Leads highest-level technical escalations for cloud storage support, delivers training, mentors engineers, and advises enterprise customers on best practices using deep expertise in AWS S3, networking, and distributed systems. Requires 10+ years experience and AWS certification.

Field Operations Contractor supports NYC restaurant rollout by installing hardware/software, training staff, troubleshooting issues, and ensuring smooth partner onboarding for Blackbird's loyalty platform. Requires hospitality background, tech-savviness, and NYC base for onsite work.

Handles end-to-end technical support for AI agent infrastructure: reproduces bugs, writes and ships TypeScript/Python fixes, unblocks customers/prospects in real-time, and writes docs. Requires production coding experience, AI familiarity, and customer-facing skills in PST/EST.

Builds AI agents, workflows, and automations to scale technical support operations, including ticket triage, routing, summarization, and insights from support data. Requires 3+ years experience in Python, applied AI, and support processes to improve customer experience.

Provides client-facing technical support for enterprise IT administrators using Nerdio, Azure Virtual Desktop, Windows 365, and Microsoft Intune. The role focuses on deployments, troubleshooting cloud and hybrid environments, and resolving complex platform issues while requiring at least two years of relevant technical experience.

Support Engineer bridges engineering and client teams by diagnosing customer issues, debugging production problems, writing scripts/queries, and creating specs for fixes in a SaaS healthcare platform. Requires 3+ years experience, database skills, coding ability, and strong communication.

Provides white-glove technical support to enterprise customers, troubleshooting complex issues on Notion's platform and AI features, reproducing bugs, and collaborating with engineering. Requires 10+ years experience with APIs, SSO, desktop apps, and strong problem-solving skills.

Provides expert technical support for Observe by Snowflake's AI-powered observability platform, troubleshooting complex issues in customer environments, managing escalations, and collaborating with engineering teams. Requires 5+ years experience, Kubernetes proficiency, cloud platforms, and scripting skills.

Provides senior technical support for Observe by Snowflake customers across EMEA, troubleshooting complex observability, cloud, Kubernetes, and distributed-system issues while managing escalations and improving support processes. Requires a bachelor's degree and at least five years of technical support or customer-facing engineering experience.

Provides onsite and remote technical support, training, troubleshooting, and maintenance for Skydio's UAS products to defense and government customers. Requires 3+ years UAS field support experience, strong problem-solving, and up to 80% global travel.

Solutions Architect owns post-sales customer engagements, resolves complex technical support issues, builds automation and self-service tools for scalable support, and occasionally assists pre-sales. Requires 3+ years customer-facing technical experience and strong software engineering in modern languages.

AI Support Engineer handles first-line customer issues for AI-powered dev tools, using CS and AI knowledge to troubleshoot, escalate, document, and test products across enterprise environments. Requires 2+ years technical experience, CS degree, and proficiency in Python/Java/Go.

Provides high-priority technical support to Premium and enterprise customers, troubleshooting complex Replit platform issues, coordinating incidents, and improving support tooling and processes. Requires 3+ years of technical or developer support experience, strong JavaScript or Python debugging skills, and calm communication under pressure.

Provides Tier 2 technical support and consultative guidance to APAC SaaS clients, troubleshooting complex platform issues, managing escalations, and coordinating with internal teams. Requires 5+ years of technical or product support experience, client-facing enterprise support experience, and web technology knowledge.

Provides technical customer support for SaaS product used by Airbnb hosts, troubleshooting issues, creating educational content, and advocating for user needs to product/engineering teams. Requires 3+ years in SaaS support and adaptability to fast-paced changes.

Provides hands-on technical support and deep diagnostics for enterprise drone, cloud, networking, and media-streaming issues. The role requires at least four years of technical or customer-facing support experience, strong network security knowledge, and fluency in English and Japanese.

