Resolves benefits and enrollment issues for US-based customers and insurance carriers, coordinating with internal teams to investigate root causes and improve processes. Requires 1–3 years of customer-facing operations experience with US insurance and benefits expertise.

Provides real-time technical and customer support to German clinicians, applying dental laboratory expertise to treatment planning, CAD/CAM case design, and workflow troubleshooting. Requires 3+ years as a dental technician, 3Shape experience, strong communication skills, and German and English fluency.

Provides high-priority technical support to Premium customers, diagnosing complex platform issues, coordinating incidents with Engineering and Product, and improving support tooling and processes. Requires 3+ years of technical support or systems engineering experience plus strong JavaScript or Python debugging skills.

Leads a technical support engineering team, owns escalations and performance management, and builds scalable automation for customer support. Requires 5+ years managing cloud infrastructure, Kubernetes expertise, and at least 1 year leading external SaaS support teams.

Provides advanced technical, operational, and field support for Skydio UAS hardware, docks, cloud systems, and networking. The role requires at least three years of UAS flight experience, strong troubleshooting skills, and regional travel of up to 30–50%.

Lead the Support Engineering function at a high-growth SaaS company, partnering with Engineering and Product to reduce escalations, improve supportability, and drive systemic technical improvements. Manage Support Engineering Managers and teams while shaping cross-functional strategy and tooling.

Supports strategic customers by troubleshooting complex API, cloud, code, and networking issues while coordinating with developers and internal product teams. Requires 6+ years of relevant experience, broad programming knowledge, and strong customer communication skills.

Provides advanced technical support for escalated customer issues involving software, networks, and configurations. Requires 2+ years of customer or technical support experience, strong troubleshooting and communication skills, and behavioral-health practice experience.

Provides frontline technical support for members using healthcare hardware and software, resolving issues across phone, email, and chat. Requires at least one year of troubleshooting or support experience, strong communication, root-cause analysis, and remote-work skills.

Leads Level 1 technical triage for a B2B AI deployment in India, diagnosing issues across ML systems, applications, APIs, infrastructure, and networking before coordinating escalations. The role requires 5–9 years of technical or production support experience and strong incident communication and ownership.

Provides 24/7 operational and technical support to radiology clients and clinicians through phone, email, and chat, including imaging workflow troubleshooting and provider communication. Requires healthcare or radiology support experience, strong communication skills, and availability for weekend coverage and weekday training.

Provides expert Apache Airflow support and reliability guidance to sophisticated customers, troubleshooting managed data platforms and contributing to Airflow and internal tooling. Requires a data engineering background, Python experience, Airflow administration, Kubernetes, containers, and cloud distributed-systems experience.

Provides remote customer and partner support for cybersecurity incidents, escalations, and SIEM questions while coordinating with SOC and product teams. The entry-level role requires strong communication, incident-management potential, and foundational cybersecurity knowledge.

Provides advanced technical support and troubleshooting for high-value customers, including configuration, integrations, workflow compilation, and code debugging. The role requires Python and Java programming, cloud knowledge, strong analytical skills, and participation in an on-call rotation.

Investigate and resolve complex customer and production issues across Windows endpoints, cloud services, APIs, and application data. The role requires strong technical troubleshooting, source-code navigation, scripting, SQL, and cross-functional collaboration with engineering and customer-facing teams.

Provides bilingual clinical and technical support to dental professionals, resolving complex cases, advising on treatment planning, and liaising with laboratories. The role also leads quality reviews, coaching, knowledge management, and process improvements for Mexican and North American customers.

Provides bilingual French-English technical and clinical support to dental clinicians, reviewing digital case designs, troubleshooting workflows, and coordinating with lab teams. Requires 3+ years as a dental technician and 2+ years using 3Shape CAD/CAM for implant and crown-and-bridge cases.

Provides advanced bilingual clinical and technical support to dental professionals, resolves escalated cases, liaises with labs, and improves quality through coaching and process leadership. Requires Canadian French and English fluency, 5+ years in a high-volume lab, and 3+ years with 3Shape CAD/CAM design.

Supports developers and businesses using PlanetScale by troubleshooting production application and database issues, improving documentation, and translating recurring customer pain into product and process improvements. Requires SQL knowledge, programming experience, and strong technical communication.

Provides real-time technical and clinical support to Italian-speaking dentists, reviewing digital dental designs, troubleshooting workflows, and coordinating with lab teams. Requires 3+ years as a dental technician, 2+ years with 3Shape CAD/CAM, and fluency in Italian and English.

Supports and delivers managed network services for business customers, troubleshooting SD-WAN, circuits, VoIP, VPNs, routers, and firewalls. Requires 3–5 years of networking experience, strong routing and firewall knowledge, and preferably CCNA or CCNP certification.

Provides hands-on technical support for a SaaS identity and security platform, troubleshooting integrations, APIs, containers, and hybrid deployments while guiding customers and collaborating cross-functionally. Requires 3+ years in technical support, solutions engineering, or DevOps.

Own technical customer support, incident communications, integrations, and network troubleshooting for a payment-tokenization platform. The role requires 5+ years of technical support or related experience, strong API and networking expertise, autonomy, and Pacific Time availability.

Leads technical support operations by managing support engineers, architecting integrations and automation, and owning high-severity escalations and operational reliability. Requires 5+ years managing technical support teams, strong systems expertise, and hands-on experience shipping automation and AI workflows.

Provides technical support, customer account management, and professional-services implementation for OPSWAT cybersecurity products serving Australian customers. The role requires strong Windows expertise, troubleshooting and communication skills, an NV1 clearance, and willingness to travel.

