Senior Customer Success Manager drives adoption and retention for mid-market 1Password customers through proactive engagement, lifecycle guidance, and renewals. Requires 3+ years SaaS CS experience, strong communication, and technical savvy.

Own enterprise customer relationships through onboarding, adoption, renewals, and expansion for Rasa’s conversational AI platform. The role requires SaaS customer success experience, comfort with technical stakeholders, and the ability to demonstrate and configure the product.

Supports and grows a portfolio of payment-industry partners by guiding merchant onboarding, resolving underwriting and operational issues, and coordinating internal teams. Requires at least two years of relevant partner, account management, customer success, merchant services, or payments experience.

Supports rehab therapy clients through onboarding, training, product adoption, support, and retention for a healthcare SaaS platform. Requires outpatient physical therapy experience, strong software skills, EMR familiarity, Excel proficiency, and excellent communication.

Own the operational processes, reporting, planning, and systems improvements that enable Customer Success to scale. The role requires 4+ years in operations, strategy, consulting, or a similar analytical function, plus strong problem-solving and cross-functional influence skills.

Supports a large portfolio of agency partners by diagnosing advertising performance, recommending optimizations, enabling platform adoption, and reducing churn risk. Requires at least three years of performance marketing, media buying, or adtech/martech customer-facing experience.

Own client relationships, adoption, retention, and expansion for an LMS platform while advising customers on learning and development programs. The role requires 4–6 years of B2B SaaS experience, L&D program expertise, and strong consultative client skills.

Own relationships, onboarding, adoption, renewals, and expansion for 40–50 enterprise customers across EMEA. The role requires 5–7 years of Customer Success experience in SaaS, commercial account-management expertise, strong communication, and fluency in English.

The Senior Strategic Customer Success Manager manages strategic post-sale relationships, drives adoption and retention, and identifies expansion opportunities. The role requires 8+ years of customer success or account management experience, strong communication and analytical skills, and the ability to advise B2B technology customers.

Own strategic employer-client relationships, renewals, expansions, and value reporting for a virtual-care business. The role requires 6–8 years of customer success or client-facing account management experience, strong consultative selling and negotiation skills, and the ability to present data-driven outcomes to senior stakeholders.

Manage a portfolio of mid-market SaaS customers, leading onboarding, driving adoption, conducting QBRs, and supporting renewals and expansions to maximize retention and satisfaction.

Own the post-sale relationship for Enterprise accounts, driving onboarding, adoption, value realization, expansion, renewals, and advocacy. The role requires 8+ years in technology customer success or account management, strong cloud knowledge, executive stakeholder management, forecasting, and CRM expertise.

Build and scale Thatch’s customer advocacy and sales reference programs, turning customer relationships into references, content, events, and measurable pipeline impact. The role requires 8+ years in customer marketing, advocacy, community, or a related field and strong cross-functional partnership.

Supports German-market brokers and policyholders through chat, email, and phone while coordinating resolution across sales, insurance, claims, and security teams. Requires at least one year of relevant client-facing experience, commercial insurance knowledge, and fluency in English and German.

Build scalable customer adoption and enablement programs for ElevenLabs’ corporate and mid-market customers across APAC. The role requires deep AI product fluency, analytical program design, automation expertise, and fluent English and Mandarin.

The Customer Strategy Manager advises pharmaceutical and biotechnology customers on adopting Faro’s AI-powered clinical development platform, realizing measurable value, and driving retention and growth. The role requires at least five years of strategic customer-facing experience, strong stakeholder leadership, and familiarity with life sciences.

Leads Rippling’s Global EOR Implementation segment by scaling and developing distributed teams, improving onboarding processes and metrics, and partnering across Sales, Support, Product, and Engineering. Requires 8+ years leading Implementation or Customer Success teams.

Leads and develops a client services team supporting enterprise and strategic accounts, while improving operational processes, managing performance metrics, and maintaining senior client relationships. Requires 6+ years of customer-facing experience, digital agency experience, and people leadership.

Own post-sales customer relationships across onboarding, implementation, adoption, value realization, renewals, and expansion for enterprise customers. The role requires 5+ years in customer-facing technical or business roles and knowledge of cybersecurity, cloud, or software supply chain domains.

Provides virtual psychosocial assessment, counseling, crisis intervention, resource linkage, and care coordination for people with cancer and their families. Requires a CSWE-accredited master’s degree, an active social work license, and preferably three to five years of healthcare social work experience.

Supports federal customers as a technical customer success advisor, guiding onboarding, adoption, expansion, and measurable outcomes for Cribl observability solutions. Requires 5+ years of post-sales customer engagement, federal or public sector experience, and expertise in observability and data pipelines.

Provides strategic technical account ownership for premier customers, resolving complex escalations across hardware, APIs, and databases while driving account health and customer advocacy. Requires 1–2 years of technical support experience, strong communication, analytical skills, and SQL-based troubleshooting.

Coordinates healthcare payer implementations and post-launch account operations, managing project plans, partner communications, cross-functional workstreams, risks, and operational follow-through. Requires a bachelor’s degree, 3+ years of healthcare client-facing experience, strong project management, and excellent communication skills.

Own technical adoption and commercial outcomes for a portfolio of complex B2B customers across the DACH market. The role combines onboarding, production deployment guidance, cross-functional problem solving, renewals, expansion, and cross-sell ownership.

Own the technical health, adoption, deployment, and long-term success of Seeq’s strategic enterprise accounts. The role requires 5+ years in a customer-facing technical position, strong enterprise IT fluency, and the ability to coordinate complex technical issues across customers and internal teams.

Serves as Harvey’s customer-facing legal AI specialist in Korea, helping law firms and in-house teams adopt the platform through onboarding, training, and consultative guidance. Requires Korean legal qualification or equivalent, at least three years as a qualified lawyer, and professional fluency in Korean and English.

