Site Operations Manager
Oversee data center technicians and operations for xAI’s AI infrastructure, managing uptime, hardware lifecycle, and team performance in a critical compute environment. Requires 5+ years in data center ops with 3+ years leading technical teams.
About the job
Responsibilities
- Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for xAI’s AI compute systems.
- Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment.
- Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures.
- Connect Key Players: Coordinate between technicians, xAI’s AI specialists, and external vendors to integrate new technology and expand capacity.
- Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts.
- Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times.
- Handle Emergencies: Lead the team through urgent situations with clear direction.
- Optimize Operations: Build and refine processes—such as preventative maintenance schedules with vendors and ticket workflows in Jira.
- Support Expansion: Work with leadership to standardize best practices across sites.
Requirements
- 5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams.
- Proven ability to lead teams effectively in fast-paced, high-responsibility settings.
- Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management.
- Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties.
- Willingness to travel to data center locations as needed.
- Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use.
Nice-to-Haves
- Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing.
- Proficiency with tools like Jira and managing collaborative workflows across teams.
- Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences.
- Familiarity with scripting (e.g., Python, Bash) to automate tasks.
- A history of partnering with vendors, scaling operations, and advancing sustainability initiatives.
Skills
Data Center Operations, Server Hardware, Cabling, Jira, Python, Bash, Team Leadership, Incident Management, Vendor Management, Sustainability Initiatives
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