Drives post-sales technical success for OpenAI's key enterprise customers, leading adoption, deployment, and value realization of AI products like API, ChatGPT Enterprise, and Codex. Requires 8+ years in technical customer-facing roles with hands-on AI integration expertise.
Drive strategy, processes, and data insights for Customer Success to optimize retention, revenue growth, and customer health. Partner with leadership on operations, reporting, and cross-functional alignment in a fast-growth SaaS environment.
Owns post-sale relationships with clinical research sites, leading implementation, onboarding, adoption, renewals, and expansions. Drives measurable outcomes, builds stakeholder trust from clinicians to C-suite, and collaborates with Product/Engineering on roadmap priorities. Requires 2+ years in Success, Account Management, or similar.
Drives post-sales technical success for OpenAI's key enterprise customers, leading adoption, deployment, and value realization. Requires 8+ years in technical customer-facing roles with deep OpenAI product expertise and hands-on coding skills.
Manages client success for rehab therapy businesses using B2B SaaS EMR software, providing training, support, onboarding, and upselling premium features post-go-live. Requires outpatient physical therapy clinic experience, clinical background, and strong technical/software passion.
Manages portfolio of mid-market Film & Television clients post-onboarding, driving feature adoption, account growth, retention, and compliant payroll processing in collaboration with cross-functional teams. Requires 3+ years in FTV finance, payroll, or production with strong consultative sales skills.
Manages post-sales for upmarket SaaS customers in central region, handling onboarding, renewals, expansions, and compliance guidance using Vanta's security platform. Requires 4+ years Customer Success experience, C-level relationship building, and security knowledge.
Leads implementation and onboarding of Ramp's platform for strategic enterprise customers, acting as a project manager and consultant to drive product utilization and revenue. Requires 10+ years in B2B implementation or customer success with strong project management skills.
Partners with enterprise customers to build and deploy AI conversational agents on ElevenLabs platform, advises on design and integrations, analyzes performance, and drives revenue expansion through NRR and cross-sell. Requires 7+ years in Customer Success for complex B2B SaaS/AI products.
Partners with enterprise customers to build, deploy, and optimize conversational AI agents on ElevenLabs platform, driving technical success and revenue expansion through cross-sells and renewals. Requires 3-5 years in Customer Success for B2B SaaS/AI products.
Partners with enterprise customers to build, deploy, and optimize AI conversational agents on ElevenLabs platform, driving technical success and revenue expansion through cross-sells and renewals. Requires 1-3 years in Customer Success for B2B SaaS/AI products and experience with AI agents and APIs.
Leads customer support for technical and accounting issues in a SaaS ERP platform, resolves complex cases, manages tickets, collaborates with Product/Engineering on feedback, and builds playbooks/self-service resources. Requires 3+ years in finance/SaaS support and ERP experience.
Senior Insights Director leading strategic initiatives, mentoring teams, and driving customer success through data-driven insights and high-level stakeholder engagement. Requires proven leadership, cross-functional collaboration, and experience improving client health.
Leads post-sale deployments and customer success for defense and space companies, owning onboarding, adoption, expansions, renewals, and health metrics. Requires 1-3 years consulting/strategy experience, high agency, and entrepreneurial mindset in a San Francisco office.
Automation Strategist advises enterprise customers on automation and AI strategies, identifies high-value use cases, deploys scalable solutions, and drives ROI through executive alignment and cross-functional collaboration. Requires 5+ years in SaaS customer success or consulting with strong AI usage.
Customer Success Specialist owns a portfolio of accounts in a high-volume environment, leading onboarding, training, reviews, renewals, and expansions for a SaaS automotive platform. Requires 2+ years customer-facing experience, preferably in SaaS, strong communication, and data skills.
Empowers customers to design electronics using Flux's AI platform through technical onboarding, troubleshooting electrical issues, creating educational resources, and turning feedback into product improvements. Requires EE degree and 3+ years in customer-facing technical roles.
Manages post-sales for enterprise travel customers, driving onboarding, adoption, retention, and C-suite relationships. Requires 5+ years in customer success and travel industry experience.
Manage post-sales activities for enterprise customers, building C-suite relationships, driving adoption, retention, and satisfaction while collaborating across Sales, Product, and Engineering teams. Requires 5+ years in enterprise customer success and strong project management skills.
