As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
The Audiovisual Design Engineer will be responsible for designing, implementing, and maintaining conference room AV and video conferencing infrastructure. This role involves developing global standards, managing the full AV technology lifecycle, and partnering with various teams to ensure seamless technological support.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
The Customer Success Manager will manage a portfolio of Enterprise customers, guiding them to maximize their use of Jellyfish. This role involves building strong relationships, developing success plans, providing product expertise, and collaborating cross-functionally to drive customer retention and expansion.
As an IT Support Engineer, you will provide frontline IT support and manage endpoint operations, focusing on building reliable systems for a distributed team. You will administer identity and access workflows, manage endpoint devices, and support SaaS administration.
Anthropic is seeking a Head of Programmatic Customer Success to define and lead scalable digital journeys and AI-built engagement plays for a broad customer base. This role involves designing and operating systems to drive habitual Claude adoption without 1:1 CSM relationships, building a team, and working cross-functionally.
The Senior IT Administrator will act as both an operator and engineer, building internal tools and automations using AI coding assistants while also managing security operations and providing IT support for hybrid and remote employees.
The Scaled Customer Success Manager, Startups will build and own the post-sale engine for OpenRouter’s startup ecosystem. This role focuses on creating scalable systems for customer activation, retention, and growth, working with technical founders and developer-facing products.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.
The Customer Engineer will help customers onboard, adopt, and grow on the Anyscale platform, troubleshooting and resolving technical issues. This role involves close coordination with engineering teams to debug complex issues and contribute to product improvement.
Higharc is seeking a Sr. Director of Training & Support to lead post-sale enablement, including technical support and customer education. This role involves leading distributed teams, developing programs, and partnering with Product and Engineering to enhance customer experience and drive adoption.
Sift is seeking a Senior Manager, Customer Success to lead a high-performing team of Customer Success Managers. This role focuses on driving strong execution, improving retention, adoption, customer health, and renewal readiness across key customer segments.
The Customer Experience Manager advocates for clients, drives product adoption, and ensures user satisfaction. This role involves client-facing work, both in-person and virtually, and requires collaboration with various internal teams.
The Customer Experience Manager will advocate for clients, manage post-implementation processes, and ensure product adoption and user satisfaction. This role involves significant client interaction, both in-person and virtually, and requires strong communication and problem-solving skills.
The Senior Manager, Training will lead and scale customer training programs for Skydio's autonomous drone hardware and software across public safety, commercial, and national security markets. This role requires expertise in UAS, regulatory standards, and developing mission-oriented instruction for enterprise customers.
The Manager of Customer Success and Account Management leads a team focused on client retention, product adoption, and overall customer satisfaction. This role involves setting team goals, coaching members, and coordinating cross-functional efforts to resolve client issues and identify product gaps.
As an IT Support Specialist, you will be the primary point of contact for hardware, software, and network support, ensuring employees have the necessary tools and assistance. You will also contribute to building efficient IT systems and processes.
Composio is seeking a Founding Customer Success Manager to own a book of high-value enterprise and growth accounts. This role involves building customer relationships, driving product adoption, owning NRR, and creating CS processes from scratch.
The Solutions Analyst is responsible for delivering and managing technical and integration interactions, troubleshooting complex technical issues, and advocating for customers. This role requires strong problem-solving skills and an in-depth understanding of the product.
The Customer Success Manager will drive implementation, usage, retention, and expansion for commercial industrial market customers. This role involves building scalable processes, defining technology solutions, managing projects, and advocating for enterprise customers.
The Associate Customer Success Manager supports tech-touch customers to maximize platform value, focusing on adoption, retention, and guiding them through self-service tools. This role involves fostering strong relationships and ensuring customers succeed with Reltio solutions.
The Customer Experience Manager will advocate for clients, drive product adoption, and ensure user satisfaction. This role involves collaborating with cross-functional teams, tracking user feedback, and managing client relationships.
