Latest Customer Success jobs at Loop Returns
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Own a mid-market merchant portfolio for a B2B SaaS business, driving retention, renewals, expansion, and product adoption through consultative account management. The role requires 3+ years of customer success or account management experience, strong data-driven prioritization, and cross-functional collaboration.
Own strategic relationships with enterprise B2B SaaS merchants, driving retention, renewals, expansion, product adoption, and measurable business outcomes. The role requires 3+ years of enterprise customer success or account management experience, strong commercial and data skills, and cross-functional leadership.
Own enterprise merchant relationships in APAC, driving retention, renewals, expansion, product adoption, and executive engagement. The role requires several years of enterprise customer success or account management experience in complex B2B SaaS, ideally within ecommerce or commerce technology.