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Strategic client-facing operator supporting enterprise account executives by leading cross-functional initiatives, driving client retention and growth, and improving internal processes for a fast-growing digital health company.
Manages relationships with Mid Market employer clients for Hinge Health's digital MSK care platform, driving adoption, renewals, expansion, and retention through data-driven insights and cross-functional collaboration. Requires 2+ years client-facing experience and strong communication skills.
Manages employer client relationships in digital health, driving program adoption, retention, and ROI through data insights and cross-functional collaboration. Requires 2+ years client-facing experience and data proficiency.
Coach sales teams using QA data and CX metrics to improve performance through structured 1:1 and group sessions. Design coaching frameworks, track improvement, and partner with QA and enablement teams.
Coordinate and track customer onboarding projects for a SaaS implementation team. Own requirements gathering, cross-team accountability, risk flagging, and status tracking while growing into direct customer ownership. Requires 2+ years in operations or project coordination with strong organization and communication skills.
Manages portfolio of advertisers, drives campaign success through strategy, performance reporting, and relationship building. Requires 2+ years account management experience, marketing bachelor's, and strong communication skills in a remote environment.