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Sandbox VRSandbox VRIndianapolis, IN

Retail Associate

Retail Associate at Sandbox VR greeting and guiding guests through immersive VR experiences, maintaining equipment and store standards, and proactively upselling offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.

31k – 31k
On-site1+ YOECustomer Support

About the role

Responsibilities

  • Greet guests with energy and invite them into an exciting, welcoming environment
  • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
  • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
  • Master proprietary tech and keep gear calibrated
  • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
  • Communicate with management and tech support when issues arise, clearly and quickly
  • Maintain a spotless, high-energy store that meets Sandbox VR standards
  • Sanitize gear thoroughly and display materials/gift cards to brand expectations
  • Prepare iPads, body trackers, and gear before and after every session

Requirements

  • Egoless & Coachable: take feedback well and pitch in wherever needed
  • Adaptable & Proactive: resourceful, self-driven, and good with change
  • Team-Focused: stay positive and celebrate group wins
  • Reliable: on time, in uniform, and ready to shine
  • Physically Able: on your feet, some lifting (up to 40 lb.), occasional stairs
  • Weekend Availability: required
  • 1+ year in retail/hospitality

Benefits

  • Paid sick time + 401(k) match
  • Commuter benefits (transit + parking)
  • Referral bonuses + employee discounts
  • Free VR sessions

Skills

Customer ServiceTroubleshootingRetail OperationsSanitization ProtocolsVr Technology
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