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xAIxAIMemphis, TN

Datacenter Operations Technician

Hands-on data center technician responsible for server/network infrastructure health, troubleshooting, racking/stacking, inventory management, and ticket resolution. Requires 2+ years hardware experience and physical capability for data center work.

Salary not listed
On-site2+ YOEIT Support

About the role

Responsibilities

  • Report to the job site during initial construction and report back to the engineering team as required
  • Perform troubleshooting and monitoring of servers and network in data centers and global points of presence
  • Rack and stack data center network equipment
  • Maintain warehouse inventory and asset management using internal application
  • Label and troubleshoot fiber/optics cables
  • Power supply cabling, installation, troubleshooting and repair
  • Install racks, servers and switches including staging, cabling, power up and handoff to provisioning team
  • Manage, respond to and resolve data center operations tickets via Jira
  • Create and maintain documentation of tasks and standard operating procedures
  • Handle receipt and decommissioning of data center hardware
  • Manage vendor returns for infrastructure under and out of warranty
  • Manage spare parts inventory within the data center
  • Define, design, and implement network layouts and solutions within data centers

Requirements

  • High school diploma or equivalency certificate
  • 2+ years of experience working with server, storage, compute and network hardware
  • 2+ years of experience troubleshooting and repairing servers and networking infrastructure
  • 2+ years of experience in inventory management, ordering, receiving and shipping server and network equipment
  • Position subject to pre-employment drug and random drug/alcohol testing
  • Position subject to pre-employment and annual background checks
  • Ability to work in tight quarters with physical dexterity
  • Ability to lift up to 35lbs unassisted
  • Comfortable working at heights up to 50 feet with appropriate safety gear
  • Comfortable working in noisy environments
  • Available to work evenings and weekends with schedule flexibility

Nice-to-Haves

  • Strong Linux skills: navigating directories, file manipulation, user permissions, package installation, filesystem types, process management, basic troubleshooting, Bash scripting
  • Experience being on-call and responding to critical events
  • Experience leading data center infrastructure projects
  • 4+ years of experience in structured cabling (copper/fiber)
  • 4+ years of experience in power and cooling concepts inside data centers
  • Oracle experience
  • Excellent prioritization, time management, and detail orientation

Skills

LinuxBashServer HardwareNetwork HardwareInventory ManagementStructured CablingFiber OpticsJiraTroubleshootingData Center Operations

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