Supports clients and therapists by troubleshooting billing and platform issues, explaining insurance benefits, and advocating for a strong customer experience. Requires one year of multi-payer insurance experience, medical terminology knowledge, benefits-verification tools, and comfort working independently in a remote environment.

The Support Engineer troubleshoots GitLab deployments for U.S. government and public-sector customers in secure, air-gapped, and regulated environments. The role combines Linux systems investigation, scripting, GitLab internals, customer support, documentation, automation, and cross-functional engineering collaboration.

Provides onsite and remote IT support for a hybrid workforce, owning the New York City office experience while administering endpoints, identity, SaaS tools, conference-room technology, and security processes. The role requires 3–5 years of IT support experience across macOS and Windows.

Owns Workday design, configuration, administration, and continuous improvement across People, Payroll, Finance, IT, and Legal. Requires 5+ years of HRIS or People Systems experience, deep expertise in Payroll, Benefits, or Absence, and strong Workday security and business-process knowledge.

Leads strategic customer engagements that connect Wiz’s cloud security platform to enterprise initiatives, drive adoption, and support revenue growth. The role requires 6+ years in a strategic customer-facing position and the ability to guide complex cloud transformations with senior stakeholders.

Coordinates SaaS customer onboardings by tracking requirements, dependencies, files, risks, and stakeholder deliverables. The role suits an organized operator with at least two years of SaaS and coordination-related experience who can support customer communication and grow into implementation ownership.

Manages strategic enterprise customer relationships for Sigma Computing in the eastern region, driving adoption, retention, and account growth through analytics expertise, success planning, and advocacy. Requires 7+ years in customer success, account management, or consultative SaaS roles, plus fluent Spanish and enterprise data platform knowledge.

Provides strategic technical guidance and hands-on architectural support to a small portfolio of enterprise customers using the Dataiku platform. Requires 7+ years in customer-facing technical roles and expertise across Linux, cloud, Kubernetes, and data-processing ecosystems.

Supports live banking clients after go-live by managing relationships, workflows, configurations, escalations, and support issues. The role requires strong analytical, communication, organizational, and scripting skills, with the ability to coordinate effectively across customers, product, engineering, and sales teams.

Leads Borrower Success operations across internal teams and outsourced partners, owning service quality, compliance, staffing, productivity, and cost efficiency. The role requires scaled customer-operations leadership, vendor management, operational analytics, and cross-functional work with Product, Engineering, Analytics, and Compliance.

Provides phone, video, email, and chat support to members completing identity verification, resolving login and technical issues while protecting sensitive information. Requires two years of customer support experience, strong communication skills, and proficiency with common workplace and ticketing tools.

Technical Account Manager supporting enterprise customers through onboarding, adoption, retention, and expansion. The role requires 5+ years in a client-facing or technology-focused position, strong project management and communication skills, and the ability to troubleshoot complex data systems.

Supports customers implementing a Customer Identity SaaS solution, owning technical issues from troubleshooting through resolution and collaborating across teams. Requires strong analytical and communication skills, substantial technical support or software development experience, and knowledge of authentication, security, and programming.

Provides technical, billing, account, and product support through social media and ticketing channels while monitoring community sentiment and escalating issues internally. Requires 4+ years of social media support experience, strong public-facing writing, platform expertise, and familiarity with developer communities.

Provides technical, billing, account, and product support across social media and app-store channels while monitoring community sentiment and escalating feedback internally. Requires 4+ years of social media support experience, strong public-facing writing, platform fluency, and familiarity with support and payment tools.

Provides white-glove, real-time support to Kraken’s high-value clients through issue resolution, product education, and relevant adoption opportunities. The role requires strong communication, crypto and trading knowledge, de-escalation skills, and flexibility for evening and weekend schedules.

Own strategic enterprise customer relationships from onboarding through renewal, driving adoption, retention, support, and expansion. The role requires at least three years of customer success or account management experience, strong project management, and effective cross-functional communication in a B2B SaaS or cloud environment.

