Leads a regional Safety Response team while personally handling complex, high-risk user safety cases and escalations. The role requires extensive Trust & Safety or risk operations experience, people leadership, strong judgment, and readiness to support a 24/7 global operation.

Own value realization for enterprise customers by integrating AI into legal and professional-services workflows, driving adoption, and building executive relationships. The role partners with Sales, Product, and Engineering on renewals, expansions, and customer outcomes.

Provides technical customer support for Pigment, diagnosing and resolving product issues, educating users, monitoring workspace health, and partnering with engineering and product teams. The role requires professional English and French, customer-service expertise, and experience in application or SaaS support, FP&A, or modeling.

Leads US remote support team to deliver exceptional customer experience via queue management, technical troubleshooting, coaching, and hands-on support (30-40% time). Requires SaaS support leadership experience improving metrics like response times and CSAT.

Provides frontline customer support via chat, email, and community channels for an AI hardware design platform. Troubleshoots technical issues, creates self-serve resources, analyzes feedback, and advocates for users internally. Requires 2+ years support experience and strong communication skills.

Empowers customers to design electronics using Flux's AI platform through technical onboarding, troubleshooting electrical issues, creating educational resources, and turning feedback into product improvements. Requires EE degree and 3+ years in customer-facing technical roles.

Serve as a Technical Account Manager for enterprise customers, acting as their primary technical advisor and escalation point for Rippling's HR, payroll, and benefits platform. Own a book of 20 accounts, drive resolutions with Product/Engineering, optimize adoption, and support renewals.

Manage post-sales activities for enterprise customers, building C-suite relationships, driving adoption, retention, and satisfaction while collaborating across Sales, Product, and Engineering teams. Requires 5+ years in enterprise customer success and strong project management skills.

Owns relationships with enterprise accounts, leads onboarding and technical configuration in Salesforce ecosystems, drives retention/expansion, and serves as technical liaison to internal teams. Requires 5+ years CS experience and deep Salesforce expertise.

Trains billing teams on Prompt's EMR/PM system best practices, configures workflows, provides expert support via help desk, and drives billing success metrics for healthcare customers. Requires 2+ years medical billing experience, especially outpatient physical therapy, and strong Excel proficiency.

Provides dedicated technical support to a single strategic enterprise customer for their computer vision deployments, diagnosing issues across CV/ML pipelines, leading enablement sessions, and building deep contextual knowledge of customer infrastructure. Requires 7+ years in Linux/networking, Bash/Python scripting, and hands-on edge device experience.

Manages portfolio of 150 SMB accounts for B2B SaaS platform, handling onboarding, usage analysis, proactive upsells, renewals, and technical support using scaled approach. Requires 1+ years SDR, onboarding, and sales domain expertise; B2B CSM experience preferred.

Owns post-sale success for large hospital customers by managing executive relationships, tracking ROI, and driving renewals/expansions. Hands-on player-coach building scalable customer health systems while growing the team.

This role troubleshoots complex PostgreSQL and Supabase platform issues, advises advanced users, reproduces bugs, and partners with engineering on product improvements. It requires 7+ years in technical support, databases, backend engineering, SRE, or similar work, plus deep PostgreSQL and SQL expertise.

Provides advanced technical support for PostgreSQL and the Supabase platform by troubleshooting complex customer issues, optimizing workloads, reproducing bugs, and partnering with engineering. Requires 7+ years of relevant experience, deep PostgreSQL expertise, cloud experience, and residency in EMEA time zones.

Database Support Engineer investigates and resolves advanced customer issues across Supabase's Postgres-based platform, provides optimization advice, reproduces bugs, and improves product quality. Requires 6+ years experience with deep PostgreSQL knowledge, SQL optimization, and AWS.

Leads service parts inventory and transportation planning for fleet service operations, managing a planning team and ensuring parts availability across the network. Requires 8+ years in inventory or supply chain operations, leadership experience, SAP S/4HANA expertise, and a bachelor’s degree.

Manages portfolio of ~75 commercial B2B SaaS accounts, handling onboarding, usage analysis, renewals, upsells, and support. Requires 2+ years CSM experience, sales tech familiarity, and SDR background in fast-paced startup.

Provide technical support for Rippling's HR, IT, and Finance platform. Handle customer issues via email, chat, and video, document interactions in CRM, and collaborate with Product and Engineering teams.

Onsite IT Specialist managing technology infrastructure, identity/access, endpoint management, and end-user support for an AI lab in San Francisco. Requires 3+ years experience, Bachelor's degree, and expertise in Okta, MDM tools, and SaaS platforms.

Reviews learner projects for quality, originality, and guideline compliance while delivering practical feedback in Japanese. The independent contractor role offers flexible scheduling and seeks expertise across Python, cloud, data, AI, and software development domains.

Handles customer support tickets via Intercom, resolves issues, processes refunds with Stripe, escalates technical problems via Slack, and shares customer insights for product improvement in a part-time remote role.

Senior Customer Success Manager responsible for building relationships, providing technical guidance on cloud AI/ML and Kubernetes solutions, driving adoption, and ensuring customer satisfaction and ROI for Crusoe's AI infrastructure offerings. Requires bachelor's in CS/Engineering, technical proficiency in AI/ML/cloud, and proven customer success experience.

Customer Engineer splits time supporting customers with debugging, integrations, and POCs while building SDKs, prototypes, and tools to enhance the platform. Requires strong software engineering fundamentals and customer-facing problem-solving skills.

