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Own end-to-end onboarding for new provider organizations, driving outreach, demos, training, and activation to help practices integrate Forus into their workflows.
Guides enterprise customers through onboarding, adoption, and expansion of AI search platform. Monitors usage, drives renewals/upsells, and influences product roadmap while engaging technical and executive stakeholders. Requires 5+ years in technical customer success.
Leads full-cycle enterprise implementations for AI document platform in life sciences, managing customer onboarding, configurations, and adoption while collaborating cross-functionally. Requires 4+ years client-facing experience in regulated industries like biotech.
Onboards and manages high-impact health/wellness merchant partners on HSA/FSA payment platform, drives revenue through co-marketing campaigns and data optimization, provides white-glove service for long-term growth.
Handles high-volume support tickets with speed, efficiency, and empathy, ensuring queue flow and clear escalations. Requires 1-2 years customer-facing experience; bonus for ticketing systems like Zendesk.
Support Engineer troubleshoots API integrations, debugs customer onboarding tools and AI issues, manages feature flags, and automates workflows for property management platform. Requires basic Python/JavaScript coding, database familiarity, and strong API debugging skills.
Owns post-sale lifecycle for enterprise clients in B2B SaaS, driving adoption, retention, expansion via strategic plans, QBRs, and executive relationships. Requires 7+ years enterprise account management experience and CRM expertise.
Manages Corporate and Enterprise customer accounts, driving platform adoption, business value, renewals, and expansion. The role combines strategic customer advising, implementation oversight, commercial ownership, and cross-functional collaboration in a hybrid Paris setting.
Onboards new customers to Juicebox recruiting platform, builds renewal processes, resolves issues, expands accounts, and provides product feedback. Requires deep recruiting knowledge, organization, product mindset, and onsite presence in San Francisco.
Leads strategic relationships with high-value housing clients, guiding AI implementation, driving adoption, and optimizing workflows for business transformation. Requires 5+ years in real estate asset management or tech consulting, with strong analytical and executive skills.
Provides technical support for proprietary healthcare software, troubleshooting issues in on-prem/hosted environments, handling customer tickets, and assisting with installs/upgrades. Requires 1-2 years IT experience with SQL/PowerShell, Windows servers, and strong problem-solving skills; bachelor's degree preferred.
Owns portfolio of finance/accounting customers in B2B SaaS platform, driving adoption, retention, renewals, and expansion. Partners cross-functionally to ensure value realization and growth; requires 3+ years CS experience and finance software knowledge.
Staff technical specialist supporting developers who deploy and operate Temporal in cloud-native environments. The role requires 9+ years of development experience, distributed-systems troubleshooting, Kubernetes expertise, observability, infrastructure automation, and strong customer communication.
Own post-sale success, growth, and impact for strategic biopharma accounts. Drive client onboarding, retention, and expansion while collaborating with product, engineering, and data teams.
Provides frontline IT support, troubleshoots hardware/software/network issues, manages vendors and equipment, and improves IT processes in a collaborative environment. Requires strong macOS expertise, device management tools, and enterprise collaboration software proficiency.
Owns strategic relationships with housing customers, drives product adoption, provides technical support, manages onboardings, and prevents churn by optimizing usage and gathering feedback for product teams. Requires 2+ years technical B2B SaaS experience managing $2.5M+ ARR book.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.
Provides developer-focused technical support by triaging cases, answering implementation and optimization questions, monitoring GitHub feedback, and reproducing issues. Requires 3+ years of technical customer support experience, strong SQL/PostgreSQL skills, Linux command-line proficiency, and excellent English communication.
Senior Technical Account Manager manages client relationships as a trusted technical advisor for fraud and risk teams, overseeing data integration, resolving technical issues, architecting ML solutions, and driving platform adoption and success.
Technical Account Manager owns customer relationships, drives platform adoption through technical guidance, advanced feature deep-dives, and troubleshooting. Requires 3-5 years in customer-facing technical roles and familiarity with APIs, webhooks, and SaaS integrations.
Customer-facing role owning post-sale success for AI agent deployments in accounting firms. Leads engagements, translates business needs into agent workflows, and feeds product insights to engineering. Requires 4+ years in enterprise SaaS customer success/implementation.
