Customer Activation | Partnerships

What You'll Do

Partner Relationship Management

• Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
• Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.

Drive Partner Enablement and Customer Activation

• Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

What You Need

• Minimum 3 years of experience in customer success, partnerships, account management, or product operations experience
• Familiarity with partner ecosystem operations
• Exceptional project management and time management
• Excellent verbal and written communication
• Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
• Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
• Proven track record of exceeding quota and/or outperforming key target metrics
• Ability to anticipate customer needs and position product solutions accordingly
• High adaptability and ability to thrive in a fast-paced environment

Nice to Haves

• Experience with accounting partners, Private Equity, and/ or Venture Capital
• Experience contributing to the development and growth of new teams
• Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
• Experience with financial services sales
• Experience at a high-growth startup

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you (partially covered for your dependents; One Medical annual membership)
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $10,000 per year)
• Parental Leave
• Unlimited AI token usage
• Pet insurance
• Centralized home-office equipment ordering for all employees
• Health and Wellness stipend
• In-office perks: lunch, snacks, drinks, and more
• Budget for intra-office travel
• Relocation support to NYC or SF (as needed)