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Loop Returns

Loop Returns

Columbus, OH

Returns management platform for ecommerce brands

About

Loop builds software for ecommerce brands to manage returns, exchanges, order tracking, and fraud prevention. It serves thousands of merchants like Shopify stores, helping retain revenue by turning refunds into exchanges and optimizing post-purchase operations. This reduces costs and improves customer loyalty in high-return retail environments.

Tech stack

PHP, AWS, Kubernetes, Vue, MySQL, DynamoDB

Perks & benefits

Equity, Health insurance, Unlimited PTO, Parental leave, Wellness stipend, Home office stipend

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Open jobs

8
Loop Returns

Loop Returns

United States

Merchant Success Manager, Mid-Market
$75k+/yrRemote3+ YOECustomer Success

Own a mid-market merchant portfolio for a B2B SaaS business, driving retention, renewals, expansion, and product adoption through consultative account management. The role requires 3+ years of customer success or account management experience, strong data-driven prioritization, and cross-functional collaboration.

Loop Returns

Loop Returns

London, United Kingdom

Partner Manager
No salary listedRemote3+ YOEPartnerships

Own Loop’s EMEA logistics partner strategy, growing relationships, partner-sourced pipeline, and regional revenue. The role requires UK D2C logistics expertise, an established partner network, at least three years of channel or logistics sales experience, and regular travel.

Loop Returns

Loop Returns

United States

Merchant Success Manager, Enterprise
$100k+/yrRemote3+ YOECustomer Success

Own strategic relationships with enterprise B2B SaaS merchants, driving retention, renewals, expansion, product adoption, and measurable business outcomes. The role requires 3+ years of enterprise customer success or account management experience, strong commercial and data skills, and cross-functional leadership.

Loop Returns

Loop Returns

United States

Engineering Manager, Shipping & Logistics
$150k+/yrRemote5+ YOEEngineering Management

Leads a cross-functional engineering team responsible for shipping and logistics systems, including carrier integrations, rate shopping, and label generation. Requires at least three years of engineering management experience, recent software engineering experience, and strong technical, Agile, and AI-agent expertise.

Loop Returns

Loop Returns

Sydney, Australia

Merchant Success Manager, Enterprise
No salary listedRemoteCustomer Success

Own enterprise merchant relationships in APAC, driving retention, renewals, expansion, product adoption, and executive engagement. The role requires several years of enterprise customer success or account management experience in complex B2B SaaS, ideally within ecommerce or commerce technology.

Loop Returns

Loop Returns

Columbus, OH
Senior Software Engineer
$155k+/yrHybrid5+ YOEFullstack Engineering

Senior engineer building full-stack features with AI-first workflows. Owns architecture, leads initiatives, mentors juniors, and drives production outcomes.

Loop Returns

Loop Returns

Columbus, OH
Software Engineer
$125k+/yrHybrid2+ YOEFullstack Engineering

Full-stack Software Engineer building and maintaining web apps, APIs, and backend services. Must have 2-4+ years experience, use AI agents as default workflow, and demonstrate ownership of production outcomes.

Loop Returns

Loop Returns

United States

Head of Revenue Operations
$180k+/yrRemote12+ YOERevenue Operations

Lead and scale Revenue Operations for a B2B SaaS company, owning GTM analytics, systems, enablement, and team leadership while partnering with Finance and GTM leadership.