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BraveBraveUnited States

Client Success Manager

Manages portfolio of advertisers, drives campaign success through strategy, performance reporting, and relationship building. Requires 2+ years account management experience, marketing bachelor's, and strong communication skills in a remote environment.

75k – 85k
Remote2+ YOECustomer Success

About the role

Responsibilities

  • Build and maintain long term client relationships through excellent customer service.
  • Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment.
  • Advise clients on campaign strategy and best practices.
  • Communicate campaign performance insights with clients by generating and delivering regular reports.
  • Lead client calls with strong presentation skills to showcase campaign performance and Brave's value.
  • Own internal communications regarding campaign objectives, performance, status, and client needs.

Requirements

  • Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment.
  • Self-motivated and able to thrive in a results-driven environment.
  • Bachelor’s degree in marketing, business administration, or relevant field.
  • 2+ years of experience in account management, campaign development, or similar role (mandatory).
  • Excellent communication skills.
  • Ability to multitask and manage multiple client accounts simultaneously.
  • Proven track record of delivering client solutions and meeting sales goals.
  • Strong attention to detail.
  • Excellent listening, negotiation, and presentation skills.

Compensation

Salary is $75,000 to $85,000 plus bonus.

Skills

Digital MarketingCampaign ManagementAccount ManagementClient ReportingPresentation SkillsNegotiationCRMGoogle AnalyticsAd PlatformsSalesforce
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