Supports enterprise customers deploying and scaling AI inference workloads on a cloud platform, providing technical guidance, customer advocacy, training, and incident support. Requires a bachelor’s degree and 2+ years supporting cloud, AI/ML, developer platform, or infrastructure customers.

Leads strategic client accounts and manages a pod of Client Success Managers for a programmatic advertising business. The role requires 8+ years of adtech or digital client success experience, strong campaign optimization and analytics expertise, and proven customer relationship leadership.

Drives customer success by leading professional services and training engagements from scoping through delivery and follow-up. The role combines customer-facing service sales, program orchestration, stakeholder management, and data-system implementation knowledge, with Japanese and English communication skills required.

Leads customer-facing Databricks professional services and training engagements, from scoping and commercial modeling through delivery and follow-up. The role requires strong data and AI knowledge, executive communication, program governance, services estimation, and KPI ownership.

Leads the global developer success organization, building scalable technical support operations, escalation discipline, quality systems, and engineering enablement for a deeply technical B2B product. The role requires 12+ years of technical customer-facing experience and 5+ years leading support or customer-facing engineering teams.

Leads a senior Premier Support team serving complex enterprise accounts, owning people development, performance, escalations, SLAs, and operational scale. Requires 2+ years of people management and 4+ years in enterprise support, technical account management, or customer success.

Drives adoption and sustained value of Onebrief within military headquarters at Fort Bliss. The role combines onboarding, training, operational support, customer relationship management, product feedback, and account growth, requiring military headquarters familiarity, strong communication, technical aptitude, and a current Secret clearance.

Advises Canadian legal teams on integrating Harvey’s AI platform into research, drafting, diligence, and compliance workflows. The role requires a qualified lawyer with at least three years of experience, strong executive presence, and excellent presentation and customer-engagement skills.

Leads onboarding, implementation, training, and adoption for Bamboo Health’s Behavioral Health network, partnering with providers and state agencies to grow utilization and retention. Requires 5+ years of relevant experience, healthcare or behavioral health familiarity, and strong stakeholder and project management skills.

Own value realization, adoption, renewals, and expansion for enterprise customers using Harvey’s AI platform. The role requires 3–4+ years in customer-owning technology or SaaS roles, strategic planning, executive engagement, and the ability to drive measurable customer outcomes.

Leads strategic customer success engagements across the Nordics and Benelux, driving adoption, value realization, expansion, renewals, and risk mitigation. The role requires strong executive communication, customer organization mapping, data-driven account health management, and collaboration with account teams and partners.

Own the end-to-end success and health of a portfolio of private fund manager clients, serving as a trusted advisor and coordinating with legal delivery, sales, marketing, and operations. Requires 5+ years in Customer Success or Account Management, strong commercial judgment, communication, and client relationship skills.

Own strategic enterprise customer relationships for a B2B SaaS platform, driving expansion, retention, executive engagement, and account strategy. The role requires 6+ years in customer-facing SaaS roles and demonstrated success managing complex strategic accounts.

Leads a distributed team of Customer Success Managers responsible for customer adoption, account health, renewals, and executive relationships. The role requires experience managing teams and scaling customer success practices, strong operational and strategic skills, and fluent German.

Build consultative relationships with key customers, guiding GitLab adoption, retention, growth, and business outcomes. The role requires customer success or post-sales experience, strong technical and project management skills, DevSecOps knowledge, and fluent German.

Serves as a senior post-sales strategic and technical advisor to complex Enterprise and Government customers in Singapore, driving GitLab adoption, platform maturity, retention, and expansion. Requires experience with executive engagements, enterprise architecture, CI/CD, cloud platforms, and DevSecOps transformation.

Own activation and early growth for partner-referred customers by managing strategic partner relationships, delivering enablement, and scaling onboarding. The role requires at least three years of relevant experience, strong project management and communication skills, and the ability to exceed performance targets.

Own activation and early growth for partner-referred customers while building Ramp’s Partner Success program and implementation motion. The role requires at least five years of Partner Success experience, strong partner operations and project management skills, and the ability to collaborate with product and engineering teams.

Owns OpenLoop’s highest-value enterprise relationships, driving retention, expansion, adoption, renewals, and executive-level program delivery. The role requires 8–12+ years of enterprise Customer Success or Account Management experience, commercial depth, integration fluency, and experience building scalable CS operating models.

Own post-sale customer relationships, adoption, renewals, and expansion for industrial accounts while translating engineering and manufacturing outcomes into measurable business value. Requires an engineering degree, 8+ years of technical and client-facing experience, and strong executive communication skills.

Owns high-volume onboarding and activation of micro-SMB/MM customers to full Ramp adoption within 60 days using scalable motions. Requires 5+ years B2B SaaS customer success, executive presence, data-driven decisions, and cross-functional collaboration.

Drives onboarding, activation, and growth for self-service SMB customers at scale, owning high-volume accounts to ensure quick Ramp adoption. Requires 3+ years in sales/customer success/product ops with strong project management.

Leads strategic customer relationships and large-scale AI-driven process transformation programs for logistics and transportation clients. The role requires 12+ years of relevant experience, executive engagement, change-management expertise, and native-level German proficiency.

Leads strategic customer relationships and large-scale, AI-driven process transformation programs for logistics and transportation clients. The role requires 12+ years of relevant experience, executive communication and consulting expertise, transformation and change-management experience, and native-level German.

Leads strategic customer relationships and large-scale transformation programs for logistics and transportation clients, driving Celonis adoption, measurable value realization, executive alignment, and customer advocacy. Requires 12+ years of relevant experience and native-level German proficiency.

