Lead company-wide training programs for autonomous ground vehicle operations. Design curricula, develop materials, and manage delivery for internal personnel and external customers.

Manage critical bank partnerships, drive joint initiatives, and build partner management models for an embedded tax platform. Requires experience in partner management or business development, ideally in financial services.

Leads enterprise AI deployments and ongoing customer engagements, from technical configuration and go-live through renewal. The role combines implementation management, strategic guidance, adoption planning, escalation ownership, and cross-functional coordination for enterprise SaaS customers.

Leads enterprise AI customer deployments from kickoff through renewal, combining technical configuration, project management, strategic guidance, and escalation ownership. Requires 3–5 years of enterprise SaaS implementation or technical account management experience and availability for US East customer hours.

Manages Japanese advertiser relationships for Rokt Ads by supporting campaign launches, optimization, performance analysis, and cross-functional execution. The role requires at least three years of relevant client-facing or digital advertising experience, strong data and organizational skills, and native Japanese with business-level English.

Lead regional teams of MongoDB core and cloud Support Engineers. Drive operational excellence, scale support operations, coach technical talent, and manage customer escalations for a globally distributed database platform.

Lead and build the customer success function end-to-end, owning onboarding, adoption, retention, and expansion for enterprise accounts. Drive NRR/GRR and build scalable CS playbooks, tooling, and team.

Own a portfolio of enterprise accounts at an AI startup, driving adoption, expansion, and renewal for top accounting firms. Report to the CS Lead and help build the CS function from the ground up.

Drive long-term value, adoption, and retention for a portfolio of enterprise accounts. Partner with executives and cross-functional teams to deliver strategic customer success using Gainsight and structured engagement programs.

Technical Account Manager responsible for driving customer adoption, value realization, and success with Wiz's cloud security platform. Provide technical guidance, manage a book of enterprise customers, advocate for their needs internally, and support renewals/expansion.

Leads EMEA implementation delivery for enterprise and mid-market customers, managing Implementation Specialists, improving scalable processes, and partnering across Customer Success, Sales, Product, Engineering, and Operations. The role requires strong project leadership, customer advocacy, technical fluency, and experience in complex enterprise environments.

Own post-sale customer relationships, drive onboarding and project execution, triage support issues, and partner with sales and engineering on growth and feedback for a geospatial platform.

Own end-to-end post-sales implementation and onboarding for BioRender's new Graphing product. Design launch programs, migration support, and training resources while partnering with CSMs to drive customer activation and adoption.

Lead and scale a team of Implementation Managers responsible for customer onboarding from contract to 90 days. Own metrics, hiring, coaching, and cross-functional coordination for enterprise B2B SaaS launches.

Own the full customer lifecycle for medical device manufacturers using Lumafield's CT scanning products. Drive onboarding, adoption, renewals, and expansion while translating technical success into business value.

Leads a team of Customer Success Managers, translating strategy into scalable operating models, playbooks, and measurable adoption, retention, and renewal outcomes. Requires extensive post-sales experience, people management, executive communication, and operational expertise in SaaS, cloud, or enterprise technology.

Own advisor relationships at a fintech startup, leading onboarding, adoption, and health tracking while partnering with product to improve the platform. Requires 4+ years SaaS customer success experience.

Own end-to-end customer onboarding, adoption, and expansion for Ramp’s early European customer base. The role combines change management, CFO-level value communication, technical understanding of integrations and workflows, and commercial ownership in a build-from-scratch environment.

Own post-sale enterprise deployments for AI agents at a fast-growing fintech startup. Build repeatable frameworks, drive adoption and expansion, and feed customer insights back to product and engineering.

Lead and scale a team of Technical Account Managers to drive customer retention, expansion, and predictable renewals at a high-growth AI SaaS startup. Own CS strategy, processes, and a small book of accounts while partnering cross-functionally with Sales, Product, and Engineering.

Own and grow strategic enterprise accounts at a generative AI design platform, driving AI adoption and expansion with $1B+ retailers and global brands. Requires 5-8+ years in enterprise CS or account management with proven success managing VP/C-suite relationships.

Drive customer renewals, expansions, and migrations to Domino Cloud for enterprise accounts. Leverage MLOps/AI expertise for consultative conversations, identify upsell opportunities, and partner with sales to ensure retention and growth while managing a portfolio of ~10 accounts.

Manages enterprise customer relationships across onboarding, renewal, and expansion, using account planning, usage analysis, and commercial skills to drive retention and upsell growth. Experience with SaaS, payments or crypto, and complex B2B sales is valuable.

Own post-sale customer success as the main technical point of contact. Lead onboarding, troubleshoot integrations, run QBRs, and translate product capabilities for enterprise customers in application security and DevSecOps.

Lead a 50+ person Client Onboarding & Enablement organization at a B2B SaaS company. Drive strategy, automation, and scalable service models to accelerate client launches and improve commercial outcomes.

