Healthcare Virtual Assistant
Provides remote administrative and patient support for US medical practices, including scheduling, call triage, insurance coordination, medical records, billing, and scribing. Requires fluent English, a customer-service mindset, and US healthcare experience.
About the job
Responsibilities
- Answer phone calls and address patient inquiries
- Schedule and confirm appointments
- Pre-screen calls (triage) and direct patients accordingly
- Work with insurance and medical records
- Perform medical scribing
- Perform medical billing
- Assist with various administrative tasks as needed
Requirements
- Fluent in English
- Great personality
- Customer service mindset
- Experience in US healthcare
Compensation and Benefits
- Competitive pay
- Paid time off (PTO)
- Incentives
Skills
Medical Billing, Medical Records, Medical Scribing, Patient Scheduling, Appointment Scheduling, Insurance Coordination, Call Triage, Customer Service, Administrative Support
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