Client Success Manager
Manages portfolio of advertisers, drives campaign success through strategy, performance reporting, and relationship building. Requires 2+ years account management experience, marketing bachelor's, and strong communication skills in a remote environment.
About the job
Responsibilities
- Build and maintain long term client relationships through excellent customer service.
- Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
- Advise clients on campaign strategy and best practices.
- Communicate campaign performance insights with clients by generating and delivering regular reports.
- Lead client calls with strong presentation skills to showcase campaign performance and Brave's value.
- Own internal communications regarding campaign objectives, performance, status, and client needs.
Requirements
- Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
- Self-motivated and able to thrive in a results-driven environment.
- Bachelor’s degree in marketing, business administration, or relevant field.
- 2+ years of experience in account management, campaign development, or similar role (mandatory).
- Excellent communication skills.
- Ability to multitask and manage multiple client accounts simultaneously.
- Proven track record of delivering client solutions and meeting sales goals.
- Strong attention to detail.
- Excellent listening, negotiation, and presentation skills.
Compensation
Salary is $75,000 to $85,000 plus bonus.
Skills
Digital Marketing, Campaign Management, Account Management, Client Reporting, Presentation Skills, Negotiation, CRM, Google Analytics, Ad Platforms, Salesforce
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