The Technical Account Manager will guide Logistics customers in operating Altana's AI-powered platform, driving user adoption, product enablement, and value realization. This role involves managing strategic accounts, leading QBRs, and collaborating with sales and engineering teams to ensure customer success and identify expansion opportunities.
Confido is seeking its first Customer Success Director to own the post-implementation experience for CPG brands, drive net revenue retention, and build a world-class CS function. This player-coach role requires 5+ years of customer-facing experience in B2B SaaS.
As a Senior Customer Engineer, Web3, you will be a quota-carrying technologist, owning the technical relationship with customers from discovery to adoption and expansion. You will leverage AI-augmented workflows to focus on architectural design and driving business outcomes.
Mercor is seeking an IT Operations Lead to manage the reliability, security, and scalability of identity, endpoint, and IT infrastructure systems. This role focuses on transforming reactive support into strategic, automated solutions, troubleshooting complex issues, and mentoring future IT team members.
The Customer Success Manager will support clients as a day-to-day point of contact, ensuring a high-quality client experience through onboarding, education, and ongoing account support. This role involves executing workflows, delivering training, troubleshooting issues, and maintaining client records.
The IT Operations Specialist will support internal IT processes, ensuring employees are productive and equipped. This role focuses on day-to-day IT support, onboarding/offboarding, and managing IT requests and operations.
As a Manager, Broker IM, you will lead and mentor a team of Implementation Managers, resolve customer escalations, and drive customer adoption of key features. You will also collaborate with Sales, Product & Engineering, and Customer Support teams to ensure a seamless customer onboarding experience.
Trade Desk Representative providing inbound phone, chat, and email support for tastytrade's retail brokerage customers. Assist with complex option order execution, analyze positions and strategies, and help self-directed investors with platform and account questions. Requires FINRA Series 3/7/63 licenses and 2-3 years high-volume customer service experience.
Senior IT Engineer building and scaling identity, endpoint, SaaS, networking, and office IT systems across four US offices. Requires 7-9 years of progressive IT experience at a high-growth company.
As a Client Support Analyst, you will identify, respond to, and resolve issues and questions raised by Addepar’s clients, providing hands-on support and working with complex data sets. You will collaborate with Engineering, Data, Product, and Account Manager teams to ensure client satisfaction.
As a Member Success Manager, you will manage a portfolio of 400 solo entrepreneurs, acting as their trusted advisor for tax, accounting, and business operations. You will proactively engage members, identify risks and opportunities, and deliver exceptional service to ensure their financial and operational success.
The Client Relationship Manager serves as the primary relationship manager for a portfolio of servicing clients and strategic partners within the manufactured housing finance space. This role is responsible for overseeing client relationships, coordinating servicing operations, supporting servicing transfer initiatives, and driving operational excellence across assigned portfolios.
The Business System Analyst will leverage AI tools to create user stories, technical specs, and process documentation, focusing on user experience and collaborating with developers and stakeholders. This role involves translating customer needs into solution specifications and analyzing third-party integrations.
The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.
Own post-sale client relationships for a fintech SaaS platform serving private fund managers. Drive adoption, renewals, expansions, and value realization through strategic account management and executive engagement.
The Principal Post Sales Solution Consultant ensures successful onboarding and early adoption of Socure's identity verification platform. This role involves guiding implementation, providing technical assistance, fostering customer relationships, and driving customer success and retention.
The Digital Customer Programs Manager will own the Scale tier customer experience, focusing on self-serve resources, community engagement, and light-touch human interaction. This role involves account health monitoring, renewal management, office hours, community engagement, customer feedback, and support integration.
Flint is seeking its first Customer Success Manager to act as a strategic advisor to marketing teams, owning the customer relationship from sign-up through expansion. This role involves onboarding, monitoring customer health, driving new use cases, and developing case studies.
