Staff ServiceNow Platform Lead to own multi-year vision, roadmap, and governance while performing hands-on development, architecture, and vendor management for strategic initiatives at Zoox. Requires 10+ years ServiceNow experience including architecture and active development skills.

Lead architecture and scaling of Block's Oracle Fusion financial systems (Accounting, Tax, Treasury, Procurement, FP&A). Design data models, build integrations, drive AI-first automation, and translate accounting requirements into scalable technical solutions.

Licensed Loan Advisor guiding borrowers through Upstart's home lending (HELOC) application process via phone/written consultations, managing tasks, resolving issues with cross-functional teams, and contributing to process improvements in a scaling mortgage operations team. Requires active NMLS license and 2+ years in customer-facing lending roles.

Leads and scales a Strategic Accounts team responsible for enterprise customer growth, retention, and expansion. The role requires 8+ years in B2B SaaS customer-facing roles, 4+ years managing teams, executive-level relationship skills, and strong operational rigor.

Serve as tax subject matter expert partnering with Customer Success to help customers navigate complex tax compliance using Sphere's AI platform. Troubleshoot issues, translate feedback to product improvements, create documentation, and support implementations and escalations. Requires 4+ years in tax operations/compliance.

Provide enterprise-level technical support for Cribl's observability and telemetry platform. Troubleshoot complex customer issues with distributed systems, Linux, cloud platforms, and observability tools; requires 5+ years experience and strong client-facing skills.

Support Engineer helping customers debug and build on the Retool platform. Diagnose complex technical issues with databases, APIs, web performance, and infrastructure while advocating for users internally. Requires 2+ years technical customer support experience, intermediate JavaScript, and database knowledge.

Senior NetSuite Engineer responsible for owning architecture, scalability, and evolution of the Financial Technology platform. Design, implement, and optimize NetSuite solutions, integrations, and processes in a high-growth SaaS environment with heavy focus on quote-to-cash, OneWorld, and Zone Advanced Billing.

Senior Customer Support Engineer owning complex post-sales technical escalations for Tailscale's VPN networking product. Requires 4+ years in technical support, deep networking and Go debugging expertise, and the ability to drive issues to resolution or high-quality engineering handoff.

Build and maintain scalable Salesforce solutions as a Business Systems Developer, owning the full lifecycle from requirements and architecture to deployment and support. Requires 3+ years of hands-on Salesforce development (Apex, LWC, Flows), full-stack fundamentals, AI-assisted development proficiency, and applied AI solutioning skills.

Technical Support Engineer investigating and resolving customer integration issues for Plaid's financial API platform. Requires 2+ years customer-facing experience plus hands-on knowledge of REST APIs, SQL, HTML/CSS and a scripting language.

Serve as the primary post-sales partner for strategic enterprise accounts at n8n. Own onboarding, adoption, QBRs, value realization, risk management, and expansion to drive ~120% NRR. Requires enterprise CS experience, technical fluency with APIs/integrations, commercial acumen, and strong cross-functional collaboration.

Build and operate Harvey’s global customer success and activation function for law school partners, covering onboarding, training, account health, reporting, and scaled engagement. Requires 5+ years in customer success, account or program management, plus strong presentation and systems-building skills.

Serve as primary post-sales partner for ~30 enterprise n8n customers in US Central. Drive onboarding, adoption, health monitoring, ROI delivery, renewals, and expansion while partnering cross-functionally with Sales, Support, Solutions Engineering, and Product.

Drives adoption, measurable value, renewals, and expansion for complex enterprise insurer accounts. The role requires experience in enterprise SaaS customer success, strategic customer engagements, structured feedback, and cross-functional collaboration.

Client Support Specialist providing technical support and issue resolution for Ontic's AI-powered security platform. Serves as liaison between clients, success, and product teams; manages tickets, documentation, metrics, and cross-functional collaboration in a remote SaaS environment.

Customer Success Manager specialized in Stripe's Radar fraud and disputes products. Drive adoption, mitigate risk, reduce fraud/dispute rates, and serve as domain expert partnering cross-functionally with merchants on payments health. Requires 5+ years enterprise experience including 2+ years in payments fraud/risk.

Own growth across a high-volume SMB customer portfolio by using customer data, product adoption signals, proactive engagement, and AI-enabled workflows to drive expansion. The role requires 2–5 years of experience in customer-facing B2B SaaS work and strong commercial, organizational, and communication skills.

