Second Nature
Resident experience platform for property managers
Second Nature builds a resident experience platform combining onboarding and benefits packages like insurance, rewards, and maintenance services. It serves property managers to deliver personalized renting experiences, improving retention and operations. This creates triple-win outcomes for residents, managers, and investors in the rental market.
Director, GTM Enablement
Lead a four-person GTM enablement team reporting to the CRO, owning strategy and execution across Sales, Implementation, CSM, and Client-Facing domains with direct accountability to revenue outcomes.
Product Marketing Manager
Lead go-to-market strategy, messaging, and positioning for Resident Benefits Package products. Own competitive intelligence, launch execution, and partner enablement to drive measurable revenue impact.
Manager, Technical Implementations
Lead and coach a team of Technical Implementation Managers responsible for customer onboarding, technical configuration, and activation. Drive operational excellence, standardize workflows, and partner cross-functionally to deliver scalable, high-quality customer experiences in a fast-paced SaaS environment.
Head of Onboarding (Director or VP level, depending on experience)
Lead and scale customer onboarding for a SaaS Resident Experience Platform. Build scalable implementation programs, reduce time-to-value, and drive activation rates while managing a team and collaborating cross-functionally.
RevOps Analyst
Supports GTM strategy through data-driven insights, automating reports/dashboards on pipeline, conversions, and retention. Optimizes RevOps processes, ensures CRM data integrity, and advises Sales/Marketing/CS teams. Requires 1-3 YOE in RevOps/BI and proficiency in visualization tools.
Senior Manager, Insurance Program
Leads the end-to-end insurance program operations, managing a team of specialists, overseeing claims processes, vendor relationships, and compliance while driving process improvements and customer experience in a remote environment. Requires 5+ years in insurance operations and 3+ years people management.
Director of Launch Management
Owns the launch framework, maintains the Launch Calendar as single source of truth, facilitates tiering meetings, tracks cross-functional readiness, and drives retrospectives to ensure smooth product launches without direct authority.
Technical Implementation Manager
Own client implementations end-to-end: lead discovery, architect solutions, configure systems, deliver training, and ensure technical handoff from Sales to CS. Requires 2+ years in solutions or technical implementation roles with strong API and integration experience.
Staff Software Engineer, Engineering AI Team
Staff engineer builds AI-driven platform infrastructure for SDLC transformation, owns end-to-end experiments using AI agents like Claude, and ensures high-velocity code delivery with strong abstractions and real-world grounding. Requires staff-level architecture experience and AI-native workflows.
Engineering Manager
Leads and grows a team of 5-10 engineers while remaining hands-on with coding, architecture, and code reviews using TypeScript, React, NestJS, and cloud technologies. Drives technical vision, mentors talent, and collaborates cross-functionally in a remote PropTech environment.
Sales Development Representative
Identifies and qualifies potential property manager clients through outbound cold calls, emails, and social networking. Schedules demos, maintains sales pipelines using Salesforce and Salesloft, and collaborates with sales/marketing teams to hit quarterly goals. Requires 1+ years B2B sales experience.
Staff Software Engineer
Leads design, architecture, and development of scalable software systems using TypeScript, React, Next.js, NestJS, and PostgreSQL. Mentors engineers, conducts code reviews, and drives architectural decisions in a cloud-native environment with Kubernetes and Terraform. Requires 5+ years experience.
Product Manager, Strategic Initiatives
Owns end-to-end strategic initiatives for Group Rate Internet (GRI) product, driving discovery, definition, development, delivery, and data outcomes. Collaborates cross-functionally with engineering, operations, vendors, and stakeholders in fast-paced PropTech environment; requires 4+ years PM experience.