Manage enterprise customers in the travel industry as a trusted advisor, driving platform adoption, retention, and success through relationship-building, integrations, and cross-functional collaboration. Requires 5+ years in customer success and travel experience.
Manages post-sales activities for enterprise customers, driving adoption, retention, and satisfaction through relationship-building and strategic planning. Requires 5+ years in enterprise customer success and strong project management skills.
Owns relationships with enterprise accounts, leads onboarding and technical configuration in Salesforce ecosystems, drives retention/expansion, and serves as technical liaison to internal teams. Requires 5+ years CS experience and deep Salesforce expertise.
Trains billing teams on Prompt's EMR/PM system best practices, configures workflows, provides expert support via help desk, and drives billing success metrics for healthcare customers. Requires 2+ years medical billing experience, especially outpatient physical therapy, and strong Excel proficiency.
Owns post-sales journey for enterprise customers, driving adoption, building stakeholder relationships, and operationalizing success plans. Requires 2-4+ years customer-facing experience with technical fluency and builder mindset.
Owns portfolio of SMB to enterprise customers using Broccoli AI for home services. Drives AI agent adoption, monitors usage metrics, executes expansions for revenue growth (NDR), and ensures onboarding success with product team collaboration.
Manages portfolio of 150 SMB accounts for B2B SaaS platform, handling onboarding, usage analysis, proactive upsells, renewals, and technical support using scaled approach. Requires 1+ years SDR, onboarding, and sales domain expertise; B2B CSM experience preferred.
Owns post-sale success for large hospital customers by managing executive relationships, tracking ROI, and driving renewals/expansions. Hands-on player-coach building scalable customer health systems while growing the team.
Manages portfolio of ~75 commercial B2B SaaS accounts, handling onboarding, usage analysis, renewals, upsells, and support. Requires 2+ years CSM experience, sales tech familiarity, and SDR background in fast-paced startup.
Leads team of CSMs for Vanta's largest customers, driving retention, expansion, and value through strategic GRC expertise, data-driven decisions, and cross-functional influence. Requires 7+ years leading enterprise customer teams.
Drives onboarding, activation, and growth for self-service SMB customers at scale, owning high-volume accounts to ensure quick Ramp adoption. Requires 3+ years in sales/customer success/product ops with strong project management.
Owns enterprise customer accounts end-to-end, driving adoption, performance, and growth by partnering with customer engineering teams to design, deploy, and optimize Nash platform solutions. Requires 5+ years in technical customer-facing roles with strong API/integration fluency and problem-solving skills.
Manage large portfolio of AMER customers, drive Notion adoption and expansion through consultations, trainings, and campaigns. Collaborate with sales and serve as product expert; requires 3+ years in Customer Success at fast-growing software company.
Senior Customer Success Manager responsible for building relationships, providing technical guidance on cloud AI/ML and Kubernetes solutions, driving adoption, and ensuring customer satisfaction and ROI for Crusoe's AI infrastructure offerings. Requires bachelor's in CS/Engineering, technical proficiency in AI/ML/cloud, and proven customer success experience.
Owns full customer journey for AI research platform users in finance, from onboarding to expansion, while influencing product roadmap with customer insights. Requires 2-5 years in CS/account management at startups or finance, strong product sense, and AI tool familiarity.
Deploys and optimizes AI agents for finance teams by tuning prompts, debugging integrations with SQL, building analytics dashboards, and designing customer onboarding to drive adoption and expansion.
Senior Customer Success Manager responsible for managing, expanding, and renewing a portfolio of mid-to-enterprise clients in ad measurement. Requires 8+ years customer-facing experience (5+ in commercial roles), Brand Lift expertise, and proven success growing Fortune 2000 accounts.
Lead end-to-end onboarding for new childcare SaaS customers, delivering training, building scalable processes, and driving adoption and retention. Requires 2+ years SaaS onboarding or customer success experience.
Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.
Customer Success Lead owns post-sales relationships with enterprise customers, drives adoption of AI API solutions, resolves technical issues, and collaborates cross-functionally to ensure retention and expansion. Requires 3+ years client-facing experience in SaaS and technical acumen.
Manages relationships with local fisheries clients to ensure seafood supply availability and dynamic pricing accuracy. Requires 3+ years customer-facing experience, preferably in food distribution/restaurants, and a bachelor's degree.