Owns end-to-end customer success for AI platform, including onboarding, playbooks, metrics, adoption tracking, and product advocacy. Collaborates with customers and engineering to drive retention and roadmap input in fast-paced startup.
Technical Support Engineer builds internal tools and Laravel-based systems to enhance customer support efficiency, troubleshoots complex issues, and collaborates across teams. Requires PHP/Laravel experience, critical thinking, and strong communication skills.
Leads implementation and onboarding of Ramp's platform for enterprise customers, acting as strategic consultant to drive product utilization and revenue. Requires 7+ years in customer success or sales, enterprise project management, and AI fluency.
Provides technical support to developers using Supabase, triaging cases, reproducing issues, and collaborating with engineering and business teams. Requires 3+ years of developer support experience, strong SQL/PostgreSQL skills, Linux command-line proficiency, and English fluency.
Support Engineers provide timely developer support, triage cases, monitor feedback channels like GitHub, and reproduce issues for the Supabase Postgres platform. Requires 3+ years developer support experience, SQL proficiency, Linux skills, and strong English communication.
Leads customer success for midmarket clients using Complete's compensation platform, onboarding users, driving engagement, optimizing retention strategies, and identifying expansion opportunities. Requires 3+ years tech experience and strong relationship-building skills.
Owns customer portfolio for AI logistics platform, driving adoption, expansion, and value realization through relationship management, AI configuration, and cross-functional collaboration. Requires 2+ years customer-facing experience and AI enthusiasm.
Embed with customer success teams to triage support, unblock workflows on Palantir platforms, and build tooling for scalable enablement. Requires strong problem-solving, communication, and proficiency in languages like Python, SQL, or Java.
Customer Success Manager owns day-to-day relationships with clients, onboards new customers, monitors health to drive retention and expansion, and collaborates with sales/marketing. Requires 3+ years in customer success or account management with strong communication skills.
Customer Success Associate responsible for managing end-to-end customer onboarding, driving efficient market entry for demand response programs, maintaining relationships, and providing ongoing account support to commercial and industrial customers while partnering cross-functionally with Sales, Operations, and Energy Markets teams.
Leads daily operations at a VR entertainment venue, delivering guest experiences, maintaining technology and equipment, and coaching shift teams. Requires at least one year of retail or hospitality leadership experience, weekend availability, and the ability to lift up to 40 pounds.
Engage with open source community on forums and social channels to help Metabase users with data analytics issues. Requires 3-5 years technical experience in code, systems admin, SQL/databases, or infrastructure, plus strong communication skills.
The Developer Success Engineer owns the post-sale technical relationship with Finch customers, guiding them from API integration to ongoing optimization of employment data flows. This role drives increased usage, advises on integration strategy, and conducts architectural assessments to reduce friction and drive product adoption.
Manages client lifecycle from sales to renewal for high-tier real estate marketing clients, guiding website builds, implementing digital strategies, and driving retention/revenue growth. Requires 2+ years client/account management and marketing platform experience.
The Technical Escalation Engineer bridges Customer Support and Engineering to investigate technical issues, monitor production, and improve incident-management practices. The role requires 5+ years in L3 support, incident management, or technical leadership, plus the ability to understand code and technical concepts.
Provides technical support for an API-driven product by triaging tickets, managing escalations, improving self-service resources, and partnering with product and engineering teams. Requires 4+ years of technical support experience, Zendesk administration expertise, strong communication, and analytical problem-solving skills.
Retail Associate at Sandbox VR greeting and guiding guests through immersive VR experiences, maintaining equipment and store standards, and proactively upselling offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.
Technical Success Engineer helps customers optimize Metabase implementations, troubleshoots issues, and guides data querying with SQL/databases. Requires 3+ years experience, strong SQL, and expertise in web apps, infra, or DB management.
Provides real-time support to real estate clients via chat, phone, and email, resolves issues, identifies upsell opportunities, and triages technical problems. Requires 2-5 years customer service experience, empathy, and basic web knowledge; hybrid after training in Scottsdale, AZ.