DataVisorMountain View, CASenior Technical Account Manager manages client relationships as a trusted technical advisor for fraud and risk teams, overseeing data integration, resolving technical issues, architecting ML solutions, and driving platform adoption and success.
Lead post-sale customer success for AI healthcare agents, owning end-to-end implementations, change management, adoption, ROI demonstration, retention, and expansion for health systems and specialty groups. Requires 5+ years healthcare experience and 4+ years leading SaaS/IT implementations.
The Senior Manager, Training will lead and scale customer training programs for Skydio's autonomous drone hardware and software across public safety, commercial, and national security markets. This role requires expertise in UAS, regulatory standards, and developing mission-oriented instruction for enterprise customers.
Owns full lifecycle of AI initiatives for customer support and operations, from ideation to launch, focusing on improving automation rate, AHT, agent productivity, and satisfaction. Requires 7-10+ years in CX ops or technical program management with hands-on AI tool experience.
Senior Customer Success Manager responsible for managing, expanding, and renewing a portfolio of mid-to-enterprise clients in ad measurement. Requires 8+ years customer-facing experience (5+ in commercial roles), Brand Lift expertise, and proven success growing Fortune 2000 accounts.
Owns post-sale lifecycle for enterprise clients in B2B SaaS, driving adoption, retention, expansion via strategic plans, QBRs, and executive relationships. Requires 7+ years enterprise account management experience and CRM expertise.