Drives enterprise customer adoption, engagement, and business value for an AI-powered contract platform. The role leads adoption roadmaps and cross-functional delivery while advising executive stakeholders on SaaS, AI, organizational change, and measurable customer outcomes.

Leads and develops a team of commercial Customer Success Managers responsible for onboarding, adoption, retention, advocacy, and expansion. The role shapes upmarket customer success strategy, coaches performance, and partners cross-functionally to deliver value for complex commercial customers.

Leads strategic customer relationships and large-scale transformation programs, guiding executive stakeholders toward measurable value and adoption of a SaaS platform. Requires 15+ years of relevant industry, customer success, or consulting experience, strong solution design and change management expertise, and extensive travel.

Drives enterprise AI adoption and measurable customer value across systems integrator accounts, serving as a strategic and technically fluent advisor. The role requires 6+ years in Customer Success, Technical Account Management, or Solutions Engineering, plus experience with AI/ML, APIs, and consumption- and seat-based products.

Drives enterprise AI adoption, usage growth, and measurable business value for Financial Services customers using Anthropic products. The role requires 6+ years in Customer Success, Technical Account Management, or Solutions Engineering, strong FSI expertise, technical fluency, and a bachelor's degree or equivalent experience.

Leverages England & Wales legal experience to help law firms and in-house teams adopt Harvey’s AI platform. The role leads onboarding and training, builds executive relationships, identifies adoption and expansion opportunities, and translates customer needs into product feedback.

Provides technical support, customer-facing account management, and professional services for OPSWAT product implementations in Bangalore. The role requires strong Windows expertise, troubleshooting and communication skills, cybersecurity and networking foundations, and a bachelor's degree or equivalent experience.

Builds customer storytelling and advocacy programs across industries, turning Claude deployments into referenceable customer narratives, announcements, and creative campaigns. The role requires enterprise relationship-building, cross-functional collaboration with Sales and Communications, and strong content execution.

Supports guests and restaurant operations by maintaining sanitation, stocking and rotating inventory, preparing service areas, and completing campus duties. Requires a high school diploma, at least one year of relevant experience, physical stamina, a driver's license, and food-safety credentials.

Owns a portfolio of partner-delivered customer engagements from matching through successful completion, focusing on delivery quality, Claude adoption, risk resolution, and partner practice development. The role requires experience managing concurrent engagements, usage-based customer outcomes, systems integrators, executive stakeholders, and repeatable operating playbooks.

Administers Anthropic’s SaaS portfolio and workplace systems, managing access, licenses, renewals, audits, application health, and user troubleshooting. The role requires SaaS administration experience, strong documentation and organizational skills, and an ability to automate recurring operational work.

Leads a blended technical support and services organization, improving frontline resolution, escalations, integrations, and customer-facing technical delivery. Requires 8+ years in technical support or related post-sales functions and 3+ years managing technical customer-facing teams.

Senior IT Operations Technician supporting enterprise platforms, complex escalations, and a regulated federal environment. The role requires 8–12 years of IT Operations experience, advanced Microsoft 365 administration, automation expertise, and strong troubleshooting and mentoring skills.

Trusted advisor for senior living operators, owning post-go-live customer relationships to drive adoption, engagement, and renewal. Requires 3+ years in customer-facing roles and strong skills in relationship management and translating business needs.

Leads internal IT operations, systems and network engineering, endpoint and identity platforms, office infrastructure, and media technology while building teams and operational strategy. Requires 10+ years in IT operations or infrastructure, leadership experience, and a security-first approach.

Own strategic relationships with 100–150 high-value event organizers, driving onboarding, product adoption, retention, and expansion. The role requires at least three years of customer-facing experience, a commercial mindset, and strong ability to use data to improve customer outcomes.

Administers and scales the company’s Workday ecosystem, focusing on operational modules, reporting, data loads, testing, and tier-2 support. Requires at least three years of Workday administration experience and broad HCM knowledge.

Lead and develop a team of Client Success Partners to drive retention, operational excellence, and growth for Dandy's enterprise dental practice customers. Oversee account health, escalations, Salesforce workflows, and cross-functional initiatives while partnering with Enterprise Account Managers.

Provides expert Apache Airflow troubleshooting and guidance to customers using a managed Airflow service. The role requires data engineering experience, Python, Airflow administration, containers, distributed cloud systems, strong communication, and customer-focused problem solving.

Provides expert technical support for a cloud-native security platform, troubleshooting cloud integrations, Kubernetes workloads, vulnerability findings, and runtime defense across AWS, Azure, and GCP. The role requires 5+ years of customer-facing technical experience, cloud security expertise, and strong debugging skills.

Provides bilingual technical support to customer developers integrating NMI payment APIs and SDKs. The role requires professional Spanish and English fluency, coding experience in Objective-C or another listed language, operating-system knowledge, and basic networking skills.

Delivers live workshops and customized enablement journeys for Celonis partners and customers in India. The role requires technical training experience, strong communication, analytical ability, and the capacity to explain complex data and process concepts to diverse audiences.

Provides expert clinical and technical support for aligner cases, advising doctors, resolving escalations, coordinating with the lab, and improving quality and training. Requires 5+ years in a high-volume dental lab and 3+ years of 3Shape CAD/CAM aligner design experience.

Operates scalable customer co-marketing programs, managing investment, agencies, intake tooling, measurement, and customer reporting. The role requires 7+ years of B2B SaaS marketing experience, including customer marketing, plus strong analytical and cross-functional program-management skills.

Leads technical customer escalations, incident reviews, team coaching, onboarding, and process improvement within a remote support organization. Requires at least five years of client-facing technical support experience and strong communication, reporting, and project management skills.