Owns full customer journey for AI research platform users in finance, from onboarding to expansion, while influencing product roadmap with customer insights. Requires 2-5 years in CS/account management at startups or finance, strong product sense, and AI tool familiarity.

Provides frontline support to hotel customers using Intercom, troubleshoots issues, creates documentation, and collaborates with product/engineering to improve the platform. Requires 3+ years support experience, Intercom proficiency, and strong communication skills.

Provides frontline support for Lovable users, resolves complex product issues, improves support processes, and channels customer insights into product development. The role requires three years of B2C SaaS support experience, strong communication, initiative, and curiosity about AI tools.

Provides frontline product support, resolves user issues, improves support workflows and documentation, and channels customer feedback into product development. The role requires strong communication, analytical problem-solving, initiative, and curiosity about AI tools.

Senior Customer Success Manager responsible for managing, expanding, and renewing a portfolio of mid-to-enterprise clients in ad measurement. Requires 8+ years customer-facing experience (5+ in commercial roles), Brand Lift expertise, and proven success growing Fortune 2000 accounts.

Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.

Customer Success Lead owns post-sales relationships with enterprise customers, drives adoption of AI API solutions, resolves technical issues, and collaborates cross-functionally to ensure retention and expansion. Requires 3+ years client-facing experience in SaaS and technical acumen.

Provides advanced technical support for GPU-powered cloud infrastructure, diagnosing VM, hardware, storage, networking, and scaling issues while coordinating with global engineering teams. Requires at least five years of technical support experience, strong Linux and CLI skills, and familiarity with Kubernetes, cloud platforms, and HPC technologies.

Entry-level role supporting client compliance projects for SOC 2, ISO 27001, and HIPAA certifications. Responsibilities include evidence collection, policy drafting, project coordination, and CRM management under senior guidance. Ideal for those starting a career in cybersecurity GRC.

Customer Success Manager responsible for building relationships with local fisheries to ensure supply and dynamic pricing. Requires 3+ years customer-facing experience, preferably in food distribution or restaurants, and a bachelor's degree.

Manages relationships with local fisheries clients to ensure seafood supply availability and dynamic pricing accuracy. Requires 3+ years customer-facing experience, preferably in food distribution/restaurants, and a bachelor's degree.

Provides hands-on technical support for customers operating a developer-centric platform, resolving architecture, performance, recovery, and security issues. The role also develops diagnostics and automation tools and partners with product, engineering, and customer success teams.

Founding Customer Success Lead owning the full lifecycle from onboarding to adoption for AI-powered legal SaaS. Builds relationships with B2B customers, drives retention/upsell, influences product roadmap, and scales CS function in early-stage startup. Requires 5+ years client-facing experience in high-growth tech.

Provides technical guidance and troubleshooting to customers using Metabase, including database, SQL, infrastructure, and web application support. Requires strong database skills and at least three years of production coding, systems administration, or database management experience.

Advises strategic clients on technical adoption and optimization of the Pigment platform, leading audits, success-plan delivery, and cross-functional improvements. Requires 6+ years or equivalent depth in technical client-facing work, strong stakeholder management, and comfort with AI, EPM, and data technologies.

Delivers one-on-one performance coaching to law enforcement, firefighters, and frontline professionals using Special Operations methods to build mental resilience. Requires proven coaching expertise, trust-building with high-stress groups, and tech-savviness with tools like Slack and Calendly.

Leads customer onboarding and training for AI products in housing, conducting sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience, strong communication, and technical aptitude; onsite in NYC with travel.

Manages enterprise client relationships by driving onboarding, adoption, growth, and retention. Collaborates cross-functionally to advocate for clients and monitor KPIs, requiring 5+ years in customer success with enterprise tech experience.

Proactively calls client on-site teams to gather sentiment, build relationships, provide product support, troubleshoot issues, and escalate when needed. Serves as a trusted partner between Customer Success and Product Solutions, spotting trends from conversations.

Hands-on flight operator role planning and executing drone missions, conducting inspections, and troubleshooting to support UAV testing and operations.

Client Success Manager supports real estate clients through onboarding, drives platform adoption, builds trusted relationships, and ensures maximum value via proactive communication and cross-functional collaboration. Requires 1+ years client-facing experience and digital marketing basics.

Provides customer support, resolves issues, moderates the community, and manages customer experience for a crypto-native financial platform. The role requires strong communication and problem-solving skills; DeFi, cryptocurrency, and financial-industry experience are preferred.

Manages enterprise accounts for a developer docs platform, driving adoption, retention, and expansion through strategic relationships and proactive processes. Requires technical skills in web development, Git, APIs, and customer success tools.

Builds technical support for AI/ML workloads by shipping code, automating fixes, and directly assisting customers with debugging and optimization. Requires deep expertise in low-level infrastructure or AI/ML engineering with strong communication skills.

Supports post-sales onboarding and implementation of identity verification platform for new clients. Provides technical assistance, configurations, troubleshooting, and training while collaborating cross-functionally. Requires 2-4+ years in solution consulting or support, APIs knowledge, and bachelor's degree.

Support Engineer troubleshoots complex computer vision/ML issues for enterprise customers, provides consultative advice, creates technical content, and collaborates with sales/product teams. Requires 5+ years Linux/networking experience, Python/Bash scripting, and CV/ML pipeline knowledge.