Manage 15-20 enterprise accounts at Sourcegraph, driving adoption, renewals, and expansion through strategic customer engagement and enablement. Requires technical SaaS experience and strong stakeholder management skills.
As a Customer Success Lead, you will manage strategic customer relationships, drive account growth, and act as a trusted point of contact for money movement. You will also provide product feedback to engineering and deliver strategic business reviews.
Own adoption strategy and outcomes for a small book of complex enterprise homebuilders, leading them through implementation, launch, and value realization. Drive executive alignment, change management, and cross-functional coordination to transform how customers operate.
As a Product Support Specialist, you will provide end-to-end customer support, troubleshoot technical issues, and gather customer feedback to inform product decisions. This role requires excellent communication skills and a passion for technology.
Lead technical training and customer enablement for Shield AI's Hivemind autonomy software. Develop training materials, deliver in-person instruction, and support customer engineers in building autonomy applications. Requires 7+ years experience and strong C++/Python skills.
As a Product Support Specialist, you will provide end-to-end customer support, investigate and resolve technical issues, and surface customer feedback to inform product choices. This role involves engaging with a technical customer community and contributing to technical documentation.
As a Technical Account Manager, you will be the technical bridge between customers and the product, ensuring maximum value extraction and driving expansion. This role requires an expert relationship manager with strong technical fluency and problem-solving skills.
Staff Developer Success Engineer supporting developers with cloud infrastructure, debugging distributed systems, and building observability solutions. Requires 9+ years experience with Kubernetes, Python/Java/Go, and customer-facing technical roles.
As a Customer Success Engineer, you will help customers deploy, integrate, troubleshoot, and scale Sprig. You will partner with product teams and technical stakeholders to solve complex challenges and ensure customers maximize the value of the platform.
Provide dedicated technical support for enterprise customers, troubleshooting complex issues with REST APIs, SSO/SAML/OAuth, cloud platforms, and search technologies while building customer relationships.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
The Audiovisual Design Engineer will be responsible for designing, implementing, and maintaining conference room AV and video conferencing infrastructure. This role involves developing global standards, managing the full AV technology lifecycle, and partnering with various teams to ensure seamless technological support.
As an IT Engineer, you will provide hands-on IT support for in-office and remote employees, managing identity, devices, and SaaS platforms. Responsibilities include resolving Help Desk tickets, supporting MDM fleets, and optimizing Okta and core SaaS tooling.
The Customer Success Manager will manage a portfolio of Enterprise customers, guiding them to maximize their use of Jellyfish. This role involves building strong relationships, developing success plans, providing product expertise, and collaborating cross-functionally to drive customer retention and expansion.
As an IT Support Engineer, you will provide frontline IT support and manage endpoint operations, focusing on building reliable systems for a distributed team. You will administer identity and access workflows, manage endpoint devices, and support SaaS administration.
Anthropic is seeking a Head of Programmatic Customer Success to define and lead scalable digital journeys and AI-built engagement plays for a broad customer base. This role involves designing and operating systems to drive habitual Claude adoption without 1:1 CSM relationships, building a team, and working cross-functionally.
The Senior IT Administrator will act as both an operator and engineer, building internal tools and automations using AI coding assistants while also managing security operations and providing IT support for hybrid and remote employees.
The Scaled Customer Success Manager, Startups will build and own the post-sale engine for OpenRouter’s startup ecosystem. This role focuses on creating scalable systems for customer activation, retention, and growth, working with technical founders and developer-facing products.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.
The Customer Engineer will help customers onboard, adopt, and grow on the Anyscale platform, troubleshooting and resolving technical issues. This role involves close coordination with engineering teams to debug complex issues and contribute to product improvement.
Higharc is seeking a Sr. Director of Training & Support to lead post-sale enablement, including technical support and customer education. This role involves leading distributed teams, developing programs, and partnering with Product and Engineering to enhance customer experience and drive adoption.