Founding Customer Success Lead owning the full lifecycle from onboarding to adoption for AI-powered legal SaaS. Builds relationships with B2B customers, drives retention/upsell, influences product roadmap, and scales CS function in early-stage startup. Requires 5+ years client-facing experience in high-growth tech.
Delivers one-on-one performance coaching to law enforcement, firefighters, and frontline professionals using Special Operations methods to build mental resilience. Requires proven coaching expertise, trust-building with high-stress groups, and tech-savviness with tools like Slack and Calendly.
Leads customer onboarding and training for AI products in housing, conducting sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience, strong communication, and technical aptitude; onsite in NYC with travel.
Manages enterprise client relationships by driving onboarding, adoption, growth, and retention. Collaborates cross-functionally to advocate for clients and monitor KPIs, requiring 5+ years in customer success with enterprise tech experience.
Proactively calls client on-site teams to gather sentiment, build relationships, provide product support, troubleshoot issues, and escalate when needed. Serves as a trusted partner between Customer Success and Product Solutions, spotting trends from conversations.
Owns portfolio of high-impact B2B SaaS accounts focused on onboarding, adoption, retention, expansion, and advocacy. Builds technical/business relationships, creates success plans, leverages AI/data for risk mitigation, and drives internal CS improvements. Requires 2+ years CSM experience with databases.
Client Success Manager supports real estate clients through onboarding, drives platform adoption, builds trusted relationships, and ensures maximum value via proactive communication and cross-functional collaboration. Requires 1+ years client-facing experience and digital marketing basics.
Manages enterprise accounts for a developer docs platform, driving adoption, retention, and expansion through strategic relationships and proactive processes. Requires technical skills in web development, Git, APIs, and customer success tools.
Supports post-sales onboarding and implementation of identity verification platform for new clients. Provides technical assistance, configurations, troubleshooting, and training while collaborating cross-functionally. Requires 2-4+ years in solution consulting or support, APIs knowledge, and bachelor's degree.
Own end-to-end onboarding for new provider organizations, driving outreach, demos, training, and activation to help practices integrate Forus into their workflows.
Drives post-sales technical success for OpenAI's key enterprise customers, leading adoption, deployment, and value realization of AI products like API, ChatGPT Enterprise, and Codex. Requires 8+ years in technical customer-facing roles with hands-on AI integration expertise.
Drive strategy, processes, and data insights for Customer Success to optimize retention, revenue growth, and customer health. Partner with leadership on operations, reporting, and cross-functional alignment in a fast-growth SaaS environment.
Owns post-sale relationships with clinical research sites, leading implementation, onboarding, adoption, renewals, and expansions. Drives measurable outcomes, builds stakeholder trust from clinicians to C-suite, and collaborates with Product/Engineering on roadmap priorities. Requires 2+ years in Success, Account Management, or similar.
Drives post-sales technical success for OpenAI's key enterprise customers, leading adoption, deployment, and value realization. Requires 8+ years in technical customer-facing roles with deep OpenAI product expertise and hands-on coding skills.
Manages client success for rehab therapy businesses using B2B SaaS EMR software, providing training, support, onboarding, and upselling premium features post-go-live. Requires outpatient physical therapy clinic experience, clinical background, and strong technical/software passion.
Manages portfolio of mid-market Film & Television clients post-onboarding, driving feature adoption, account growth, retention, and compliant payroll processing in collaboration with cross-functional teams. Requires 3+ years in FTV finance, payroll, or production with strong consultative sales skills.
Manages post-sales for upmarket SaaS customers in central region, handling onboarding, renewals, expansions, and compliance guidance using Vanta's security platform. Requires 4+ years Customer Success experience, C-level relationship building, and security knowledge.
Leads implementation and onboarding of Ramp's platform for strategic enterprise customers, acting as a project manager and consultant to drive product utilization and revenue. Requires 10+ years in B2B implementation or customer success with strong project management skills.
Partners with enterprise customers to build and deploy AI conversational agents on ElevenLabs platform, advises on design and integrations, analyzes performance, and drives revenue expansion through NRR and cross-sell. Requires 7+ years in Customer Success for complex B2B SaaS/AI products.
Partners with enterprise customers to build, deploy, and optimize conversational AI agents on ElevenLabs platform, driving technical success and revenue expansion through cross-sells and renewals. Requires 3-5 years in Customer Success for B2B SaaS/AI products.
