Leads post-sales Solutions Engineering team to drive client implementation, adoption, and product feedback loops. Requires 5+ years experience including 2+ in leadership, SQL proficiency, BI tools, and cross-functional program management.
Guides enterprise customers through onboarding, adoption, and expansion of AI search platform. Monitors usage, drives renewals/upsells, and influences product roadmap while engaging technical and executive stakeholders. Requires 5+ years in technical customer success.
Leads full-cycle enterprise implementations for AI document platform in life sciences, managing customer onboarding, configurations, and adoption while collaborating cross-functionally. Requires 4+ years client-facing experience in regulated industries like biotech.
Onboards and manages high-impact health/wellness merchant partners on HSA/FSA payment platform, drives revenue through co-marketing campaigns and data optimization, provides white-glove service for long-term growth.
Owns post-sale lifecycle for enterprise clients in B2B SaaS, driving adoption, retention, expansion via strategic plans, QBRs, and executive relationships. Requires 7+ years enterprise account management experience and CRM expertise.
Onboards new customers to Juicebox recruiting platform, builds renewal processes, resolves issues, expands accounts, and provides product feedback. Requires deep recruiting knowledge, organization, product mindset, and onsite presence in San Francisco.
Leads strategic relationships with high-value housing clients, guiding AI implementation, driving adoption, and optimizing workflows for business transformation. Requires 5+ years in real estate asset management or tech consulting, with strong analytical and executive skills.
Owns portfolio of finance/accounting customers in B2B SaaS platform, driving adoption, retention, renewals, and expansion. Partners cross-functionally to ensure value realization and growth; requires 3+ years CS experience and finance software knowledge.
Serves as trusted technical advisor for enterprise customers post-deployment, resolving complex issues with APIs/integrations, monitoring account health, and driving adoption. Requires 4+ years in technical customer-facing roles, bachelor's in CS/engineering, and strong troubleshooting skills.
Own post-sale success, growth, and impact for strategic biopharma accounts. Drive client onboarding, retention, and expansion while collaborating with product, engineering, and data teams.
Lead global enterprise customer success for major hotel brands at Canary Technologies. Own executive relationships, complex deployments, retention/expansion, and lead a team of CS and Implementation Managers while partnering with C-suite stakeholders.
Owns strategic relationships with housing customers, drives product adoption, provides technical support, manages onboardings, and prevents churn by optimizing usage and gathering feedback for product teams. Requires 2+ years technical B2B SaaS experience managing $2.5M+ ARR book.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.
Senior Technical Account Manager manages client relationships as a trusted technical advisor for fraud and risk teams, overseeing data integration, resolving technical issues, architecting ML solutions, and driving platform adoption and success.
Technical Account Manager owns customer relationships, drives platform adoption through technical guidance, advanced feature deep-dives, and troubleshooting. Requires 3-5 years in customer-facing technical roles and familiarity with APIs, webhooks, and SaaS integrations.
Customer-facing role owning post-sale success for AI agent deployments in accounting firms. Leads engagements, translates business needs into agent workflows, and feeds product insights to engineering. Requires 4+ years in enterprise SaaS customer success/implementation.
Owns end-to-end customer success for AI platform, including onboarding, playbooks, metrics, adoption tracking, and product advocacy. Collaborates with customers and engineering to drive retention and roadmap input in fast-paced startup.
Leads implementation and onboarding of Ramp's platform for enterprise customers, acting as strategic consultant to drive product utilization and revenue. Requires 7+ years in customer success or sales, enterprise project management, and AI fluency.
Matches experts to clients for interview-based research projects, manages project lifecycle from recruitment to feedback tracking, and collaborates with product/engineering teams. Requires strong communication, ownership, and 0-2 years experience in a fast-paced startup environment.
Leads customer success for midmarket clients using Complete's compensation platform, onboarding users, driving engagement, optimizing retention strategies, and identifying expansion opportunities. Requires 3+ years tech experience and strong relationship-building skills.
Customer Success Manager responsible for owning enterprise relationships, driving Highspot platform adoption, value realization, and retention. Develop mutual value plans, mitigate risks, identify expansions, and coordinate with internal teams to ensure quantifiable ROI for customers.
Owns customer portfolio for AI logistics platform, driving adoption, expansion, and value realization through relationship management, AI configuration, and cross-functional collaboration. Requires 2+ years customer-facing experience and AI enthusiasm.
Embed with customer success teams to triage support, unblock workflows on Palantir platforms, and build tooling for scalable enablement. Requires strong problem-solving, communication, and proficiency in languages like Python, SQL, or Java.
Customer Success Manager owns day-to-day relationships with clients, onboards new customers, monitors health to drive retention and expansion, and collaborates with sales/marketing. Requires 3+ years in customer success or account management with strong communication skills.
Client retention specialist focused on saving at-risk accounts through proactive outreach, solution-finding, and cross-functional collaboration. Requires 2-3 years of client retention experience, preferably in SaaS, with strong communication and organizational skills.
The Developer Success Engineer owns the post-sale technical relationship with Finch customers, guiding them from API integration to ongoing optimization of employment data flows. This role drives increased usage, advises on integration strategy, and conducts architectural assessments to reduce friction and drive product adoption.
Manages client lifecycle from sales to renewal for high-tier real estate marketing clients, guiding website builds, implementing digital strategies, and driving retention/revenue growth. Requires 2+ years client/account management and marketing platform experience.
