1PasswordUnited StatesSenior Customer Success Manager drives adoption and retention for mid-market 1Password customers through proactive engagement, lifecycle guidance, and renewals. Requires 3+ years SaaS CS experience, strong communication, and technical savvy.
Senior Member Support Specialist guiding self-employed members through onboarding, payroll, tax, and accounting questions on Collective's platform via daily video calls. Requires 4+ years customer support and 2+ years accounting/tax experience, plus familiarity with tools like Xero, QuickBooks, and Gusto.
The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.
Lead and develop a team of Onboarding and Delivery Managers responsible for complex enterprise and strategic account implementations at ZoomInfo. Oversee high-value customer onboarding projects, drive process improvements, manage escalations, and collaborate cross-functionally with Sales, Product, and Customer Success to accelerate time-to-value and ensure customer success.
Senior Client Success Field Partner responsible for on-site hardware installation, configuration, client training, troubleshooting, and relationship management for SpotOn's restaurant technology solutions. Requires 2+ years restaurant management experience, strong technical and interpersonal skills, and frequent travel.
Serves as billing expert for B2B SaaS customers in rehab therapy, onboarding teams, training on billing best practices and reporting, configuring workflows, and driving client success in revenue cycle management.