Own Deepgram’s strategic AWS partnership across technical adoption, marketplace and co-sell execution, retention, and expansion. The role requires strong partner ownership, technical consulting fluency with APIs and integrations, enterprise stakeholder influence, and an AI-native approach to building scalable workflows.

Manages enterprise and commercial customer accounts for a technical SaaS product, driving adoption, renewal health, and expansion. The role requires customer-facing experience, technical SaaS familiarity, strong presentation skills, and analytical, autonomous execution.

Customer Success Manager responsible for managing a portfolio of 20 mid-market and enterprise accounts at Nooks.ai. Own the full customer lifecycle including onboarding, renewals, upsells, and driving adoption/value using sales tech tools and data analytics. 5+ years B2B SaaS CSM experience required.

Owns implementation, adoption, retention, renewals, and expansion for a mid-market B2B SaaS customer portfolio. The role requires 5+ years in customer success or a related customer-facing function, strong project management, executive communication, and technical curiosity.

Leads and scales a team of Customer Success Managers serving Enterprise accounts across EMEA/APJ, driving adoption, retention, expansion, and operational efficiency. Requires people-management experience, high-touch enterprise success expertise, and a metrics-driven approach; cybersecurity or DevOps experience is preferred.

Own the post-sale customer lifecycle for technical B2B customers, from onboarding and adoption through value reviews and renewals. The role requires customer success or technical account management experience, FinOps or cloud cost management knowledge, and the ability to work with engineering and infrastructure stakeholders.

Own the technical success of strategic enterprise customers by improving the health, scalability, reliability, and performance of their n8n deployments. The role requires customer-facing technical leadership, production troubleshooting, cloud and DevOps expertise, and strong cross-functional collaboration.

Manages and grows enterprise advertising accounts reaching low-income consumers through digital marketing campaigns. The role requires 8+ years of customer success or account management experience, digital marketing expertise, strong communication, and commercial strategy skills.

This customer-facing role manages strategic mid-market and enterprise accounts, leading onboarding, adoption, retention, renewals, and expansion through consultative partnerships. It requires 3–5 years of SaaS Customer Success or Account Management experience, executive communication skills, and comfort using AI and customer-success tools.

The Enterprise Customer Success Manager will drive adoption, retention, expansion, and strategic outcomes for enterprise law firm clients using Eve’s legal technology. The role requires 5+ years of customer success experience, expertise in legal tech and law firm operations, strong analytical and communication skills, and experience managing complex accounts.

Leads the scaled customer success strategy for SMB and mid-market customers, driving adoption, retention, and expansion through digital programs, health scoring, automation, and targeted human engagement. The role manages customer-facing teams and requires substantial customer success leadership experience in SaaS or digital health.

Own a Mid-Market book of business driving renewals, expansion, and retention for a scientific SaaS platform. Build relationships with scientific and operational stakeholders while managing the full commercial lifecycle.

Engages Spanish- and English-speaking cancer-care members through phone, text, and email, assessing needs and coordinating healthcare and community resources. The role requires at least two years of patient-facing navigation or coordination experience, strong communication skills, and success in a high-volume, metrics-driven environment.

Engages oncology-care members through phone, text, and email, assesses health and social needs, and connects them with clinical, community, and financial resources. Requires at least two years of patient-facing care coordination or navigation experience and comfort working in a high-volume, metrics-driven remote environment.

Manages team performance and operations within underwriting, including hiring, scheduling, payroll, training, talent development, and performance improvement. Requires Mandarin fluency and a master’s degree or graduate coursework in risk management or finance; no prior experience is required.

This role drives adoption, retention, and expansion for a pooled customer portfolio through technical guidance and scalable digital programs. The ideal candidate has at least five years of technical customer-facing experience, strong API fluency, and a record of building automation or enablement systems.

Leads strategic customer engagements that connect Wiz’s cloud security platform to enterprise initiatives, drive adoption, and support revenue growth. The role requires 6+ years in a strategic customer-facing position and the ability to guide complex cloud transformations with senior stakeholders.

Coordinates SaaS customer onboardings by tracking requirements, dependencies, files, risks, and stakeholder deliverables. The role suits an organized operator with at least two years of SaaS and coordination-related experience who can support customer communication and grow into implementation ownership.

Provides strategic technical guidance and hands-on architectural support to a small portfolio of enterprise customers using the Dataiku platform. Requires 7+ years in customer-facing technical roles and expertise across Linux, cloud, Kubernetes, and data-processing ecosystems.

Supports live banking clients after go-live by managing relationships, workflows, configurations, escalations, and support issues. The role requires strong analytical, communication, organizational, and scripting skills, with the ability to coordinate effectively across customers, product, engineering, and sales teams.

Leads Borrower Success operations across internal teams and outsourced partners, owning service quality, compliance, staffing, productivity, and cost efficiency. The role requires scaled customer-operations leadership, vendor management, operational analytics, and cross-functional work with Product, Engineering, Analytics, and Compliance.

Technical Account Manager supporting enterprise customers through onboarding, adoption, retention, and expansion. The role requires 5+ years in a client-facing or technology-focused position, strong project management and communication skills, and the ability to troubleshoot complex data systems.

Own implementation, adoption, retention, and expansion for mid-market public safety customers using Skydio’s autonomous drone solutions. The role requires enterprise technology delivery experience, strong customer engagement and project management skills, remote customer success experience, and travel.

Own strategic technical customer relationships and lead complex adoption, deployment, retention, and expansion programs across customer and internal teams. The role requires 7+ years of customer-facing experience, strong program management and commercial judgment, and fluency in cloud infrastructure and modern software environments.