Provides escalated technical support, investigates complex user issues, and partners with Engineering, Product, and Operations to drive lasting solutions. The role also improves support processes, documentation, automation, and performance metrics while expanding coverage for Eastern Time.

Installs and supports restaurant point-of-sale hardware through virtual assessments, onsite deployments, troubleshooting, and staff training. Requires 2–3 years of restaurant or technical support experience, strong networking knowledge, bilingual English/Spanish proficiency, and significant travel availability.

Manages post-production discrepancies between clients, insurance carriers, and internal teams, troubleshooting EDI/API data issues and improving processes. Requires 2+ years in a customer-facing operations or support function, benefits administration expertise, and strong organizational and communication skills.

Own complex technical issues for enterprise customers, lead investigations, and turn recurring support friction into product, tooling, and documentation improvements. The role requires 4+ years in developer support or engineering, strong JavaScript/TypeScript debugging, and expertise across frontend, APIs, and infrastructure.

Senior Support Engineer who independently resolves complex enterprise customer issues, leads high-severity investigations, and improves support systems and documentation. Requires 4+ years of developer support or engineering experience and strong JavaScript/TypeScript web debugging skills.

Supports ClickHouse database and Langfuse AI observability customers through troubleshooting, integrations, documentation, and technical escalations. Requires database or distributed-systems expertise, cloud debugging ability, LLM application familiarity, and strong written communication.

Own complex telephony integrations and enterprise technical support, debugging SIP/RTP call issues and improving reliability. Requires 5+ years of telephony or low-latency networking experience, strong networking fundamentals, and scripting ability.

Provides expert technical support for a cloud-native security platform, troubleshooting cloud, Kubernetes, vulnerability, runtime, and identity issues while building AI-driven automation. Requires 5+ years of customer-facing technical experience, cloud expertise, production Kubernetes experience, and strong Linux and debugging skills.

Provides technically deep support for U.S. federal customers operating ClickHouse in authorized, secure environments. The role requires senior technical support experience, knowledge of databases and distributed systems, and familiarity with federal compliance and cloud deployments.

Provides technical customer support for Rippling’s SaaS platform, troubleshooting accounting integrations, payroll workflows, and API connectivity while coordinating with Product and Engineering. Requires a bachelor’s degree, 2+ years of SaaS support experience, and strong communication and problem-solving skills.

Leads Prove’s global technical support organization across US and offshore teams, vendors, and BPO partners. The role owns support strategy, operational performance, escalation management, systems modernization, AI automation, and cross-functional customer feedback, requiring 12–15+ years of progressive leadership experience.

Provides hands-on technical support for enterprise customers using Kubernetes, cloud infrastructure, and ML platforms. The role requires strong Linux and troubleshooting skills, customer-facing communication, and 3–5 years of relevant experience.

Provides technical support to customers using relational database platforms, handling administration, design, optimization, troubleshooting, and implementation. Requires customer-facing technical support experience, strong PostgreSQL or database expertise, and the ability to work remotely from the EMEA region.

Software Engineer building AI-powered customer feedback systems, bug triage pipelines, dashboards, and internal tooling for a flat, fast-moving team.

Own customer-facing technical support and product feedback for an assigned MNTN platform domain. The role troubleshoots complex issues, supports escalations and launches, and translates customer insights into improvements across Product and Engineering.

The Technical Support Engineer resolves customer architecture, performance, recovery, and security challenges while building diagnostics and automation tools. The role requires programming experience, production operations expertise, strong troubleshooting and communication skills, and a customer-focused mindset.

This role helps customers resolve architecture, performance, recovery, and security challenges while advocating for their needs internally. It also develops diagnostics, benchmarking, automation, and operational tooling, requiring programming and large-scale production administration experience.

Provides senior technical support for ClickHouse users and customers across Latin America and global regions, handling cases, troubleshooting databases and distributed systems, supporting technical pre-sales activities, and mentoring others. Requires strong communication and experience in support or related engineering roles.

The Support Engineer troubleshoots GitLab deployments for U.S. government and public-sector customers in secure, air-gapped, and regulated environments. The role combines Linux systems investigation, scripting, GitLab internals, customer support, documentation, automation, and cross-functional engineering collaboration.

Leads remote technical and field support teams serving defense and federal government customers using Skydio drone, dock, cloud, and BVLOS products. The role requires substantial customer-support leadership, defense or federal UAS experience, direct people management, KPI ownership, and strong analytical skills.

Provides technical customer support for SDKs, APIs, and frontend integrations while debugging issues, creating proofs of concept, and partnering with Product and Engineering. Requires 2–3 years of frontend or similar technical experience and strong JavaScript, API, and communication skills.

Provides bilingual Spanish- and English-language technical support by troubleshooting customer issues, investigating bugs, analyzing root causes, and collaborating with engineering. Requires 2–3 years of relevant experience, strong communication skills, and familiarity with SaaS development processes.

Provides technical customer support for Rippling’s identity management products, troubleshooting SSO, provisioning, API, and authentication issues. Requires a bachelor’s degree, 1–4 years of technical support experience, and familiarity with identity providers, logs, permissions, and integration workflows.

Provides Tier 1 technical support by resolving configuration and networking issues, managing a high-volume ticket queue, and communicating clearly with users. The role requires foundational networking knowledge, cross-platform troubleshooting skills, and strong written communication.

Provides technical support for workflow automation, integrations, and performance issues across tickets, chat, and community forums. Requires 5+ years in technical support or customer-facing engineering, plus networking, JavaScript, Node.js, and Docker expertise.