Handles inbound text-based customer service for vehicle recalls, converts inquiries into scheduled appointments, and maintains accurate records across multiple systems. Requires at least one year of high-volume call center experience and strong written communication skills.

Provides phone, email, and chat support to patients, providers, pharmacies, and insurers; schedules appointments, manages provider calendars, processes administrative requests, and resolves or escalates minor technical issues. Customer service, phone support, multitasking, and scheduling experience are required.

Supports members with healthcare benefits, insurance, and platform issues through empathetic email and phone assistance. The role requires 1–4 years of member-facing support experience, strong communication, and collaboration with Operations, Product, and Engineering.

Supports enterprise brokerage clients by resolving trading and platform issues, monitoring activity and corporate actions, and coordinating with trading, IT, and compliance teams. Requires a bachelor's degree, 2–3 years of brokerage or trading experience, and relevant securities licensing.

Resolves complex borrower inquiries across email, chat, and phone while researching issues, documenting cases, and applying servicing policies. The role requires customer-support experience, strong written and verbal communication, careful investigation, and accurate use of support systems and approved AI tools.

Provides multichannel customer service and tailored solutions to healthcare provider partners, including feature upselling and issue resolution. Requires strong communication, problem-solving, organization, and adaptability in a fast-paced environment.

Reviews pharmacy prior authorization requests, verifies coverage and claims information, and approves or escalates cases under established protocols. Requires an active pharmacy technician license, 2–4 years of pharmacy technician experience, and strong communication and critical-thinking skills.

Own the daily delivery and quality of time-sensitive media intelligence digests for client accounts in Bulgaria. The role requires at least one year of customer support or operational workflow experience, strong attention to detail, deadline management, and cross-functional collaboration.

Leads and scales Thatch’s Employer Support organization, managing support leaders and specialists while establishing operational strategy, metrics, processes, and a customer-first culture. Requires 5+ years leading support teams and strong cross-functional project and communication skills.

Own high-tier customer and executive escalations for Shippo’s SaaS products, driving resolution, identifying churn risk, and mentoring support specialists. Requires 4+ years of tech support experience, strong writing and de-escalation skills, and at least 2 years handling escalations.

Supports Headway providers and patients through email, chat, and phone by resolving operational and technical issues, handling sensitive conversations, and identifying improvements. The role requires excellent communication, empathy, sound judgment, problem-solving ability, and weekend availability.

Provides first-line, Tier 1 support for customers using payroll, HR, tax, and benefits software. The role suits an empathetic, fast-learning communicator with 0–2 years of customer-facing experience who can work Pacific Time hours.

Provides high-touch, real-time support for complex luxury travel and lifestyle requests, coordinating bookings and external partners for discerning members. Requires 2–4 years of luxury travel, concierge, or lifestyle-management experience, strong global travel knowledge, discretion, and excellent written communication.

Leads Headway’s global customer experience operation across internal teams and outsourced partners, owning service quality, staffing, costs, systems, and AI transformation. Requires 10+ years in CX or service operations, 5+ years managing managers, and experience scaling support in a high-growth technology company.

Investigate sensitive Trust & Safety incidents, support customers during escalations and emergencies, and make objective decisions about safety risks and platform access. The role requires at least two years of relevant experience, customer de-escalation skills, English and French fluency, and availability for weekend coverage.

Investigates complex Trust and Safety incidents, veterinary claims, and escalated customer concerns while providing empathetic, objective crisis support. Requires 2+ years of relevant safety experience, de-escalation skills, English and French fluency, and familiarity with customer-support tools.

Leads customer support operations for state education programs across phone, chat, and email. The role manages performance metrics, develops frontline specialists, handles escalations and risk, and drives scalable process improvements in a fast-paced environment.

Provides real-time customer support across social media and digital channels, resolving passenger and driver issues while representing Lyft’s brand voice. Requires at least one year of customer service or sales experience, excellent writing, sound judgment, and emotional intelligence.

Provides real-time customer support across social media and digital channels, resolving passenger and driver issues with empathy, precision, and sound judgment. Requires at least one year of customer service or sales experience and strong written communication skills.

Supports Australian insurance brokers and policyholders through communication, product education, and policy administration. The role suits someone with customer service experience or a strong willingness to learn, with insurance and Zendesk experience as advantages.

Provides empathetic customer support across chat, email, and phone for a fintech product, handling account and payment issues, educating users, identifying product problems, and partnering with engineering and banks. Requires 2+ years of customer support experience and weekend availability.

Provides high-volume, real-time customer support across X, Instagram, and Facebook, resolving direct messages and routing public responses for approval. Requires at least two years of social support or community management experience, concise judgment-driven writing, SLA triage, and cryptocurrency familiarity.

Provides bilingual Spanish customer support across phone, chat, and email, investigating order and account issues, documenting cases, and escalating complex problems. Requires at least one year of customer-facing experience, strong communication and problem-solving skills, and schedule flexibility.

Leads daily operations and people management for a Lab Visit Support team, overseeing staffing, quality, escalations, coaching, and member experience. The role requires strong operational judgment, frontline team-management experience, and availability for specified weekday shifts plus rotating weekend and holiday on-call coverage.

Provides remote onboarding, verification, funding, and customer support for cryptocurrency clients, resolving questions and escalating compliance risks. Requires at least two years of customer service or business support experience, English fluency, and availability for rotating 24/7 shifts.

Investigate sensitive Trust & Safety incidents, support customers during escalations and emergencies, and make impartial decisions on safety and policy issues. The role requires German fluency, strong English communication, crisis de-escalation skills, and at least two years of related experience.