Partners with enterprise customers to build, deploy, and optimize AI conversational agents on ElevenLabs platform, driving technical success and revenue expansion through cross-sells and renewals. Requires 1-3 years in Customer Success for B2B SaaS/AI products and experience with AI agents and APIs.
Leads customer support for technical and accounting issues in a SaaS ERP platform, resolves complex cases, manages tickets, collaborates with Product/Engineering on feedback, and builds playbooks/self-service resources. Requires 3+ years in finance/SaaS support and ERP experience.
Senior Insights Director leading strategic initiatives, mentoring teams, and driving customer success through data-driven insights and high-level stakeholder engagement. Requires proven leadership, cross-functional collaboration, and experience improving client health.
Leads post-sale deployments and customer success for defense and space companies, owning onboarding, adoption, expansions, renewals, and health metrics. Requires 1-3 years consulting/strategy experience, high agency, and entrepreneurial mindset in a San Francisco office.
Automation Strategist advises enterprise customers on automation and AI strategies, identifies high-value use cases, deploys scalable solutions, and drives ROI through executive alignment and cross-functional collaboration. Requires 5+ years in SaaS customer success or consulting with strong AI usage.
Customer Success Specialist owns a portfolio of accounts in a high-volume environment, leading onboarding, training, reviews, renewals, and expansions for a SaaS automotive platform. Requires 2+ years customer-facing experience, preferably in SaaS, strong communication, and data skills.
Empowers customers to design electronics using Flux's AI platform through technical onboarding, troubleshooting electrical issues, creating educational resources, and turning feedback into product improvements. Requires EE degree and 3+ years in customer-facing technical roles.
Manages post-sales for enterprise travel customers, driving onboarding, adoption, retention, and C-suite relationships. Requires 5+ years in customer success and travel industry experience.
Manage post-sales activities for enterprise customers, building C-suite relationships, driving adoption, retention, and satisfaction while collaborating across Sales, Product, and Engineering teams. Requires 5+ years in enterprise customer success and strong project management skills.
Manage enterprise customers in the travel industry as a trusted advisor, driving platform adoption, retention, and success through relationship-building, integrations, and cross-functional collaboration. Requires 5+ years in customer success and travel experience.
Manages post-sales activities for enterprise customers, driving adoption, retention, and satisfaction through relationship-building and strategic planning. Requires 5+ years in enterprise customer success and strong project management skills.
Owns relationships with enterprise accounts, leads onboarding and technical configuration in Salesforce ecosystems, drives retention/expansion, and serves as technical liaison to internal teams. Requires 5+ years CS experience and deep Salesforce expertise.
Trains billing teams on Prompt's EMR/PM system best practices, configures workflows, provides expert support via help desk, and drives billing success metrics for healthcare customers. Requires 2+ years medical billing experience, especially outpatient physical therapy, and strong Excel proficiency.
Owns post-sales journey for enterprise customers, driving adoption, building stakeholder relationships, and operationalizing success plans. Requires 2-4+ years customer-facing experience with technical fluency and builder mindset.
Owns portfolio of SMB to enterprise customers using Broccoli AI for home services. Drives AI agent adoption, monitors usage metrics, executes expansions for revenue growth (NDR), and ensures onboarding success with product team collaboration.
Manages portfolio of 150 SMB accounts for B2B SaaS platform, handling onboarding, usage analysis, proactive upsells, renewals, and technical support using scaled approach. Requires 1+ years SDR, onboarding, and sales domain expertise; B2B CSM experience preferred.
Owns post-sale success for large hospital customers by managing executive relationships, tracking ROI, and driving renewals/expansions. Hands-on player-coach building scalable customer health systems while growing the team.
Manages portfolio of ~75 commercial B2B SaaS accounts, handling onboarding, usage analysis, renewals, upsells, and support. Requires 2+ years CSM experience, sales tech familiarity, and SDR background in fast-paced startup.
Leads team of CSMs for Vanta's largest customers, driving retention, expansion, and value through strategic GRC expertise, data-driven decisions, and cross-functional influence. Requires 7+ years leading enterprise customer teams.
Drives onboarding, activation, and growth for self-service SMB customers at scale, owning high-volume accounts to ensure quick Ramp adoption. Requires 3+ years in sales/customer success/product ops with strong project management.
