Senior Technical Solutions Engineer - Platform
Provides advanced technical support and architectural guidance for Databricks Platform customers in Tokyo, troubleshooting complex data and cloud issues and coordinating escalations. Requires 4+ years of application development experience, strong SQL and Linux skills, cloud expertise, and Japanese-English proficiency.
About the job
Responsibilities
- Troubleshoot and resolve complex customer issues related to the Databricks Platform.
- Provide best-practice support for custom-built customer solutions.
- Suggest performance improvements for customer-specific environments.
- Assist with third-party integrations into Databricks environments.
- Coordinate with engineering and escalation teams to resolve customer issues and requests.
- Create and maintain company documentation and knowledge articles.
- Advocate for customers.
- Build AWS, Azure, and Databricks Platform expertise through learning and internal training.
- Participate in weekend and weekday on-call rotations.
Requirements
- 4+ years of experience designing, building, testing, and maintaining applications based on Python, Java, or Scala.
- Expert-level Python knowledge preferred.
- Strong experience with SQL-based databases.
- Linux/Unix administration skills.
- Hands-on experience with AWS, Azure, or Google Cloud.
- Experience with distributed big data computing environments.
- Technical degree or equivalent experience.
- Written and spoken proficiency in Japanese and English.
Skills
Python, Java, Scala, SQL, Linux, Unix, AWS, Azure, GCP, Databricks, Distributed Computing, Big Data
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