Legal Engineer, Product Specialist
Advises Canadian legal teams on integrating Harvey’s AI platform into research, drafting, diligence, and compliance workflows. The role requires a qualified lawyer with at least three years of experience, strong executive presence, and excellent presentation and customer-engagement skills.
About the job
Responsibilities
- Build trusted relationships with law firm and in-house legal teams by understanding their workflows and providing tailored guidance on incorporating Harvey’s AI into daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs to drive adoption and maximize platform value.
- Partner with Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated customer impact and engagement.
- Identify adoption obstacles through thoughtful customer conversations and develop strategies to overcome them.
- Translate legal practice needs into actionable feedback for product and engineering teams.
- Monitor usage trends, identify at-risk accounts and untapped opportunities, and work cross-functionally to re-engage users and showcase capabilities.
- Contribute to customer-facing content for the Canadian region, including training materials, use case guides, and FAQ resources.
- Represent Harvey’s AI platform for lawyers in Canada by delivering high-quality, domain-specific guidance to legal professionals.
Requirements
- Based in Toronto and eligible to work in Toronto.
- Toronto practising certificate or equivalent common-law qualification.
- 3+ years of experience as a qualified lawyer practicing in-house, advising a sophisticated corporate legal team, and/or at a top-tier firm.
- Executive engagement skills and presence, with the ability to establish relationships with key decision-makers and build credibility at all levels.
- Outstanding presentation skills for legal and executive audiences, including impromptu whiteboard sessions, presentations, and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
Nice to Have
- Sales or customer-facing experience, including law firm business development and/or secondment.
- Experience directly managing law firm client matters and client relationships.
Compensation and Benefits
- Annualized base salary ranges vary based on work location.
- The role may be eligible for the Harvey Bonus Plan or a role-specific commission/bonus.
- The total compensation package may include annual refresh equity grants.
Skills
Legal Research, Legal Drafting, Due Diligence, Compliance, Artificial Intelligence, Customer Success, Account Expansion, Onboarding, Training Workshops, Product Feedback
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