The Senior Value Engineer drives adoption, value realization, and customer success across a portfolio of accounts through scalable programs, partner orchestration, and AI-enabled portfolio management. The role requires 3–5 years of post-sales program experience, strong stakeholder skills, technical fluency, and native-level German.

Drives adoption, value realization, and customer success across a portfolio through scalable programs, partner orchestration, AI-enabled operations, and executive stakeholder engagement. Requires 3–5 years of post-sales or programmatic experience, strong technical and AI fluency, and native-level German.

Leads scalable customer and partner engagement for a portfolio of accounts, driving adoption, value realization, renewals, and expansion through AI-enabled account management. Requires 3–5 years of post-sales program experience, strong stakeholder skills, technical fluency, and native-level German.

Drives scalable customer engagement, adoption, and value realization across a portfolio of accounts while coordinating customers, partners, and internal technical teams. Requires 3–5 years of post-sales program execution, strong stakeholder management, AI fluency, and native-level German.

Own customer onboarding, relationship-building, and account growth for an AI sales coaching platform. Drive NRR through data-driven storytelling and in-person client engagement.

Consults with customers on reporting, data management, workflow optimization, and platform adoption while coordinating cross-functional implementation projects. Requires 3+ years of SaaS experience in customer success, consulting, implementation, or support.

Own end-to-end onboarding, adoption, expansion, and retention for specialty practices using a healthcare platform. The role requires hands-on experience with provider organizations, clinical workflows, specialty medications, and strong operational and relationship-management skills.

Own strategic enterprise customer relationships for an AI-powered K-12 SaaS platform, driving adoption, retention, expansion, and measurable student outcomes. The role requires 5+ years of consultative technology or customer success experience, strong analytics, and executive stakeholder management.

Manages strategic enterprise customer relationships, driving adoption, retention, renewals, and account growth through payments insights, business reviews, and technical product guidance. Requires 10+ years of client-facing enterprise relationship management experience and 3+ years in payments or fintech.

Leads and scales Ashby’s technical Product Support organization across APAC, managing specialists, escalations, SLAs, metrics, and operational improvement. The role requires strong B2B SaaS support leadership, technical fluency with APIs and integrations, customer focus, and comfort building processes in an ambiguous environment.

Leads Cambio’s enterprise customer success program, overseeing relationships, onboarding, data quality, sustainability reporting integrations, retention, and expansion. Requires 5+ years in customer success or account management, including 2+ years supporting climate or sustainability reporting customers.

Owns technical and operational onboarding for international hires, ensuring compliant employment setup, local enrollments, and benefits implementation. The role guides customers through EOR requirements, manages cross-functional implementations, and improves onboarding processes and automation.

Leads regional customer support operations in Canada, managing people managers, escalations, staffing, performance, and strategic improvements. Requires 8+ years in customer service or operations, including substantial direct people-management experience and strong data analysis and coaching skills.

Leads AI-first learning systems for customers, partners, and field teams, translating complex product and customer strategy into role-based experiences that improve adoption and performance. Requires experience in customer education, instructional design, enablement, or performance improvement, plus strong measurement and cross-functional influence.

Leads hands-on virtual and in-person training for customers using a complex enterprise software platform. The role requires at least four years of technical customer training experience, strong communication and customization skills, and travel of up to 50%.

Supports enterprise life science customers after Benchling go-live by managing Success Packages, optimizing platform instances, leading implementation accelerators, and handling escalations. Requires hands-on Benchling expertise, life science education, laboratory experience, and strong customer-facing project management skills.

Leads Hover’s outsourced inbound Customer Experience operation, owning KPIs, workforce planning, vendor relationships, budgets, and the transition to AI-first human-in-the-loop workflows. The role requires 6+ years in customer experience or operations and at least 2 years managing BPO teams.

Provides premium, white-glove support to high-value business owners across banking, credit, and payments. The role requires strong English communication, investigative problem-solving, fintech customer-support experience, and familiarity with CRM and collaboration tools.

Manage post-sale relationships for complex customers, driving retention, expansion, product adoption, and account health. The role requires 6+ years in a client-facing position, payments or fintech experience, and familiarity with technical, consumption-based SaaS products.

Manages strategic relationships with Stripe’s largest and most complex users, leading technical integrations, troubleshooting, operational solutions, and cross-functional support. The role requires at least five years of enterprise client-facing experience, API and SQL familiarity, and strong consultative communication skills.

Manages enterprise customer relationships across the GCN region, solving operational and technical problems involving payments, integrations, and product adoption. The role requires at least three years of client-facing experience, business-level Chinese, strong English communication, and familiarity with APIs and SQL.

Owns post-sale engagement, retention, and growth for complex customers while serving as a trusted payments and commerce advisor. The role requires 8+ years in client-facing relationship management, strong executive communication, analytical rigor, and experience with technical products and complex programs.

Leads and develops a team of technical account managers serving Stripe’s largest EMEA users. The role requires substantial experience in technical services, customer success, solutions architecture, or TAM, along with people-management experience and strong strategic-account leadership.

Manages enterprise customer relationships through proactive advisory, business reviews, payment insights, adoption, retention, renewals, and growth. Requires 4+ years of client-facing experience, strong business judgment, technical conversation skills, and problem-solving ability.

Leads and scales a multifunction post-sales organization spanning customer success, enterprise architecture, professional services, and educational services. The role owns onboarding, adoption, renewals, expansion, customer health, and retention outcomes for technically complex enterprise software customers.