Mark43

Own technical revenue accounting and financial systems governance for SaaS and Professional Services arrangements, applying ASC 606 across contracts, billing, recognition, reconciliations, and automation. Requires 6+ years of relevant experience, advanced NetSuite and Salesforce Revenue Cloud expertise, and a CPA.

Own the roadmap and delivery of key CAD platform capabilities for public safety agencies, partnering with engineering, design, customers, and go-to-market teams. The role requires 4–7+ years of software product management experience and strong judgment in ambiguous, operationally complex environments.

Owns the enterprise sales cycle for a Colorado, New Mexico, and Utah territory, selling SaaS solutions to public safety and government organizations. The role requires 5+ years of enterprise software sales experience, consultative selling expertise, territory management, and Salesforce proficiency.

The Technical Account Manager will support implementation, troubleshooting, and long-term customer success for UK public safety accounts. The role requires at least five years of enterprise software technical account management experience, strong technical support capabilities, and comfort working with government customers onsite in Manchester.

Own and scale Mark43’s production database infrastructure, focusing on MySQL administration, monitoring, performance, reliability, upgrades, and recovery. The role requires at least seven years of production database experience, cloud infrastructure expertise, and familiarity with Terraform.

The Strategic Account Executive will build Mark43’s presence across Indiana, Kentucky, and Tennessee by creating demand, developing public-sector relationships, and closing net-new enterprise SaaS customers. The role requires 5+ years of enterprise software sales experience, territory-building ability, and expertise in complex consultative sales cycles.

Own new customer acquisition and full-cycle enterprise software sales across Ohio and Michigan, developing a greenfield territory and relationships with public-sector leaders. The role requires 5+ years of enterprise sales experience, strong consultative selling skills, and the ability to navigate complex procurement cycles.

Leads and manages engineers building cloud-native public safety software, combining technical strategy, project delivery, architecture guidance, coaching, and people management. Requires substantial software engineering experience across frontend and backend services, distributed systems, and integrations.

Build and lead end-to-end software for UK police custody systems across React, Java, GraphQL, MySQL, and AWS. The role requires strong architectural judgment, cross-team leadership, mentoring, and experience using AI-assisted development tools.

Leads and manages an engineering team delivering reliable integrations, APIs, messaging, and data pipelines for mission-critical public safety systems. The role combines people leadership with hands-on architecture, technical delivery, and distributed-systems expertise.

Own vulnerability and threat management, cloud security hardening, and incident response for an AWS environment supporting public-safety software. The role also provides on-site IT support in Manchester and requires at least five years of cybersecurity experience plus eligibility for NPPV3 and SC clearance.

Senior Financial Analyst on the FP&A team partnering with business leaders to drive strategic decisions through financial modeling, forecasting, budgeting, variance analysis, and executive reporting. Ideal for someone with 3-5 years in FP&A or similar analytical finance roles who thrives in a high-growth SaaS environment.

Lead the technical direction of Mark43's iOS platform for a mobile-first public safety application. Define architecture and roadmap, mentor engineers, drive best practices, and partner on Kotlin Multiplatform strategy for shared code with Android while delivering best-in-class native iOS experiences. Requires 7+ years experience including native iOS with Swift and technical leadership.

Builds AI-enabled engineering workflows by designing and orchestrating coding agents that plan, write, review, test, and deploy software. The role requires 5+ years of software engineering experience plus hands-on experience with generative AI development tools and Java, TypeScript, React, or MySQL.

Customer Experience Manager responsible for post-sales client advocacy, product adoption, change management, feedback collection for the product roadmap, NPS tracking, and issue resolution for public safety software users. Requires 5-10 years experience, up to 80% travel, and interest in working with law enforcement clients.

Provides customer-facing technical support for production SaaS systems, investigating frontend, backend, API, and data issues while collaborating with engineering teams on fixes and root-cause analysis. Requires a bachelor's degree, strong JavaScript or TypeScript and SQL fundamentals, and eligibility to work and undergo security vetting in the UK.

Build and scale backend integrations between a public-safety platform and mission-critical third-party systems using APIs, data pipelines, messaging, and event-driven workflows. The role requires 3+ years of software engineering experience and hybrid work from the Manchester office.

Builds end-to-end software for police custody systems, working across React, TypeScript, Java, Spring Boot, GraphQL, MySQL, and AWS. The role suits a collaborative engineer interested in AI-assisted development and production-quality systems.

Customer Experience Manager responsible for post-sales client advocacy, product adoption, change management, feedback capture for product teams, NPS tracking, and issue resolution for public safety software clients. Requires 5-10 years experience, 50-80% travel, and interest in working with law enforcement.

Customer Experience Manager serving as the voice of public safety clients (law enforcement). Drive product adoption, change management, feedback to product teams, issue resolution, renewals, and high NPS while traveling 50-80% onsite.

Build and scale backend systems for a universal search platform spanning public safety products, with responsibility for distributed systems, real-time indexing, integrations, security, and production delivery. The role requires 4+ years of backend experience and proficiency in Java or TypeScript/JavaScript and AWS.

Builds and leads AI-enabled engineering workflows, including multi-agent systems that plan, write, review, test, and deploy software. The role requires 5+ years of software engineering experience and hands-on use of generative AI tools, with proficiency in technologies such as Java, TypeScript, React, or MySQL.

Builds and evolves internal developer platforms using Kubernetes, Terraform, and GitOps to enhance reliability, scalability, and DevEx. Requires 5+ years in platform engineering, strong AWS and cloud-native expertise, with on-call responsibilities.

Leads end-to-end UX product design for public safety SaaS platforms serving first responders, owning research, ideation, iteration, and cross-functional collaboration to deliver intuitive designs across devices. Requires 7+ years experience including 3+ in complex enterprise SaaS.

Builds and deploys robust server-side features using Java, MySQL, Redis, and Elasticsearch for cloud-based public safety software. Owns projects end-to-end, architects scalable backend solutions, and mentors teammates; requires 10+ years experience with server-side languages and cloud infrastructure.