Latest Customer Success jobs at Mark43

Customer Experience Manager responsible for post-sales client advocacy, product adoption, change management, feedback collection for the product roadmap, NPS tracking, and issue resolution for public safety software users. Requires 5-10 years experience, up to 80% travel, and interest in working with law enforcement clients.

Customer Experience Manager responsible for post-sales client advocacy, product adoption, change management, feedback capture for product teams, NPS tracking, and issue resolution for public safety software clients. Requires 5-10 years experience, 50-80% travel, and interest in working with law enforcement.

Customer Experience Manager serving as the voice of public safety clients (law enforcement). Drive product adoption, change management, feedback to product teams, issue resolution, renewals, and high NPS while traveling 50-80% onsite.