Procure-to-pay platform for hotels
Folio builds a procure-to-pay platform for hospitality including a managed marketplace (Folio Buy), AI invoice processing (Folio Bills), and payments (Folio Pay). It serves hotels to streamline purchasing, bill management, and supplier payments, reducing manual work and boosting profitability. Used by 300+ hotels to handle back-office operations efficiently.
Builds and deploys custom integrations for hotel partners' ERP and property management systems, owning the full customer technical journey from discovery to production. Full-stack generalist with 5+ years experience in ambiguous environments and strong communication skills.
Leads end-to-end Folio Buy onboarding workflow for hotel customers, identifies bottlenecks, scopes product improvements, and builds monitoring/tooling to automate manual processes. Requires 3-6 years in product ops or adjacent roles, technical skills for coding/monitoring, and strong prioritization in fast-paced SaaS environment.
Manages key AAHOA partnership by building relationships with hotel owners and leaders through frequent travel (30-40%) to events, driving co-marketing, tracking adoption, and coordinating cross-functionally. Requires 5-8+ years in partnerships or business development, ideally in hospitality.
Owns product messaging, positioning, and go-to-market launches for B2B SaaS in hospitality. Partners with product/sales teams, conducts customer analysis, measures impact. Requires 5-7 years product marketing experience at high-growth companies.
Provides frontline support to hotel customers using Intercom, troubleshoots issues, creates documentation, and collaborates with product/engineering to improve the platform. Requires 3+ years support experience, Intercom proficiency, and strong communication skills.
Drives sales for hospitality commerce platform by leading full sales cycles, running demos, building pipelines, and closing deals with hotels. Requires 5+ years in hospitality/hotel tech sales, CRM experience, and strong industry network.
Build backend systems for B2B hospitality commerce using Ruby on Rails, Node.js, and Postgres. Requires 8+ years experience in server-side tech, API design, DevOps, AWS, scalable financial systems, and search infrastructure like Elasticsearch.
Build full-stack applications for B2B hospitality commerce using Ruby on Rails, React, and Node.js. Requires 8+ years experience as senior full-stack engineer with strong OOP skills and focus on data-intensive systems and money movement software.