Engage with open source community on forums and social channels to help Metabase users with data analytics issues. Requires 3-5 years technical experience in code, systems admin, SQL/databases, or infrastructure, plus strong communication skills.
Salary not listed
Remote3+ YOESupport Engineering
About the role
Responsibilities
Answer user questions on Discourse forum, Twitter, LinkedIn, Reddit, and data Slack communities.
Build relationships with Metabase users of open source and paid products.
Correspond with users to understand their goals.
Collaborate with writing team and participate in content brainstorming sessions.
Represent Metabase in webinars or in-person events.
Requirements
Enjoy helping people and solving problems.
Strong technical background with 3-5 years writing production code or administering systems.
Experience with data visualization or data analytics tools (bonus: Metabase).
Excellent written communication.
Expertise (at least one)
Running Metabase on various operating systems for multiple years.
Strong background in networking and web applications.
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