Salesforce Administrator

Responsibilities

• Administer Salesforce users, licenses, permission sets, and profiles.
• Build and maintain declarative configuration, including custom objects, Lightning record pages, page layouts, list views, flows, and validation rules.
• Manage the day-to-day administration request queue, confirming requirements, communicating status, and closing the loop with stakeholders.
• Import, export, and maintain data using Data Loader and related tools; support data quality and integrity.
• Build and maintain reports and dashboards.
• Document configuration changes, maintain ticket hygiene, and follow sandbox and deployment practices.
• Diagnose routine issues and escalate ambiguous or complex problems with appropriate context.
• Partner with analysts, developers, and stakeholders to translate requirements into solutions and flag risks early.
• Expand Salesforce platform knowledge and take on increasingly complex administration work.

Requirements

• 1–3 years of hands-on Salesforce administration experience or equivalent platform exposure.
• Working proficiency with Salesforce users and permission sets, page layouts and record pages, list views, flows, and validation rules.
• Familiarity with Data Loader, imports and exports, and basic data cleanup.
• Foundational understanding of Salesforce profiles, permission sets, and record access and visibility.
• Ability to build and maintain basic reports and dashboards.
• Strong attention to detail, documentation, communication, and follow-through.
• BA or BS in a related field preferred.

Nice-to-haves

• Salesforce Administrator (ADM-201) certification or progress toward certification.
• Experience with change management and source control, including sandbox testing and deployment, change sets, Gearset, SFDX CLI, or Git.
• Experience in finance or financial markets.

Compensation and Benefits

• Salary: $70,000–$91,000 USD annually.
• Annual target bonus of 6% based on individual and company/team performance.
• 401(k) with up to a 3.5% company match.
• 18 days of annual paid time off, plus paid holidays.
• Health, vision, dental, life, and disability insurance; paid parental bonding leave.
• Hybrid schedule for Chicago-based employees: in office Tuesday through Thursday and remote Monday and Friday, plus additional flex remote days and office-optional weeks.