BasisNew York, NYCustomer-facing role owning post-sale success for AI agent deployments in accounting firms. Leads engagements, translates business needs into agent workflows, and feeds product insights to engineering. Requires 4+ years in enterprise SaaS customer success/implementation.
Own customer onboarding, activation, training, and expansion for GovSignals' AI government contracting platform. Configure workflows, drive measurable ROI for contractors or agencies, and relay feedback to product/roadmap. Requires 3+ years in CS/PS/Implementation at B2B SaaS plus government contracting knowledge.
Own a high-volume portfolio of mid-market customers at Sigma Computing, using data-driven signals, automation, and self-service resources to drive adoption of AI-powered analytics workflows, mitigate churn, and identify expansion opportunities. Requires 4+ years SaaS customer success experience managing large books of business.
Technical Account Managers serve as post-sales technical experts and strategic partners for enterprise customers. They map business processes to the Risk Cloud platform, drive adoption, identify expansion opportunities, and act as trusted GRC advisors while independently handling configurations and AI optimization.
Serve as a trusted technical advisor for strategic Federal customers, driving adoption and optimization of Okta’s Workforce and Customer Identity solutions. Requires 4+ years in IT/cloud, 2+ years in IAM or TAM roles, and experience with Public Sector customers.
Technical Account Manager responsible for driving customer adoption, value realization, and success with Wiz's cloud security platform. Provide technical guidance, manage a book of enterprise customers, advocate for their needs internally, and support renewals/expansion.