Provides post-sales technical leadership, troubleshooting, adoption guidance, and cross-functional support for enterprise networking customers. Requires 5+ years of customer-facing post-sales or network engineering experience, strong networking and security fundamentals, and onsite customer engagement.

Owns Workday Payroll configuration, operations, integrations, and modernization initiatives, serving as a senior technical partner to Payroll and a Tier 3 escalation point. Requires 5+ years in HRIS or People Systems, deep Workday configuration expertise, and strong payroll-process knowledge.

Own implementation, adoption, retention, and expansion for mid-market public safety customers using Skydio’s autonomous drone solutions. The role requires enterprise technology delivery experience, strong customer engagement and project management skills, remote customer success experience, and travel.

Own strategic technical customer relationships and lead complex adoption, deployment, retention, and expansion programs across customer and internal teams. The role requires 7+ years of customer-facing experience, strong program management and commercial judgment, and fluency in cloud infrastructure and modern software environments.

Leads Crusoe’s global IT organization across service desk, systems engineering, and enterprise technology. The role owns IT operations, enterprise systems, security-related access controls, technology strategy, budgets, vendors, and team scaling, requiring 10+ years of IT and enterprise systems experience.

Leads remote technical and field support teams serving defense and federal government customers using Skydio drone, dock, cloud, and BVLOS products. The role requires substantial customer-support leadership, defense or federal UAS experience, direct people management, KPI ownership, and strong analytical skills.

This post-sales technical advisor partners with strategic enterprise customers to embed Observe into production workflows, optimize observability, and improve reliability, performance, and cost efficiency. The role requires 7+ years in observability, SRE, DevOps, platform engineering, or related technical advisory work.

Provides technical customer support for SDKs, APIs, and frontend integrations while debugging issues, creating proofs of concept, and partnering with Product and Engineering. Requires 2–3 years of frontend or similar technical experience and strong JavaScript, API, and communication skills.

Leads Phone, Email, and Chat customer experience operations in a 24/7 environment, developing managers, improving performance, and scaling AI-enabled workflows. Requires experience leading complex operational teams, strong analytical and communication skills, and a high-ownership approach to customer-facing operations.

Senior client success leader responsible for strategic enterprise relationships, complex migrations to the Navan platform, adoption, retention, executive engagement, and escalations. Requires 12+ years in customer success or account management within corporate travel management, with strong project management and communication skills.

Own and scale Fin’s live customer education program through webinars, cohorts, workshops, and its flagship academy event. The role requires 8+ years of training experience, strong adult-learning and content-design expertise, executive presentation skills, and the ability to explain complex AI products.

Processes insurance claims, supports adjusters, responds to customer inquiries, and coordinates with cross-functional teams to improve claims operations. Requires at least two years of customer support experience, strong communication and collaboration skills, and the judgment to work effectively in a rapidly changing environment.

Advises a portfolio of B2B SaaS customers on adoption, product usage, and measurable ROI from Mixpanel. The role requires strong stakeholder management, technical translation skills, AI or agentic tooling experience, and close partnership with account and renewal teams.

Advises B2B SaaS customers on adopting Mixpanel, connecting product usage to measurable business outcomes, ROI, and renewal readiness. The role builds stakeholder relationships, leads enablement, monitors account health, and applies AI and analytics expertise in partnership with account and internal teams.

Processes and reconciles medical appeal documents, uploads and distributes supporting media, and ensures regulatory and contractual compliance. Requires five or more years of relevant administrative or healthcare support experience, knowledge of appeals and claims processes, and strong Microsoft Office and documentation skills.

Investigates complex customer escalations involving Real User Monitoring, telemetry, SDK behavior, and performance across web and mobile platforms. The role partners with Engineering and Product, mentors support teams, and develops technical expertise and enablement resources.

