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Mark43Mark43United States

Senior Product (UX) Designer

Leads end-to-end UX product design for public safety SaaS platforms serving first responders, owning research, ideation, iteration, and cross-functional collaboration to deliver intuitive designs across devices. Requires 7+ years experience including 3+ in complex enterprise SaaS.

150k – 200k
Remote7+ YOEProduct Design

About the role

Responsibilities

  • Own the 0-1 product design process by conducting research, designing solutions from insights, iterating based on data, and collaborating with product and engineering.
  • Collaborate with cross-functional teams to facilitate design thinking and innovation.
  • Lead design solutions for law enforcement, EMS, firefighters, first responders, and 911 dispatchers, focusing on public safety, minimizing cognitive load through information design, visual designs, animations, and feedback.
  • Design across devices from multi-panel workstations to mobile apps; standardize design across the team.
  • Present designs to customers and leadership, seek feedback, iterate quickly.
  • Contribute to design systems and pattern libraries in Figma.
  • Drive AI/ML across product portfolio and design methodologies.
  • Guide discovery ownership including user research, idea generation, and cross-functional collaboration.

Requirements

  • 7+ years of professional product design experience
  • 3+ years designing complex enterprise SaaS products
  • Experience leading qualitative and quantitative UI/UX/user research
  • Experience with end-to-end design and shipping products
  • Ability to work in a fast-paced environment

Nice to Haves

  • Experience in law-enforcement, fire, or EMS software
  • Co-designing with customers
  • Designing features for situational awareness
  • Excellent visual design and presentation skills
  • Understanding of native iOS and Android applications
  • Experience with AI/ML technologies

Compensation

  • Target base annual salary: $150,000 - $200,000 plus bonus, stock options, health insurance, PTO, 401k.

Skills

FigmaResponsive DesignUser ResearchUI/UX DesignDesign SystemsAI/MLiOSAndroidMap InteractionsQualitative ResearchQuantitative ResearchVisual Design

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