Provides multilingual travel support by managing air, rail, hotel, and other bookings while resolving urgent traveler issues across chat, phone, and email. Requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and French.

Leads strategic customer success, AI adoption, and implementation for French public sector accounts, building executive relationships and driving renewals, growth, and value realization. Requires 8+ years of relevant experience, French government expertise, fluent French, and active Confidentiel-Défense clearance.

Own strategic UAE enterprise customer relationships, leading secure AI adoption, implementation, executive engagement, renewals, and account growth. The role requires 8+ years of enterprise customer success or related experience, direct UAE enterprise experience, AI or cloud implementation expertise, and fluency in Arabic and English.

Leads business-value continuity and executive alignment across complex enterprise onboarding engagements, from sales transition through go-live and handoff to Customer Success. Requires 10+ years in enterprise customer-facing B2B technology work and substantial ownership of onboarding, deployment, or transformation outcomes.

Provides high-quality, multi-brand customer support by email and phone, documents feedback, reports product issues, and represents the customer internally. The role requires strong prioritization, attention to detail, and preferably two years of software support, fintech, or financial services experience.

Manages strategic enterprise customer relationships, drives product adoption and measurable value, and leads onboarding, QBRs, and cross-functional delivery. Requires at least three years in Customer Success or Account Management, enterprise B2B technology or SaaS experience, and strong executive communication skills.

Own strategic enterprise customer relationships and drive adoption, retention, and expansion for a cloud analytics and business intelligence platform. The role requires 7+ years in customer success, account management, or consultative SaaS roles, plus strong analytics expertise and enterprise stakeholder management.

Provides end-to-end customer support for Rippling’s time, attendance, and scheduling products through email, chat, and video. The role requires SaaS troubleshooting experience, strong communication and prioritization skills, a bachelor’s degree, and residence in a Pacific or Mountain timezone state.

Investigates escalated and regulated customer complaints, determines remediation, and identifies trends that improve customer outcomes and reduce regulatory risk. Requires financial-services complaint investigation experience and knowledge of consumer protection regulations.

Manages strategic enterprise customer relationships for a cloud analytics platform, driving adoption, advocacy, expansion, and net dollar retention. Requires 7+ years in customer success, account management, or consultative SaaS, analytics, or business intelligence roles, plus strong analytical and communication skills.

Own strategic customer relationships and growth for high-value analytics and business intelligence accounts, improving adoption and net dollar retention through success planning, data-driven guidance, and account expansion. Requires 4+ years in customer success, account management, or consulting and strong analytics expertise.

Provides bilingual Spanish- and English-language technical support by troubleshooting customer issues, investigating bugs, analyzing root causes, and collaborating with engineering. Requires 2–3 years of relevant experience, strong communication skills, and familiarity with SaaS development processes.

Manages strategic clients throughout the post-sales lifecycle, driving platform adoption, retention, renewals, and client value. Requires 8+ years of client-facing experience or 5 years plus an MBA, strong cross-functional leadership, and excellent communication and problem-solving skills.

The Founding Customer Success Manager will own onboarding, adoption, renewals, and expansion while helping creative teams integrate Krea into their workflows. The role requires customer success or account management experience, commercial judgment, strong communication, and comfort in an early-stage environment.

Guides enterprise customers through technical onboarding, integrations, adoption, expansion, and renewal for a SaaS security platform. Requires at least four years of customer-facing technical experience, strong stakeholder communication, and knowledge of identity, access management, and security standards.

Provides technical customer support for Rippling’s identity management products, troubleshooting SSO, provisioning, API, and authentication issues. Requires a bachelor’s degree, 1–4 years of technical support experience, and familiarity with identity providers, logs, permissions, and integration workflows.

Strategic Customer Success Manager advising G2000 accounts on MongoDB roadmaps, technical architectures, consumption growth, and long-term business value. The role requires extensive technical customer-facing experience, strategic account ownership, revenue accountability, and the ability to influence C-suite stakeholders.

Provides advanced, on-site IT support across macOS and Windows environments, administers SaaS and endpoint platforms, troubleshoots networks and devices, and improves support processes. Requires 4+ years of corporate IT experience, strong platform administration skills, and basic scripting knowledge.

Provides Tier 1 technical support by resolving configuration and networking issues, managing a high-volume ticket queue, and communicating clearly with users. The role requires foundational networking knowledge, cross-platform troubleshooting skills, and strong written communication.

Provides customer onboarding support for Fast Track packages, resolving A2P compliance and product issues while managing SLAs, account caseloads, and customer communications. Requires 2+ years of A2P product experience, client-facing experience, and strong prioritization and communication skills.

Manages phone-number porting and hosted-services operations for customers in Colombia, maintaining accurate workflows, documentation, and compliance while improving processes. Requires two years of relevant customer or operations experience, bilingual Spanish and English proficiency, data-analysis skills, and strong attention to detail.

Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.

Owns a high-volume B2B support queue for key accounts, resolving record, billing, and workflow questions while meeting strict SLAs. The role requires 3–5 years of support experience, strong written communication, careful documentation, and accurate escalation of technical issues.

Leads a Mumbai-based remote team of Business Travel Consultants, overseeing performance, customer relationships, escalations, hiring, and service improvements. Requires five or more years of travel-industry and managerial contact-center experience, plus GDS expertise and strong communication skills.

The HRIS Analyst will own day-to-day UKG Pro support, reporting, dashboards, and configuration across core HR, timekeeping, accruals, and scheduling. The role requires 3–5 years of UKG Pro experience, strong reporting and ticket-management skills, data integrity focus, and fluent English communication.

