Senior Value Engineer - Scale Team

Responsibilities

• Drive customer and partner value, adoption, sponsorship, and value realization across a portfolio of accounts.
• Establish Centres of Excellence (CoEs) and coach customers toward self-service value journeys.
• Manage strategic partners and orchestrate them to deliver operational account work and improve customer health.
• Lead scalable 1:N programs, including value bootcamps, sprint motions, proof-of-value development, Value Sprints, and innovation deployments.
• Build trust with technical users, executives, customers, and partners through efficient scaled engagement.
• Apply cross-industry business-process expertise and AI-curated industry insights to manage diverse accounts.
• Create AI-orchestrated account plans using platform best practices and partner applications.
• Use programmatic content, industry briefs, and customer-specific presentations to manage the portfolio.
• Monitor portfolio health, renewal risks, adoption signals, value realization, and expansion opportunities with AI-driven tools and agents.
• Deploy automated value reports and strategic nudges that help customers achieve business outcomes independently.
• Use copilots and intelligent agents to produce technical outputs efficiently.
• Partner with internal CoE and Applied Value Engineering teams on complex builds.

Requirements

• 3–5 years of experience executing complex programs and managing end-to-end post-sales customer journeys and value realization across a customer portfolio.
• Broad industry and domain expertise, including the ability to identify business-process improvement opportunities and apply best practices across industries.
• High AI and technical fluency, including experience using copilots and intelligent agents to accelerate workflows, develop business cases, and monitor portfolio health.
• Strong stakeholder-management skills with the ability to build trust and inspire action among technical users and C-level executives.
• Experience with scaled engagement, webinars, cohort enablement, community engagement, customer training, and partner enablement.
• Native-level German proficiency for customer workshops, executive presentations, and stakeholder interactions.
• Degree in Engineering, Computer Science, Mathematics, Business Analytics, or a comparable technical discipline; alternatively, a Business or Economics degree paired with a technical minor.

Compensation & Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
• 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning and development through the 70-20-10 framework, mentorship, and a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off for annual Impact Days and community or environmental volunteering.
• Inclusion Think Tank and annual Inclusion Days.