Investigates sensitive Trust and Safety incidents, supports customers during emergencies, and makes objective decisions about safety, policy, and veterinary claims. The role requires French fluency, strong English communication, de-escalation experience, and at least two years in Trust and Safety or a related field.

Own end-to-end payroll and payroll tax correction cases, from investigating discrepancies and amending records and filings to reconciling financial impacts and communicating outcomes to partners. The role requires 3–4 years of payroll or tax experience, multi-jurisdiction knowledge, analytical ability, and precise written communication.

Supports clients and therapists by troubleshooting billing and platform issues, explaining insurance benefits, and advocating for a strong customer experience. Requires one year of multi-payer insurance experience, medical terminology knowledge, benefits-verification tools, and comfort working independently in a remote environment.

Provides white-glove, real-time support to Kraken’s high-value clients through issue resolution, product education, and relevant adoption opportunities. The role requires strong communication, crypto and trading knowledge, de-escalation skills, and flexibility for evening and weekend schedules.

Processes insurance claims, supports adjusters, responds to customer inquiries, and coordinates with cross-functional teams to improve claims operations. Requires at least two years of customer support experience, strong communication and collaboration skills, and the judgment to work effectively in a rapidly changing environment.

Processes and reconciles medical appeal documents, uploads and distributes supporting media, and ensures regulatory and contractual compliance. Requires five or more years of relevant administrative or healthcare support experience, knowledge of appeals and claims processes, and strong Microsoft Office and documentation skills.

Supports corporate and leisure travelers with complex bookings, travel-platform guidance, and issue resolution across chat, phone, and email. Requires 5+ years of business-travel booking experience, advanced Sabre or Amadeus expertise, and fluency in German and English.

Provides multilingual travel support by managing air, rail, hotel, and other bookings while resolving urgent traveler issues across chat, phone, and email. Requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and French.

Provides end-to-end customer support for Rippling’s time, attendance, and scheduling products through email, chat, and video. The role requires SaaS troubleshooting experience, strong communication and prioritization skills, a bachelor’s degree, and residence in a Pacific or Mountain timezone state.

Investigates escalated and regulated customer complaints, determines remediation, and identifies trends that improve customer outcomes and reduce regulatory risk. Requires financial-services complaint investigation experience and knowledge of consumer protection regulations.

Manages phone-number porting and hosted-services operations for customers in Colombia, maintaining accurate workflows, documentation, and compliance while improving processes. Requires two years of relevant customer or operations experience, bilingual Spanish and English proficiency, data-analysis skills, and strong attention to detail.

Owns a high-volume B2B support queue for key accounts, resolving record, billing, and workflow questions while meeting strict SLAs. The role requires 3–5 years of support experience, strong written communication, careful documentation, and accurate escalation of technical issues.

Supports customers with travel-product issues across phone, chat, email, and video channels, while documenting product knowledge and partnering with Product and Engineering on improvements. Requires 3+ years in a travel-related customer-facing role; GDS and TMC/BT consulting experience are preferred.

Provides out-of-hours business travel support for customers in Portugal, handling air, rail, hotel, and car bookings through customer service channels. Requires 5+ years of travel consulting experience, 3+ years with a GDS, fluent English, and comfort with rotating shifts.

Supports small-business customers using a self-serve advertising platform by diagnosing issues, resolving inquiries, documenting tickets, and directing users to self-service resources. The role requires 1–3 years of customer-facing or technical support experience and strong written communication.

Provides autonomous, end-to-end resolution for complex, high-value reservation issues involving Airbnb guests and Hosts. The role requires 4+ years of multicultural customer service experience, strong judgment and communication skills, and fluency in English and Spanish.

Provides timely, high-quality support to Palmstreet users across mobile and desktop platforms, resolves issues, tracks trends, and improves support procedures. Requires 2–3 years of customer service experience, native-level English, strong technical skills, and residence in Mexico.

Provides product guidance and resolves customer issues across Rippling's HR, Finance, and IT platform through email, chat, and video support. The role requires strong communication, problem-solving, organization, and residence in a Pacific or Mountain timezone state.

Handles high-volume consumer support, technical troubleshooting, community engagement, and issue escalation while identifying product patterns and improving self-service resources. Requires 1–3 years of customer support, operations, or technical experience and strong written communication.

Owns Harvey’s BPO customer-support partnership, including vendor performance, workforce management, quality, enablement, routing, and scalable workflows. The role requires hands-on Zendesk expertise, strong program management, AI fluency, and a track record of holding outsourced providers accountable to support outcomes.

Fournit un support premium personnalisé aux voyageurs et aux hôtes Airbnb, en gérant des cas complexes de bout en bout par téléphone, messagerie et chat. Le rôle exige au moins trois ans d’expérience en service client, la maîtrise de l’anglais et du français, ainsi qu’une disponibilité en horaires décalés.

Provides high-touch, end-to-end support for Airbnb guests, Hosts, and premium community members across multiple communication channels. The role requires at least three years of customer service experience, strong judgment, hospitality skills, and fluent English and French communication.

Provides empathetic, solutions-focused support to clients, Taskers, and partners while using customer feedback and inquiry trends to improve satisfaction. Requires fluency in English and German, at least one year of customer service experience, and strong written and verbal communication skills.

Provides empathetic, solutions-focused support to Clients, Taskers, and Partners across email, chat, messaging, and phone channels. The role requires at least one year of customer service experience plus fluency in English and Spanish.