Principal Business Value Consultant

Responsibilities

• Partner with Sales, Customer Success, and Engineering teams to validate customer outcomes and drive product adoption, retention, and expansion.
• Build scenario-based business cases projecting financial ROI and strategic outcomes for new deals and account expansions.
• Develop automations, scripts, and interactive tools for value modeling, ROI tracking, and executive reporting.
• Translate technical capabilities and product usage metrics into executive-level financial narratives focused on cost savings, revenue gains, and risk reduction.
• Lead the value management lifecycle from pre-sale business case design through post-sale realization tracking.
• Quantify new product capabilities, refine value messaging, and train internal teams on value creation and realization practices.
• Report on engagement impact and its relationship to retention, adoption, and expansion pipeline.

Requirements

• 5+ years of experience in Value Realization, Value Engineering, Customer Success Management, or Business Value Consulting in high-growth technology or SaaS environments.
• Bachelor's degree required; an MBA or advanced technical/business degree is preferred.
• Proven success using post-sale outcomes to drive adoption, cross-sell, and upsell opportunities.
• Hands-on experience with basic coding, scripting, and repeatable automation.
• Expertise with business case frameworks and financial metrics including ROI, NPV, IRR, Payback, and TCO.
• Exceptional communication skills and ability to translate complex software capabilities into C-suite business impact.

Nice-to-haves

• Familiarity with AI agents.
• Experience building rapid web applications, such as Streamlit applications.

Compensation and Benefits

• On-target earnings: $200,000–$235,000 USD.
• Benefits include health, pharmacy, optical and dental care, paid time off, sick time off, short- and long-term disability coverage, life insurance, and 401(k) contribution.