Own and grow a book of high-value enterprise accounts end-to-end from onboarding through renewal and expansion. Requires 4+ years in Customer Success with PLG SaaS experience and comfort with modern GTM stacks.

Build and deliver Customer Success enablement programs end-to-end while partnering with CS leadership to define priorities, measure impact, and drive retention and expansion outcomes. Requires 8+ years in CS or enablement with strong program-building and strategic advisory experience.

Own enterprise customer relationships across EMEA, guiding organizations through onboarding, carbon accounting, climate planning, and carbon removal using Watershed. The role requires 5+ years of SaaS customer success experience, enterprise relationship management, strong organization, and executive-level communication.

Leads post-sale customer journey from onboarding to retention and renewals. Acts as trusted advisor and commercial owner, building strategic relationships and driving account growth through AI-driven optimization and data analysis.

Leads and develops EMEA Product Specialists who help law firms and in-house legal teams adopt and expand their use of Harvey’s AI platform. Requires a qualified lawyer with 7+ PQE, people-management experience, legal technology expertise, and strong customer-facing communication skills.

Lead end-to-end delivery of AI-driven enterprise planning implementations for strategic customers, managing stakeholders and cross-functional teams. Requires 4-8 years consulting/tech experience and a top-tier degree.

Own and scale the Customer Success function end-to-end, building the operating system, team, and metrics (GDR, NDR, activation) that make Numeric the system of record for accounting teams.

This role partners with enterprise and regulated-industry customers across the UK and Europe to drive adoption, deployment success, and long-term value from an AI platform. It requires strong stakeholder management, cross-functional coordination, and comfort working with both business and technical teams.

Owns ongoing client operations and issue resolution for a student transportation platform. Manages implementations, drives service improvements, and acts as primary client contact. Requires 5+ years in Customer Success or Account Management.

Lead and scale a team of CSMs and Technical Delivery Managers for enterprise accounts at Otter.ai, driving retention, expansion, and adoption of AI-powered meeting tools.

Customer Success Manager responsible for onboarding clients, driving platform adoption, monitoring account health, and building relationships with law firms, investment banks, and buy-side clients in the credit intelligence space.

Provides real-time technical and customer support to clinicians on dental scans, case preparation, and CAD/CAM design modifications. Requires at least three years as a dental technician, substantial 3Shape experience, strong digital dental workflow knowledge, and fluent local-language and English communication.

The Strategic Customer Success Manager will drive net revenue retention for enterprise healthcare clients, building trusted partnerships and ensuring maximum value from Clarium's AI-powered platform. This role involves strategic advising, hands-on client engagement, and cross-functional collaboration to achieve customer success and growth.

Own customer relationships, serve as the primary point of contact, and proactively identify opportunities to drive customer satisfaction and retention. Manage cross-functional efforts and establish trust with healthcare stakeholders.

This technical, customer-facing role involves owning strategic accounts from onboarding through expansion, understanding customer use cases, coordinating with engineering, and driving value and adoption of Kombo's API solutions.

Own the post-sales experience for strategic enterprise biopharma accounts, driving adoption, retention, onboarding, support, and expansion. The role suits a hands-on builder with 2–4+ years of customer-facing experience, strong biology intuition, and comfort operating in an ambiguous startup environment.

Deploys, implements, and optimizes an enterprise data security platform while serving as a technical advisor to customers. The role requires 5+ years of professional services experience, cloud and legacy key-management expertise, programming skills, and strong troubleshooting and communication abilities.

Composio is seeking a Founding Customer Success Manager to own a book of high-value enterprise and growth accounts. This role involves building customer relationships, driving product adoption, owning NRR, and creating CS processes from scratch.

The Customer Success Manager will support clients as a day-to-day point of contact, ensuring a high-quality client experience through onboarding, education, and ongoing account support. This role involves executing workflows, delivering training, troubleshooting issues, and maintaining client records.

As a Member Success Manager, you will manage a portfolio of 400 solo entrepreneurs, acting as their trusted advisor for tax, accounting, and business operations. You will proactively engage members, identify risks and opportunities, and deliver exceptional service to ensure their financial and operational success.

The Client Relationship Manager serves as the primary relationship manager for a portfolio of servicing clients and strategic partners within the manufactured housing finance space. This role is responsible for overseeing client relationships, coordinating servicing operations, supporting servicing transfer initiatives, and driving operational excellence across assigned portfolios.

The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.

Flint is seeking its first Customer Success Manager to act as a strategic advisor to marketing teams, owning the customer relationship from sign-up through expansion. This role involves onboarding, monitoring customer health, driving new use cases, and developing case studies.

This hybrid role owns onboarding, adoption, retention, and growth for Japan-headquartered enterprise accounts while serving as APAC’s senior technical support escalation point. It requires fluent Japanese and English, enterprise customer-facing experience, technical troubleshooting ability, and familiarity with AI concepts and modern support tools.

Own adoption strategy and outcomes for a small book of complex enterprise homebuilders, leading them through implementation, launch, and value realization. Drive executive alignment, change management, and cross-functional coordination to transform how customers operate.