Provides technical support for workflow automation, integrations, and performance issues across tickets, chat, and community forums. Requires 5+ years in technical support or customer-facing engineering, plus networking, JavaScript, Node.js, and Docker expertise.

Provides multi-channel technical support for Datadog customers, reproduces issues across integrations, and delivers product demos. The role requires 2+ years of SaaS support experience, troubleshooting or programming skills, basic Linux knowledge, and fluency in English and Japanese.

Provides multichannel technical support, troubleshooting, training, and product demonstrations for Datadog customers. The role requires at least two years of SaaS technical support experience, programming and Linux knowledge, strong communication skills, and business-level Japanese.

The Customer Success Engineer will deploy and scale AI voice agents for enterprise customers, building integrations, debugging production systems, and translating customer needs into product improvements. Requires a technical bachelor's degree, 2–8 years of experience, customer-facing technical communication, and API troubleshooting skills.

Leads value realization across the customer lifecycle, building financial business cases, automations, and executive-level narratives that drive adoption, retention, and expansion. Requires 5+ years of relevant SaaS experience, a bachelor's degree, strong financial modeling expertise, and coding or scripting experience.

Manages a high-volume portfolio of emerging SMB accounts, advising clients on MSK program adoption, reporting, escalations, expansion, and renewals. The role requires 2+ years of scaled account management experience, strong analytical and relationship-building skills, and a bachelor’s degree.

Leads strategic Life Sciences customer relationships and end-to-end value realization for Celonis transformation programs. The role requires 15+ years of relevant experience, executive communication, large-scale transformation leadership, SaaS and solution design expertise, and a consultative approach.

Leads the government technical success organization across pre-sales, implementation, production deployment, adoption, and mission outcomes. The role requires 10+ years serving public-sector customers, executive-level communication, deep AI and enterprise-platform expertise, and experience leading multidisciplinary technical teams.

Provides client-facing technical support for Nerdio’s Microsoft cloud and end-user computing platform, including Azure Virtual Desktop, Windows 365, and Intune. The role requires at least two years of technical support or cloud infrastructure experience, strong troubleshooting skills, and clear communication with IT professionals.

Provides advanced technical support for enterprise MongoDB customers, troubleshooting database, application, infrastructure, networking, and storage issues. The role requires systems engineering expertise, coding or scripting ability, and US citizenship for FedRAMP access.

Handles complex customer issues across Ramp’s payments, cards, travel, and accounting products while coordinating cross-functional resolutions. The role requires strong systems thinking, clear communication, AI-tool proficiency, and the ability to improve support processes and automations.

Manages an enterprise customer portfolio focused on adoption, satisfaction, expansion, and renewals. Requires at least three years of customer-facing experience, including two years owning CSM renewals, plus bilingual Spanish and English fluency.

Drives revenue and customer success through real-time chat, guiding customers from inbound inquiry to conversion while identifying upsell opportunities. The role requires 1–2 years of customer-facing experience, strong written communication, and comfort using technology, AI, and automation.

Owns identity, device management, collaboration systems, automation, and enterprise AI tooling for a hybrid IT environment. Requires 5+ years of IT systems experience, hands-on Okta and macOS MDM administration, Python and Bash scripting, Atlassian expertise, and a bachelor's degree.

The ISV Success Manager nurtures software vendor relationships and guides partners through technical integration with Okta and Auth0. The role requires experience in technical partner or customer-facing functions, strong identity and security knowledge, and the ability to influence product, engineering, and business stakeholders.

Own customer technical issues end-to-end by diagnosing production systems, configuration, integrations, and data flows. The role requires 3–6+ years of technical support or implementation experience, strong debugging skills, and a full-time in-office presence in New York City.

Builds and optimizes digital customer journeys and campaigns that drive onboarding, activation, adoption, retention, and expansion. The role requires SaaS experience, strong customer-facing communication, data analysis, experimentation, and cross-functional collaboration.

Provides hands-on technical support for enterprise customers using SDK and cloud products, reproducing bugs, debugging incidents, and coordinating escalations with engineering and product teams. Requires 3–5+ years of technical support or software engineering experience, strong troubleshooting skills, and a bachelor's degree or equivalent experience.

Manages relationships with dental practice customers, drives product adoption and value realization, troubleshoots issues, and supports renewals and account growth. Requires 2–3 years of customer success or solutions consulting experience plus dental practice experience and radiography knowledge.

Builds and scales enablement programs, onboarding, product training, and AI-native workflows for Customer Success and Implementation teams. The role requires 6+ years of experience, including enablement experience and accounting-industry expertise.

Supports customers with travel-product issues across phone, chat, email, and video channels, while documenting product knowledge and partnering with Product and Engineering on improvements. Requires 3+ years in a travel-related customer-facing role; GDS and TMC/BT consulting experience are preferred.

Provides out-of-hours business travel support for customers in Portugal, handling air, rail, hotel, and car bookings through customer service channels. Requires 5+ years of travel consulting experience, 3+ years with a GDS, fluent English, and comfort with rotating shifts.

The Customer Success Advisor drives customer onboarding, product adoption, renewals, and expansion for enterprise cybersecurity accounts. The role requires at least five years of customer-facing experience, executive communication skills, and bilingual Mandarin Chinese and English proficiency.

Builds and manages Juicebox’s internal IT foundation, including identity and access management, provisioning, device management, compliance support, and employee troubleshooting. The role requires at least two years of IT or systems administration experience and hands-on Okta or similar platform expertise.

Leads a team of Technical Account Managers responsible for strategic-account health, customer adoption, escalations, and retention. The role requires significant SaaS customer-facing experience, people-management expertise, and strong account-management and customer-success skills.