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Loop Returns

Returns management platform for ecommerce brands

Columbus, OHHybrid201-1000e-commerceSeries B
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About

Loop builds software for ecommerce brands to manage returns, exchanges, order tracking, and fraud prevention. It serves thousands of merchants like Shopify stores, helping retain revenue by turning refunds into exchanges and optimizing post-purchase operations. This reduces costs and improves customer loyalty in high-return retail environments.

Tech stack
SEOPHPServerlessDynamoDBAWSGongLushaVueClaudeClaySalesforceHex
Perks & benefits
EquityHealth insuranceUnlimited PTOPaid parental leaveWellness benefitHome workstationInternet reimbursement
Browse by role
Fullstack Engineering 1
Product Design 1
Revenue Operations 1
Open roles · 3
Loop Returns

Software Engineer

Full-stack Software Engineer building and maintaining web apps, APIs, and backend services. Must have 2-4+ years experience, use AI agents as default workflow, and demonstrate ownership of production outcomes.

125k – 165kColumbus, OH +4Fullstack EngineeringHybrid2+ YOEPHPAWS
Loop Returns

Head of Revenue Operations

Lead and scale Revenue Operations for a B2B SaaS company, owning GTM analytics, systems, enablement, and team leadership while partnering with Finance and GTM leadership.

180k – 275kUnited StatesRevenue OperationsRemote12+ YOEHexGong
Loop Returns

Director, Design

Leads design team in evolving AI-first products for autonomous operational intelligence in e-commerce, establishing design systems, visual identity, and AI interaction patterns while ensuring merchant trust and explainability. Requires 7+ years UX/product design and 5+ years leadership experience.

180k – 250kColumbus, OH +4Product DesignRemote7+ YOEFigmaSketch