Head of Revenue Operations

What You’ll Do: Own GTM Analytics, Reporting, and Business Insights

• Lead Loop’s GTM analytics and reporting strategy, providing clear visibility into performance, risk, and opportunity across the funnel.
• Own forecasting, capacity planning, pipeline health, and performance management, partnering closely with Finance on planning and unit economics.
• Build and maintain executive-level dashboards and models that inform proactive decision-making and serve as the single source of truth for GTM metrics.

What You’ll Do: Scale Systems and Revenue Technology

• Own and optimize Loop’s GTM tech stack, including Salesforce and adjacent tools such as Gong, Replit, Lovable, Hex, Looker, Notion, and various AI Tools (Claude).
• Evaluate, implement, and integrate new systems and AI-driven solutions to improve efficiency, insight, and execution.
• Ensure strong adoption, clean data architecture, and scalable infrastructure across GTM teams.

What You’ll Do: Drive Enablement and Operational Consistency

• Develop the processes, documentation, and training needed to support consistent execution across Sales, Marketing, and Merchant Success.
• Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales.
• Define, monitor, and improve SLAs across the merchant journey, from pre-sale through post-sale.

What You’ll Do: Lead and Elevate Revenue Operations as a Strategic Function

• Lead and develop Loop’s Revenue Operations team, setting clear expectations around ownership, accountability, and impact.
• Establish RevOps as a strategic partner to GTM leadership through strong prioritization, execution, and operational discipline.
• Create and maintain a clear RevOps roadmap that aligns cross-functional priorities and provides visibility into tradeoffs and progress.

Your Experience

• 12 to 15 years of experience in Revenue Operations, Sales Operations, or GTM Operations.
• Director-level leadership experience with direct people management responsibility.
• Proven experience scaling a B2B SaaS business through the $50M to $100M+ ARR range.
• Deep expertise in analytics, reporting, and modeling, including forecasting, capacity planning, pipeline analysis, and unit economics.
• Strong data visualization skills and experience with modern analytics tools.
• Proven experience owning and optimizing CRM and GTM systems, with Salesforce experience strongly preferred.
• Comfort working with technical tools and platforms, and a clear interest in applying AI to improve how teams operate.
• Track record of close partnership with Finance and GTM leadership.
• High ownership mindset with disciplined prioritization and clear decision-making across competing demands.
• Experience operating in fast-moving, resource-conscious environments.
• Strong executive communication skills and the ability to influence senior stakeholders.