AI platform automating IT support requests
Console builds AI agents that resolve IT requests in Slack/Teams by understanding company processes and integrating with enterprise systems. It serves IT teams at companies like Ramp and Scale AI, auto-resolving 50-80% of repetitive tasks such as password resets and access requests. This frees IT from tickets to focus on strategic work, boosting efficiency and CSAT.
Own end-to-end sales enablement at Console: build onboarding/ramp programs, sales playbooks, training, content, and tech stack for SDRs and AEs. Requires 6+ years in B2B SaaS sales enablement (ideally former quota-carrier) and comfort building from scratch in an early-stage environment.
Research Engineer building self-improving AI agent systems at Console. Develop eval/optimization loops, fine-tune specialist models, and improve agent reasoning over enterprise context using production data to drive measurable gains in quality, latency, and reliability.
Infrastructure Engineer building and operating scalable cloud and self-hosted platforms on AWS and Kubernetes. Own core systems for graph, search, and runtime while ensuring enterprise-grade reliability, security, and deployment for autonomous AI agents.
Own and architect Console's enterprise customer enablement function from the ground up, building onboarding, training, documentation, and scalable learning experiences for AI agent adoption at customers like Databricks and Figma. Requires 6+ years building enablement programs in B2B SaaS, strong instructional design skills, and high agency to translate complex AI capabilities into clear resources.
As a Deployment Strategist, you will own the success of Console's largest enterprise customers by leading complex AI deployments and driving adoption. This role involves consulting, project leadership, and customer strategy, partnering with executives to achieve measurable business impact.
Own and scale demand generation at an early-stage AI enterprise startup, building full-funnel campaigns and repeatable pipeline from the ground up while partnering closely with Sales.
Owns full-cycle recruiting for GTM roles (sales, marketing, growth, partnerships, ops) from sourcing to close. Partners with leaders to define roles, improve processes, and hire top talent at a fast-scaling AI startup. Requires 4+ years experience in GTM recruiting.
Own full-cycle recruiting for engineering and AI teams, sourcing and closing top technical talent while partnering with leaders to refine hiring processes and evaluation standards. Requires 4+ years experience hiring engineers with strong assessment skills.
Leads end-to-end product lifecycle for AI-powered enterprise operations areas, from strategy to shipping. Requires 5+ years in product management, strong technical background, and cross-functional leadership in fast-paced AI/SaaS environments.
Builds scalable cloud infrastructure on AWS/GCP, architects self-hostable platforms, and improves developer tooling for enterprise AI agent deployment. Requires 5+ years backend/platform experience with IaC tools like Terraform.
Design Engineer builds performant front-end UX, agent interfaces with streaming responses, and owns the design system using TypeScript/Node/React. Requires 4+ years experience blending design taste with strong engineering skills.
Builds AI-powered product workflows and primitives for autonomous enterprise operations, owning features from concept to production. Requires 4+ years full-stack experience with TypeScript/Node.js/React and strong product instincts.
Owns full customer lifecycle for AI agent platform: demos and POCs in pre-sales, implements integrations and drives adoption post-sales, architects workflows across IT/HR/finance systems. Requires 3+ years in technical sales/solutions with hands-on building experience.
Builds and improves AI agents and workflows for automating enterprise operations like IT, HR, and finance. Requires 4+ years software engineering with applied AI focus, full-stack skills in TypeScript/Node.js/React, and strong product sense.
Design intuitive product experiences for AI agent platform handling enterprise back-office tasks from Slack/Teams. Collaborate with founders/customers end-to-end, requiring 6+ years experience, Figma mastery, and strong UX/IA craft.