Owns enterprise customer accounts end-to-end, driving adoption, performance, and growth by partnering with customer engineering teams to design, deploy, and optimize Nash platform solutions. Requires 5+ years in technical customer-facing roles with strong API/integration fluency and problem-solving skills.
Manage large portfolio of AMER customers, drive Notion adoption and expansion through consultations, trainings, and campaigns. Collaborate with sales and serve as product expert; requires 3+ years in Customer Success at fast-growing software company.
Senior Customer Success Manager responsible for building relationships, providing technical guidance on cloud AI/ML and Kubernetes solutions, driving adoption, and ensuring customer satisfaction and ROI for Crusoe's AI infrastructure offerings. Requires bachelor's in CS/Engineering, technical proficiency in AI/ML/cloud, and proven customer success experience.
Owns full customer journey for AI research platform users in finance, from onboarding to expansion, while influencing product roadmap with customer insights. Requires 2-5 years in CS/account management at startups or finance, strong product sense, and AI tool familiarity.
Deploys and optimizes AI agents for finance teams by tuning prompts, debugging integrations with SQL, building analytics dashboards, and designing customer onboarding to drive adoption and expansion.
Senior Customer Success Manager responsible for managing, expanding, and renewing a portfolio of mid-to-enterprise clients in ad measurement. Requires 8+ years customer-facing experience (5+ in commercial roles), Brand Lift expertise, and proven success growing Fortune 2000 accounts.
Lead end-to-end onboarding for new childcare SaaS customers, delivering training, building scalable processes, and driving adoption and retention. Requires 2+ years SaaS onboarding or customer success experience.
Leads strategic relationships with institutional real estate owners, driving AI adoption, ROI realization, and operational transformation across large portfolios. Requires 5+ years in asset management or consulting with strong analytical and executive presence skills.
Customer Success Lead owns post-sales relationships with enterprise customers, drives adoption of AI API solutions, resolves technical issues, and collaborates cross-functionally to ensure retention and expansion. Requires 3+ years client-facing experience in SaaS and technical acumen.
Manages relationships with local fisheries clients to ensure seafood supply availability and dynamic pricing accuracy. Requires 3+ years customer-facing experience, preferably in food distribution/restaurants, and a bachelor's degree.
Founding Customer Success Lead owning the full lifecycle from onboarding to adoption for AI-powered legal SaaS. Builds relationships with B2B customers, drives retention/upsell, influences product roadmap, and scales CS function in early-stage startup. Requires 5+ years client-facing experience in high-growth tech.
Delivers one-on-one performance coaching to law enforcement, firefighters, and frontline professionals using Special Operations methods to build mental resilience. Requires proven coaching expertise, trust-building with high-stress groups, and tech-savviness with tools like Slack and Calendly.
Leads customer onboarding and training for AI products in housing, conducting sessions, creating educational content, gathering feedback, and liaising with internal teams. Requires 3+ years customer-facing experience, strong communication, and technical aptitude; onsite in NYC with travel.
Manages enterprise client relationships by driving onboarding, adoption, growth, and retention. Collaborates cross-functionally to advocate for clients and monitor KPIs, requiring 5+ years in customer success with enterprise tech experience.
Proactively calls client on-site teams to gather sentiment, build relationships, provide product support, troubleshoot issues, and escalate when needed. Serves as a trusted partner between Customer Success and Product Solutions, spotting trends from conversations.
Owns portfolio of high-impact B2B SaaS accounts focused on onboarding, adoption, retention, expansion, and advocacy. Builds technical/business relationships, creates success plans, leverages AI/data for risk mitigation, and drives internal CS improvements. Requires 2+ years CSM experience with databases.
Client Success Manager supports real estate clients through onboarding, drives platform adoption, builds trusted relationships, and ensures maximum value via proactive communication and cross-functional collaboration. Requires 1+ years client-facing experience and digital marketing basics.
Manages enterprise accounts for a developer docs platform, driving adoption, retention, and expansion through strategic relationships and proactive processes. Requires technical skills in web development, Git, APIs, and customer success tools.
Supports post-sales onboarding and implementation of identity verification platform for new clients. Provides technical assistance, configurations, troubleshooting, and training while collaborating cross-functionally. Requires 2-4+ years in solution consulting or support, APIs knowledge, and bachelor's degree.
Own end-to-end onboarding for new provider organizations, driving outreach, demos, training, and activation to help practices integrate Forus into their workflows.