Sift is seeking a Senior Manager, Customer Success to lead a high-performing team of Customer Success Managers. This role focuses on driving strong execution, improving retention, adoption, customer health, and renewal readiness across key customer segments.
The Customer Experience Manager advocates for clients, drives product adoption, and ensures user satisfaction. This role involves client-facing work, both in-person and virtually, and requires collaboration with various internal teams.
The Customer Experience Manager will advocate for clients, manage post-implementation processes, and ensure product adoption and user satisfaction. This role involves significant client interaction, both in-person and virtually, and requires strong communication and problem-solving skills.
The Senior Manager, Training will lead and scale customer training programs for Skydio's autonomous drone hardware and software across public safety, commercial, and national security markets. This role requires expertise in UAS, regulatory standards, and developing mission-oriented instruction for enterprise customers.
The Manager of Customer Success and Account Management leads a team focused on client retention, product adoption, and overall customer satisfaction. This role involves setting team goals, coaching members, and coordinating cross-functional efforts to resolve client issues and identify product gaps.
As an IT Support Specialist, you will be the primary point of contact for hardware, software, and network support, ensuring employees have the necessary tools and assistance. You will also contribute to building efficient IT systems and processes.
Composio is seeking a Founding Customer Success Manager to own a book of high-value enterprise and growth accounts. This role involves building customer relationships, driving product adoption, owning NRR, and creating CS processes from scratch.
The Solutions Analyst is responsible for delivering and managing technical and integration interactions, troubleshooting complex technical issues, and advocating for customers. This role requires strong problem-solving skills and an in-depth understanding of the product.
The Customer Success Manager will drive implementation, usage, retention, and expansion for commercial industrial market customers. This role involves building scalable processes, defining technology solutions, managing projects, and advocating for enterprise customers.
The Associate Customer Success Manager supports tech-touch customers to maximize platform value, focusing on adoption, retention, and guiding them through self-service tools. This role involves fostering strong relationships and ensuring customers succeed with Reltio solutions.
The Customer Experience Manager will advocate for clients, drive product adoption, and ensure user satisfaction. This role involves collaborating with cross-functional teams, tracking user feedback, and managing client relationships.
The Technical Account Manager will guide Logistics customers in operating Altana's AI-powered platform, driving user adoption, product enablement, and value realization. This role involves managing strategic accounts, leading QBRs, and collaborating with sales and engineering teams to ensure customer success and identify expansion opportunities.
Confido is seeking its first Customer Success Director to own the post-implementation experience for CPG brands, drive net revenue retention, and build a world-class CS function. This player-coach role requires 5+ years of customer-facing experience in B2B SaaS.
As a Senior Customer Engineer, Web3, you will be a quota-carrying technologist, owning the technical relationship with customers from discovery to adoption and expansion. You will leverage AI-augmented workflows to focus on architectural design and driving business outcomes.
Mercor is seeking an IT Operations Lead to manage the reliability, security, and scalability of identity, endpoint, and IT infrastructure systems. This role focuses on transforming reactive support into strategic, automated solutions, troubleshooting complex issues, and mentoring future IT team members.
The Customer Success Manager will support clients as a day-to-day point of contact, ensuring a high-quality client experience through onboarding, education, and ongoing account support. This role involves executing workflows, delivering training, troubleshooting issues, and maintaining client records.
The IT Operations Specialist will support internal IT processes, ensuring employees are productive and equipped. This role focuses on day-to-day IT support, onboarding/offboarding, and managing IT requests and operations.
As a Manager, Broker IM, you will lead and mentor a team of Implementation Managers, resolve customer escalations, and drive customer adoption of key features. You will also collaborate with Sales, Product & Engineering, and Customer Support teams to ensure a seamless customer onboarding experience.
Trade Desk Representative providing inbound phone, chat, and email support for tastytrade's retail brokerage customers. Assist with complex option order execution, analyze positions and strategies, and help self-directed investors with platform and account questions. Requires FINRA Series 3/7/63 licenses and 2-3 years high-volume customer service experience.