The Technical Account Manager guides enterprise customers in adopting and optimizing Auth0 identity solutions, serving as a strategic technical advisor across authentication, security, integrations, and roadmaps. The role requires 5+ years of IT experience, including 3+ years in technical account management or a comparable identity-focused role.

Owns Rover’s privacy technology stack by configuring platforms, managing integrations and APIs, automating DSAR and compliance workflows, and troubleshooting privacy operations. The role requires SaaS administration experience, privacy-platform expertise, API knowledge, and practical use of AI/LLM tools.

Part-time internship monitoring on-site robotic systems in a manufacturing facility, observing operations, documenting events, and communicating issues to the engineering team via Slack. Ideal for Shawnee State students with no prior experience required, focusing on reliability and attention to detail.

The Customer Enablement Manager will drive adoption and measurable value for strategic customers through tailored enablement plans, training, product expertise, and stakeholder engagement. The role requires at least four years of customer-facing SaaS experience and strong consultative communication skills.

Senior application administrator responsible for optimizing Zendesk, resolving escalated issues, leading migrations and integrations, and advising internal stakeholders. Requires deep Zendesk configuration and API expertise, strong communication, and at least four years of relevant experience.

The IT Engineer will automate Lovable’s internal IT operations using production software and AI agents, covering identity, devices, SaaS, networking, access, and self-service workflows. The role requires 5+ years of IT engineering experience and expertise across enterprise IT platforms, coding, and LLM tooling.

Guides employers through end-to-end 401(k) automation onboarding, coordinating plan details, provider communications, testing, compliance, and go-live readiness. The role requires at least three years of experience, strong account management and communication skills, data-driven execution, and comfort with AI and automation tools.

Provides Tier 2 phone and email support for complex 401(k) participant and IRA inquiries, managing sensitive cases and identifying trends for cross-functional improvements. Requires 2+ years in customer care, customer success, relationship management, or FinTech and strong communication, prioritization, and CRM skills.

Own complex B2B and SMB customer relationships for Gusto 401(k), resolving issues, driving retention, and translating feedback into product improvements. The role requires at least three years of customer support or customer service experience, strong analytical and communication skills, and familiarity with support and CRM platforms.

Provides phone and email support to Gusto 401(k) plan sponsors and employers, resolving issues and surfacing customer insights. Requires at least two years of customer service experience, strong communication and problem-solving skills, and proficiency with customer-experience platforms.

Provides advanced technical support and architectural guidance for Databricks Platform customers in Tokyo, troubleshooting complex data and cloud issues and coordinating escalations. Requires 4+ years of application development experience, strong SQL and Linux skills, cloud expertise, and Japanese-English proficiency.

The Activation Specialist guides new customers through LangSmith onboarding, integrations, evaluations, and production readiness while coordinating with GTM, Product, and Engineering. The role requires 2–4 years of customer-facing experience, strong organization and communication, and curiosity about AI and developer tools.

Own adoption, value realization, renewals, and expansion outcomes for named B2B software accounts. The role requires customer-facing discovery, workflow design and configuration, commercial awareness, and strong stakeholder management, with a focus on AI-enabled productivity systems.

The Senior Technical Account Manager will guide Australian customers through Wiz deployment, adoption, and operationalization while serving as the technical liaison across internal teams. The role requires six or more years in technical customer-facing work, cloud and security expertise, and experience with Docker and Kubernetes.

Provides frontline travel support for air, rail, hotel, and car bookings while resolving customer issues across chat, calls, and email. Requires 5+ years of travel consulting experience, 3+ years with a GDS, fluent English, and strong customer-service and troubleshooting skills.

Manage post-sales relationships and success programs for strategic enterprise customers, driving onboarding, adoption, retention, and executive alignment. The role requires 5+ years of enterprise customer success experience, travel or expense-management expertise, strong project management, and fluent English.

Provides multilingual travel support by managing air, rail, hotel, and other bookings while resolving urgent traveler issues across chat, phone, and email. Requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and French.