Chicago, IL
Cloud management platform for Azure Virtual Desktop
Nerdio builds Nerdio Manager, a unified platform that automates deployment, management, and optimization of Microsoft Azure Virtual Desktop (AVD), Windows 365, and Intune for enterprises and MSPs. It serves IT teams and managed service providers, simplifying complex cloud operations. This reduces costs, saves time, and enables scalable hybrid work environments.
Manages Managed Service Provider partnerships, conducts technical product demos, and drives Azure Virtual Desktop and Windows 365 opportunities through the sales pipeline. Requires technical sales, VDI, and MSP channel experience plus familiarity with Azure, Citrix, or VMware.
Leads a distributed Internal Support team while overseeing ticket queues, SLAs, coaching, escalations, and process improvement. The role requires 7+ years of IT support or systems administration experience and deep expertise across Microsoft identity, endpoint management, and Microsoft 365.
Owns and scales demand-generation-focused marketing programs with alliance partners, especially Microsoft, to drive joint pipeline and market awareness. Requires 3+ years of partner or B2B marketing experience, strong project management skills, and familiarity with marketing and CRM tools.
The Enterprise Sales Development Representative generates and qualifies inbound and outbound opportunities for Microsoft cloud and end-user computing solutions. The role requires 1–3+ years of sales or business development experience, cloud or SaaS familiarity, quota achievement, and strong partnership-selling skills.
Leads the strategy, team, and operating model for customer and partner technical education, including certification, learning paths, content, and measurement. The role requires 8+ years of relevant experience, leadership of a sizable team, Microsoft Cloud expertise, and data-driven program management.
Design intuitive, user-centered interfaces and experiences for B2B SaaS products, collaborating with product managers, developers, and designers. The role requires a strong portfolio, proficiency with Figma and Adobe Creative Suite, and an understanding of accessibility, usability, and design systems.
Escalation Engineer (Tier 3) who owns the hardest customer support issues for Nerdio's Microsoft cloud products (AVD, Intune, Azure). Performs deep root-cause analysis, collaborates with Product/Engineering, mentors T1/T2 engineers, creates RCAs and KB articles, and drives systemic improvements. Requires 4+ years technical support experience and strong Microsoft cloud troubleshooting skills.
Lead Nerdio's Microsoft partner ecosystem and alliances to drive revenue growth through co-sell motions, marketplace expansion, partner recruitment, and pipeline generation with VARs, MSPs, and GSIs. Requires 15+ years in channel/partner leadership with deep Microsoft experience.
Leads global Microsoft co-sell partnership and strategy. Builds and manages a worldwide team of BDMs, drives joint GTM with Microsoft Enterprise/SME&C, and owns marketplace and partner program execution to deliver measurable revenue.
Strategic leader responsible for end-to-end planning and execution of corporate events including flagship customer conferences, trade shows, and internal company events. Manages $4M+ budgets and 1,000+ attendee events while driving pipeline and brand loyalty.
Leads the development and evolution of the Application Security program, integrating security practices into SDLC through threat modeling, code reviews, and pen testing. Collaborates with engineering teams on web, mobile, and API security for a SaaS platform; requires 10+ years experience building AppSec from inception.