AprilNew York, NYManages strategic wealth management partnerships, overseeing onboarding, joint initiatives, deal execution, and retention. The role requires partner management or business development experience, strong communication and negotiation skills, and the ability to coordinate across product, engineering, and tax teams.
Owns onboarding, implementation, retention, renewals, and expansion for complex B2B SaaS accounts while serving as a strategic partner to executive stakeholders. Requires 4–8 years of Customer Success, Implementation, or Account Management experience and strong cross-functional communication.
Outcomes Architect partnering with customers to drive Notion workflow adoption, value realization, and AI transformation for named accounts. Own success plans, renewals, expansions, and ROI delivery while collaborating with Solutions Consultants on commercial outcomes.
Manage critical bank partnerships, drive joint initiatives, and build partner management models for an embedded tax platform. Requires experience in partner management or business development, ideally in financial services.
Leads EMEA implementation delivery for enterprise and mid-market customers, managing Implementation Specialists, improving scalable processes, and partnering across Customer Success, Sales, Product, Engineering, and Operations. The role requires strong project leadership, customer advocacy, technical fluency, and experience in complex enterprise environments.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.