Serves as technical expert for employer customers on benefits platform, resolving complex issues via support channels, investigating logs/databases, and collaborating with engineering. Requires 3+ years B2B technical support experience and strong communication skills.

Technical Support Engineer leads escalation for technical issues in LLM applications and AI agents, diagnosing problems across setups, products, and deployments. Requires 4+ years experience, Python proficiency, and expertise in Kubernetes, Docker, and observability tools.

Hands-on technical support role troubleshooting issues in Bolt.new/StackBlitz using front-end tech, creating docs, QA testing, and voicing customer feedback to product/engineering teams. Requires strong communication and customer empathy in a fast-paced remote environment.

Manages post-sale technical relationships with strategic developer customers, diagnosing complex API and integration issues, building solutions, and driving account health. Requires 5+ years in customer-facing technical roles with strong API expertise including OAuth, REST, and Node.js.

Provides technical support to Datadog's Premier Customers via phone, chat, and tickets, reproduces issues, builds documentation, and drives product conversations. Requires 5+ years in SaaS technical support, Linux knowledge, and programming experience in a hybrid office environment.

Provides technical support to customers via tickets, phone, and email, including desktop/application troubleshooting, issue analysis, and on-call rotation in on-prem/hosted environments. Requires 2-3+ years IT experience, Bachelor's degree, SQL/PowerShell proficiency, and IT infrastructure knowledge like VMware and Active Directory.

Leads customer engineering team by handling technical support, debugging integrations, and escalating issues while building processes, AI automation, and cross-functional collaboration to drive partner success and product insights in payments infrastructure.

Forward Deployed Engineer splits time supporting customers with debugging, POCs, and integrations while building SDKs, prototypes, and platform enhancements. Requires strong software fundamentals, full-stack curiosity, and customer-facing problem-solving skills.

Provides technical and creative support to enterprise customers, managing complex inquiries, investigating issues, and collaborating with Product and Engineering. Requires 3-5+ years in customer-facing technical roles, autonomy, and experience with video editing, generative AI, and creative workflows.

Provides advanced technical support and escalation management for Illumio customer deployments, diagnosing complex security and cloud infrastructure issues and coordinating solutions across customers, support, engineering, and field teams. Requires technical support experience, security expertise, Linux networking knowledge, and English plus another European language.

Customer Success Engineer supports users technically via Intercom, Slack, phone, and email to maximize platform value. Requires 2+ years customer-facing experience, SQL proficiency, technical background, and strong communication skills.

Customer Success Engineer drives adoption and expansion of voice AI APIs for enterprise customers through technical expertise, demos, troubleshooting, and relationship building with developers and executives. Requires 7-10+ years in technical customer success or sales engineering at API-driven tech companies.

Provides L2/L3 technical support for enterprise customers using a customizable Loan Origination System, troubleshooting issues via logs/configurations, reproducing bugs, and triaging to engineering. Requires SaaS support experience, technical comfort with APIs/logs/JSON/XML, and strong communication in a remote environment.

Deploys and configures AtomEngine simulation platform in military training environments, troubleshoots issues live, and trains stakeholders. Requires 3+ years software engineering experience, programming proficiency (C#, Python, etc.), Secret clearance, and up to 50% travel.

Mission Operations Engineer deploys and integrates software platform into customer hardware operations like spacecraft and defense systems, provides training/support, gathers feedback for improvements, and builds customer relationships. Requires 4+ years hardware engineering experience, data skills, and up to 50% travel.

Handles complex technical support for payments platform users, troubleshoots issues using SQL and APIs, collaborates with engineering/product teams, and optimizes processes for efficiency. Requires 5+ years customer-facing support experience and strong problem-solving.

Technical Support Engineer diagnoses and resolves complex issues for customers using Blacksmith's high-scale CI infrastructure, reproduces bugs with engineering, and builds automations. Requires experience with distributed systems, AI/agent workflows, and customer-focused technical support.

