Wispr FlowSan Francisco, CAHandles high-volume support tickets with speed, efficiency, and empathy, ensuring queue flow and clear escalations. Requires 1-2 years customer-facing experience; bonus for ticketing systems like Zendesk.
Serve as frontline technical support for clinicians using Ambience's AI-powered clinical documentation platform. Diagnose and resolve complex issues with the platform and EHR integrations, build knowledge resources, and escalate trends to product and engineering teams. 1+ years technical/customer support experience required; healthcare or SaaS background preferred.
Entry-level IT support role providing application and desktop support for healthcare software in on-prem and hosted environments. Requires 1-2 years IT experience, SQL, Windows Server, and strong customer service skills.
Provides technical support for proprietary healthcare software, troubleshooting issues in on-prem/hosted environments, handling customer tickets, and assisting with installs/upgrades. Requires 1-2 years IT experience with SQL/PowerShell, Windows servers, and strong problem-solving skills; bachelor's degree preferred.
Support Specialist responsible for handling high-volume customer inquiries via phone, email, and chat; troubleshooting issues, documenting interactions, and collaborating with internal teams to ensure customer satisfaction at Order.co.
Provide day-to-day technical support and incident management for ZoomInfo customers, focusing on platform integrations with CRMs and other tools. Triage escalations, document best practices, gather customer feedback, and identify renewal risks while delivering exceptional service.