Provides in-home phlebotomy, specimen collection, preventative screenings, ECGs, and other low-acuity services. Requires venipuncture experience, applicable licensure or certification, BLS certification, reliable transportation, and the ability to work independently in patient homes.

Provides in-home phlebotomy, specimen collection, diagnostic screenings, and other low-acuity services while traveling independently to patients’ homes. Requires venipuncture experience, applicable clinical credentials, BLS certification, reliable transportation, and strong patient-service skills.

Owns production support, administration, controls, and automation across Vercel’s finance systems, with NetSuite as the core platform. The role requires 5+ years of financial systems experience, strong troubleshooting skills, AI workflow automation experience, and availability for overnight IST hours aligned with PST stakeholders.

Owns the post-sales technical relationship for strategic enterprise customers, providing architectural guidance, incident leadership, cost optimization, and cross-functional coordination. The role requires 5+ years in customer-facing technical roles, enterprise account ownership, and deep production expertise with Next.js and Vercel.

Provides technical support to healthcare clients by troubleshooting AI product issues, investigating root causes with SQL and logs, and advising on configurations. Requires technical proficiency, problem-solving, and customer-facing skills; 0-3 years experience.

Own the day-to-day client service lifecycle for a dedicated wealth-management advisory practice, handling transactions, paperwork, meeting follow-up, and deadline-driven workflows. The role requires 4+ years of client-facing wealth-management experience, strong organization, sound judgment, and autonomy.

Manages end-to-end customer onboarding, coordinating implementations, guiding product configuration, resolving risks, and transitioning customers successfully. Requires 2–5 years of onboarding, implementation, or customer success experience with strong project and stakeholder management skills.

Provides technical onboarding, troubleshooting, API integration guidance, monitoring, documentation, and customer education for a developer-focused fraud detection product. The role requires 3–6 years of customer-facing technical experience, strong JavaScript and API expertise, and excellent communication skills.

Supports external users by troubleshooting issues, improving operational processes, and partnering with internal teams on product and workflow improvements. The role requires customer-facing operations experience, strong communication and problem-solving skills, and comfort in a fast-moving office environment.

Manages strategic wealth management partnerships, overseeing onboarding, joint initiatives, deal execution, and retention. The role requires partner management or business development experience, strong communication and negotiation skills, and the ability to coordinate across product, engineering, and tax teams.

Own retention and expansion outcomes across a large customer portfolio by converting AI-generated health signals into signed optimization plans, renewal saves, and expansion revenue. The role requires 5+ years in customer success, account management, or consultative revenue work, plus strong commercial judgment and customer-facing diagnostic skills.

Manages post-sales relationships for enterprise customers, driving adoption, measurable value, retention, and renewal. The role requires 8+ years of SaaS customer success experience, telecommunications or contact center knowledge, executive communication skills, and experience with large enterprise accounts.

Provides phone and ticket-based support to affiliates, merchants, and clients across payment products, troubleshooting issues and coordinating escalations. The role requires strong customer service, IT knowledge, communication, prioritization, and payments or FinTech experience.

Owns post-sale relationships for mid-market customers, guiding onboarding, compliance adoption, renewals, and expansion. Requires 5+ years of SaaS Customer Success experience, executive relationship skills, strong retention results, and technical fluency.

Provides technical support for Twilio customers using email infrastructure, APIs, SDKs, and cloud solutions. The role requires 3+ years of experience, strong networking and email-protocol knowledge, excellent communication, and flexibility for EMEA customer shifts.

Provides dedicated technical support and proactive guidance to strategic customers, troubleshooting APIs, cloud solutions, code, and networks while coordinating with product and engineering teams. Requires 4–6+ years of relevant experience and strong customer communication skills.

Provides technical customer support for onboarding, compliance, account, and phone-number issues while helping prevent fraud and protect account security. The role requires English and Spanish fluency, ticket and live-support experience, strong escalation handling, and occasional weekend or holiday availability.

Lead post-sale customer success for AI healthcare agents, owning end-to-end implementations, change management, adoption, ROI demonstration, retention, and expansion for health systems and specialty groups. Requires 5+ years healthcare experience and 4+ years leading SaaS/IT implementations.

Provides overnight and weekend customer support for brokerage accounts, funding operations, trading inquiries, and risk escalations. The role requires 1–3 years of customer service experience, strong communication and judgment, and willingness to complete sponsored FINRA licensing.

Provides on-site operational oversight for workers and client leadership in a warehouse or manufacturing environment. The role manages onboarding, scheduling, worker support, issue resolution, staffing coverage, and account growth while requiring strong communication and 1–2+ years of relevant experience.

Provides onsite and remote workplace IT support for Tokyo and APAC employees, covering devices, SaaS, identity, endpoint management, AV, and lifecycle operations. The role requires professional Japanese and English fluency, security-minded judgment, and experience improving support workflows through documentation or automation.

Provides technical support for advertisers and sales teams, troubleshooting ad setup, tracking, and performance issues while partnering with Engineering, Product, and Operations. Requires 4+ years of client-facing technical experience, advertising technology knowledge, strong analytics skills, and excellent communication.

Operates and troubleshoots a large-scale satellite and data center network, responding to incidents, coordinating maintenance, and resolving customer escalations. Requires at least one year of network or IT operations experience; networking certifications and programming skills are advantageous.

Leads the post-sales organization, building onboarding, health-scoring, renewals, support, and expansion systems for a usage-based B2B API business. The role requires 15+ years of technology experience, VP-level customer success leadership, and demonstrated ownership of retention metrics.

Configures, troubleshoots, and maintains client dashboards while collaborating with Sales, onboarding, support, and account management teams. The role requires strong communication, problem-solving, attention to detail, and the ability to learn new technologies.