Provides customer-facing technical support across PostgreSQL, TimescaleDB, cloud infrastructure, and Kubernetes. The role troubleshoots performance and platform issues, optimizes database implementations, and collaborates with engineering teams on complex root-cause analysis.

Technical Support Specialist owns complex technical queries, debugs issues, escalates investigations, and collaborates with product teams to improve the platform. Requires 3-4+ years technical support experience, API knowledge, and strong problem-solving in a hybrid Chicago role.

Provides technical support to customers using OpenAI products, troubleshooting complex issues, automating processes with Python and AI tools, and partnering with engineering teams. Requires 8+ years in support engineering and expert problem-solving skills.

Provides deeply technical B2B SaaS support, troubleshooting integrations and complex workflows from initial report through resolution while communicating clearly with customers. The role also contributes to automation and support enablement projects and follows a weekend-inclusive schedule.

Provides deeply technical B2B SaaS support, troubleshooting complex integrations and workflows from initial report through resolution. The role requires systematic investigation, precise communication, strong ownership, and the ability to support customers from SMB through enterprise.

Provides technically deep B2B SaaS support for customers across a broad, evolving product, handling complex troubleshooting, workflow guidance, and high-quality escalations. The role requires strong technical reasoning, communication, ownership, and customer empathy.

Senior Support Engineer troubleshoots complex issues for OpenAI's API platform, designs monitoring and incident response processes for strategic customers, and scales operations using automation and AI. Requires 8+ years in SRE/technical operations, Bachelor's in CS, and expertise in observability and distributed systems.

Leads escalations for complex cloud incidents in AI infrastructure, designs reliability improvements for Kubernetes and GPU clusters, troubleshoots AI/ML workloads, and mentors engineers. Requires 8+ years in SRE/DevOps/HPC with deep Linux, networking, and customer expertise.

Provides hands-on technical support for customer integrations, APIs, payment operations, and cloud systems while diagnosing issues and translating complex problems into clear solutions. The role requires 1–3 years of technical support or integration experience, strong communication, and overnight Eastern Time coverage.

Provides expert technical support to high-value customers, resolving complex issues in data unification platforms, cloud services, APIs, and integrations. Requires 3+ years experience in enterprise SaaS support and public clouds (AWS/GCP/Azure).

Technical Support Engineer troubleshoots complex API integrations, debugs issues with HRIS/ATS/payroll systems, and collaborates with engineering on fixes. Requires strong coding skills in TypeScript/Node.js, debugging expertise, and clear communication for customer support.

Troubleshoot technical issues for fintech platform users, provide first-line support, maintain knowledge libraries, and refine AI agents in a fast-paced startup. Requires 3-5 years support experience, strong problem-solving, and fintech interest.

Owns end-to-end execution of AI agent builds for enterprise customers, configuring agents, validating integrations, and collaborating with stakeholders to deliver scalable solutions. Requires 5+ years in technical customer-facing roles with strong coding and API skills.

Provides technical customer support for Pigment, diagnosing and resolving product issues, educating users, monitoring workspace health, and partnering with engineering and product teams. The role requires professional English and French, customer-service expertise, and experience in application or SaaS support, FP&A, or modeling.

Leads US remote support team to deliver exceptional customer experience via queue management, technical troubleshooting, coaching, and hands-on support (30-40% time). Requires SaaS support leadership experience improving metrics like response times and CSAT.

Provides dedicated technical support to a single strategic enterprise customer for their computer vision deployments, diagnosing issues across CV/ML pipelines, leading enablement sessions, and building deep contextual knowledge of customer infrastructure. Requires 7+ years in Linux/networking, Bash/Python scripting, and hands-on edge device experience.

This role troubleshoots complex PostgreSQL and Supabase platform issues, advises advanced users, reproduces bugs, and partners with engineering on product improvements. It requires 7+ years in technical support, databases, backend engineering, SRE, or similar work, plus deep PostgreSQL and SQL expertise.