Senior IT Engineer building and scaling identity, endpoint, SaaS, networking, and office IT systems across four US offices. Requires 7-9 years of progressive IT experience at a high-growth company.
As a Client Support Analyst, you will identify, respond to, and resolve issues and questions raised by Addepar’s clients, providing hands-on support and working with complex data sets. You will collaborate with Engineering, Data, Product, and Account Manager teams to ensure client satisfaction.
As a Member Success Manager, you will manage a portfolio of 400 solo entrepreneurs, acting as their trusted advisor for tax, accounting, and business operations. You will proactively engage members, identify risks and opportunities, and deliver exceptional service to ensure their financial and operational success.
The Client Relationship Manager serves as the primary relationship manager for a portfolio of servicing clients and strategic partners within the manufactured housing finance space. This role is responsible for overseeing client relationships, coordinating servicing operations, supporting servicing transfer initiatives, and driving operational excellence across assigned portfolios.
The Business System Analyst will leverage AI tools to create user stories, technical specs, and process documentation, focusing on user experience and collaborating with developers and stakeholders. This role involves translating customer needs into solution specifications and analyzing third-party integrations.
The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.
Own post-sale client relationships for a fintech SaaS platform serving private fund managers. Drive adoption, renewals, expansions, and value realization through strategic account management and executive engagement.
The Principal Post Sales Solution Consultant ensures successful onboarding and early adoption of Socure's identity verification platform. This role involves guiding implementation, providing technical assistance, fostering customer relationships, and driving customer success and retention.
The Digital Customer Programs Manager will own the Scale tier customer experience, focusing on self-serve resources, community engagement, and light-touch human interaction. This role involves account health monitoring, renewal management, office hours, community engagement, customer feedback, and support integration.
Flint is seeking its first Customer Success Manager to act as a strategic advisor to marketing teams, owning the customer relationship from sign-up through expansion. This role involves onboarding, monitoring customer health, driving new use cases, and developing case studies.
Manage 15-20 enterprise accounts at Sourcegraph, driving adoption, renewals, and expansion through strategic customer engagement and enablement. Requires technical SaaS experience and strong stakeholder management skills.
As a Customer Success Lead, you will manage strategic customer relationships, drive account growth, and act as a trusted point of contact for money movement. You will also provide product feedback to engineering and deliver strategic business reviews.
Own adoption strategy and outcomes for a small book of complex enterprise homebuilders, leading them through implementation, launch, and value realization. Drive executive alignment, change management, and cross-functional coordination to transform how customers operate.
As a Product Support Specialist, you will provide end-to-end customer support, troubleshoot technical issues, and gather customer feedback to inform product decisions. This role requires excellent communication skills and a passion for technology.
Lead technical training and customer enablement for Shield AI's Hivemind autonomy software. Develop training materials, deliver in-person instruction, and support customer engineers in building autonomy applications. Requires 7+ years experience and strong C++/Python skills.
As a Product Support Specialist, you will provide end-to-end customer support, investigate and resolve technical issues, and surface customer feedback to inform product choices. This role involves engaging with a technical customer community and contributing to technical documentation.
As a Technical Account Manager, you will be the technical bridge between customers and the product, ensuring maximum value extraction and driving expansion. This role requires an expert relationship manager with strong technical fluency and problem-solving skills.
Staff Developer Success Engineer supporting developers with cloud infrastructure, debugging distributed systems, and building observability solutions. Requires 9+ years experience with Kubernetes, Python/Java/Go, and customer-facing technical roles.
As a Customer Success Engineer, you will help customers deploy, integrate, troubleshoot, and scale Sprig. You will partner with product teams and technical stakeholders to solve complex challenges and ensure customers maximize the value of the platform.
Provide dedicated technical support for enterprise customers, troubleshooting complex issues with REST APIs, SSO/SAML/OAuth, cloud platforms, and search technologies while building customer relationships.