AI Deployment Leader
Own post-sale enterprise deployments for AI agents at a fast-growing fintech startup. Build repeatable frameworks, drive adoption and expansion, and feed customer insights back to product and engineering.
About the job
What You’ll Do
- Own the post-sale relationship for a portfolio of enterprise customers, from launch through expansion
- Build repeatable deployment frameworks for complex enterprise rollouts to streamline execution and accelerate time-to-value
- Help customers measure impact, identify gaps, and find opportunities to use Domu more broadly
- Spot expansion opportunities early, build the case for them, and partner with the founders to grow usage and revenue
- Bring customer feedback and deployment learnings back to product and engineering, helping shape what Domu builds next
- Create the operating foundation for this function, including critical AI workflows, optimizing for repeatability, quality, and scale
What We’re Looking For
Must-Haves
- Experience owning enterprise or mid-market customer relationships, with accountability for outcomes
- Strong commercial judgment. You can understand customer goals, spot expansion opportunities, and connect product usage to business value.
- Analytical and operational rigor. You bring structure to messy problems.
- Technical curiosity and independence. You can quickly learn how Domu’s product works, how our customers’ systems operate, and where the two connect, without needing to be an engineer.
- Clear communication with both executives and technical teams
Nice-to-Haves
- Experience in financial services, collections, insurance, or another highly regulated industry
- Experience building or launching something: a side project, internal tool, product, process, or new function
- Familiarity with voice AI or AI products used in production
- Early-stage startup experience, or a strong desire to build in a fast-moving, high-ownership environment
Benefits and Perks
- Medical, dental, and vision insurance, as well as mental health support
- 401k
- 14 business days of paid time off
- Monthly wellness stipend
- AI tooling budget
Skills
Enterprise Customer Management, Post-Sale Deployment, Commercial Judgment, Analytical Rigor, Technical Curiosity, Voice Ai, Ai Products, Financial Services, Regulated Industries, Startup Operations
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