Customer Activation | Partnerships

Responsibilities

Partner Relationship Management

• Build and maintain strong, long-term relationships with key partner segments, including Accounting, Private Equity, and Venture Capital.
• Serve as a trusted advisor and advocate for partners by understanding their business models, goals, and challenges.

Partner Enablement and Customer Activation

• Develop and deliver partner onboarding and education on integration and configuration options for Ramp’s product suite.
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale.

Requirements

• Minimum 3 years of experience in customer success, partnerships, account management, or product operations.
• Familiarity with partner ecosystem operations.
• Exceptional project management and time management skills.
• Excellent verbal and written communication skills.
• Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and develop workarounds.
• Desire to learn the product inside and out and communicate its design and value effectively.
• Proven track record of exceeding quota or outperforming key target metrics.
• Ability to anticipate customer needs and position product solutions accordingly.
• High adaptability and ability to thrive in a fast-paced environment.

Nice to Have

• Experience with accounting partners, Private Equity, or Venture Capital.
• Experience contributing to the development and growth of new teams.
• Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics.
• Experience with financial services sales.
• Experience at a high-growth startup.

Compensation and Benefits

• Annual salary range: $116,000–$177,000.
• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• United States: 100% medical, dental, and vision insurance coverage for employees, partial dependent coverage, One Medical annual membership, 401(k) with employer match, Fertility HRA up to $10,000 per year, parental leave, pet insurance, in-office perks, and relocation support to NYC or SF as needed.
• Canada: Group medical, dental, and vision coverage, life and disability coverage, fertility drug coverage, group retirement plan with employer match, parental leave, Employee Assistance Program, and virtual care.
• United Kingdom: Private medical insurance, virtual GP and at-home care, workplace pension, and parental leave.