience with server-side languages and cloud infrastructure.