Leads post-sales Solutions Engineering team to drive client implementation, adoption, and product feedback loops. Requires 5+ years experience including 2+ in leadership, SQL proficiency, BI tools, and cross-functional program management.
Guides enterprise customers through onboarding, adoption, and expansion of AI search platform. Monitors usage, drives renewals/upsells, and influences product roadmap while engaging technical and executive stakeholders. Requires 5+ years in technical customer success.
Leads full-cycle enterprise implementations for AI document platform in life sciences, managing customer onboarding, configurations, and adoption while collaborating cross-functionally. Requires 4+ years client-facing experience in regulated industries like biotech.
Onboards and manages high-impact health/wellness merchant partners on HSA/FSA payment platform, drives revenue through co-marketing campaigns and data optimization, provides white-glove service for long-term growth.
Owns post-sale lifecycle for enterprise clients in B2B SaaS, driving adoption, retention, expansion via strategic plans, QBRs, and executive relationships. Requires 7+ years enterprise account management experience and CRM expertise.
Onboards new customers to Juicebox recruiting platform, builds renewal processes, resolves issues, expands accounts, and provides product feedback. Requires deep recruiting knowledge, organization, product mindset, and onsite presence in San Francisco.
Leads strategic relationships with high-value housing clients, guiding AI implementation, driving adoption, and optimizing workflows for business transformation. Requires 5+ years in real estate asset management or tech consulting, with strong analytical and executive skills.
Owns portfolio of finance/accounting customers in B2B SaaS platform, driving adoption, retention, renewals, and expansion. Partners cross-functionally to ensure value realization and growth; requires 3+ years CS experience and finance software knowledge.
Serves as trusted technical advisor for enterprise customers post-deployment, resolving complex issues with APIs/integrations, monitoring account health, and driving adoption. Requires 4+ years in technical customer-facing roles, bachelor's in CS/engineering, and strong troubleshooting skills.
Own post-sale success, growth, and impact for strategic biopharma accounts. Drive client onboarding, retention, and expansion while collaborating with product, engineering, and data teams.
Lead global enterprise customer success for major hotel brands at Canary Technologies. Own executive relationships, complex deployments, retention/expansion, and lead a team of CS and Implementation Managers while partnering with C-suite stakeholders.
Owns strategic relationships with housing customers, drives product adoption, provides technical support, manages onboardings, and prevents churn by optimizing usage and gathering feedback for product teams. Requires 2+ years technical B2B SaaS experience managing $2.5M+ ARR book.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.
Senior Technical Account Manager manages client relationships as a trusted technical advisor for fraud and risk teams, overseeing data integration, resolving technical issues, architecting ML solutions, and driving platform adoption and success.
Technical Account Manager owns customer relationships, drives platform adoption through technical guidance, advanced feature deep-dives, and troubleshooting. Requires 3-5 years in customer-facing technical roles and familiarity with APIs, webhooks, and SaaS integrations.
Customer-facing role owning post-sale success for AI agent deployments in accounting firms. Leads engagements, translates business needs into agent workflows, and feeds product insights to engineering. Requires 4+ years in enterprise SaaS customer success/implementation.
Owns end-to-end customer success for AI platform, including onboarding, playbooks, metrics, adoption tracking, and product advocacy. Collaborates with customers and engineering to drive retention and roadmap input in fast-paced startup.
Leads implementation and onboarding of Ramp's platform for enterprise customers, acting as strategic consultant to drive product utilization and revenue. Requires 7+ years in customer success or sales, enterprise project management, and AI fluency.
Matches experts to clients for interview-based research projects, manages project lifecycle from recruitment to feedback tracking, and collaborates with product/engineering teams. Requires strong communication, ownership, and 0-2 years experience in a fast-paced startup environment.
Leads customer success for midmarket clients using Complete's compensation platform, onboarding users, driving engagement, optimizing retention strategies, and identifying expansion opportunities. Requires 3+ years tech experience and strong relationship-building skills.
Customer Success Manager responsible for owning enterprise relationships, driving Highspot platform adoption, value realization, and retention. Develop mutual value plans, mitigate risks, identify expansions, and coordinate with internal teams to ensure quantifiable ROI for customers.
Owns customer portfolio for AI logistics platform, driving adoption, expansion, and value realization through relationship management, AI configuration, and cross-functional collaboration. Requires 2+ years customer-facing experience and AI enthusiasm.
Embed with customer success teams to triage support, unblock workflows on Palantir platforms, and build tooling for scalable enablement. Requires strong problem-solving, communication, and proficiency in languages like Python, SQL, or Java.
Customer Success Manager owns day-to-day relationships with clients, onboards new customers, monitors health to drive retention and expansion, and collaborates with sales/marketing. Requires 3+ years in customer success or account management with strong communication skills.
Client retention specialist focused on saving at-risk accounts through proactive outreach, solution-finding, and cross-functional collaboration. Requires 2-3 years of client retention experience, preferably in SaaS, with strong communication and organizational skills.
The Developer Success Engineer owns the post-sale technical relationship with Finch customers, guiding them from API integration to ongoing optimization of employment data flows. This role drives increased usage, advises on integration strategy, and conducts architectural assessments to reduce friction and drive product adoption.
Manages client lifecycle from sales to renewal for high-tier real estate marketing clients, guiding website builds, implementing digital strategies, and driving retention/revenue growth. Requires 2+ years client/account management and marketing platform experience.