Senior Technical Support Engineer providing advanced escalation support and hands-on troubleshooting for a SIEM and cybersecurity platform, primarily for customers in Brazil. Requires 5+ years experience in technical support or security operations with deep expertise in SIEM, log pipelines, Linux, networking, and cloud platforms.

Provides advanced technical support for a cybersecurity SIEM platform serving the Japan market, handling escalations, complex troubleshooting, incident response, and customer communications. Requires 5+ years in technical support, systems engineering, or security operations with strong SIEM and distributed-systems expertise.

Own post-sale relationships for a portfolio of accounts at Findigs. Drive platform adoption, manage NRR/expansion, lead QBRs, monitor account health with AI tools, and serve as the voice of the customer to Product and Engineering teams. Requires 3+ years customer-facing SaaS experience, strong communication, technical aptitude, and AI proficiency.

Serve as the primary point of contact for customer benefits inquiries and issues across medical, dental, retirement, HSA/FSA and other perks. Troubleshoot, resolve cases via phone/ticket/chat, ensure regulatory compliance, and act as a subject matter expert on Justworks benefits tools while collaborating on product improvements.

Own end-to-end customer outcomes for Notable's complex healthcare accounts as the post-sale executive partner. Drive adoption, value realization, governance, and growth by quarterbacking internal teams and advising C-suite leaders on operational and financial impact.

Lead support operations at OpenAI by owning partner/vendor management, service governance, automation programs, and embedding LLM tools into workflows to scale exceptional customer support. Requires 8+ years leading ops teams, systems thinking, and technical collaboration in high-growth environments.

Patient Engagement Specialist responsible for high-volume outbound calls (150-200/day), educating patients on at-home healthcare services, building trust, and booking appointments (avg 19/day). Requires 2+ years outbound call center experience (1+ in healthcare), EHR proficiency, and strong multi-channel communication skills.

SkillBridge internship providing hands-on experience as a Field Service Representative. Support customer product readiness, perform on-site diagnostics/repairs/troubleshooting of mechanical and electronic equipment, deliver technical training, and build customer relationships. Requires military technical/maintenance background and up to 75% travel.

Serve as first line of defense for customer questions at an AI accounting agent company. Triage/resolve tickets, build knowledge base and runbooks, route product feedback to engineering, and turn support signals into product improvements.

Own a book of independent retail clients (paint, hardware, farm & feed stores) post-implementation at Rundoo. Drive retention, adoption, value realization, and QBRs/renewals while turning client feedback into product signals in a startup CS role.

Supports users of a software creation platform, improves support workflows and documentation, and channels customer feedback into product development. The role suits a recently graduated, analytical, proactive communicator with strong curiosity about AI tools.

Leads a Western Europe Customer Success team while managing priority accounts, improving retention and expansion, and building scalable post-sales processes. Requires 10+ years in SaaS Customer Success or post-sales and 5+ years of direct people leadership.

Build internal tools, automations, and AI-assisted workflows on the Support Engineering team to scale developer support for Firecrawl. Requires 4+ years full-stack experience building internal tools or developer-facing systems; bonus for LLM production experience.

Own internal IT systems, SaaS tools, device fleets, vendor relationships, and foundational security (SSO, access management) for a Series B industrial AI/AR startup. Lead onboarding/offboarding, troubleshoot issues, and build processes as a department of one. Requires 4+ years IT ops experience.

Own post-sale technical success for enterprise partners at Bland AI, driving onboarding, go-live, adoption, ROI measurement, renewals, and expansion for voice AI platform deployments. Requires 5+ years in technical partner/customer success roles with strong API/integration fluency and self-directed execution.

Serve as trusted partner to Lumos's largest enterprise customers, driving onboarding, adoption, expansion, renewals, and retention for the Autonomous Identity Platform while influencing product roadmap with customer insights.

Partner Success Engineer driving technical adoption, POCs, and expansion for Deepgram's infrastructure, silicon, hardware, cloud, and edge partners. Requires 7+ years in technical customer-facing roles blending deployment expertise, partner management, and AI-native workflows.

Serve as the strategic post-sales partner and primary point of contact for major financial services customers. Drive business outcomes, build executive relationships, lead success planning and executive reviews, and ensure measurable value realization from Chainguard's secure open source solutions.

Customer Success Manager responsible for post-sales customer onboarding, adoption, value realization, and retention for enterprise accounts. Requires 2+ years customer-facing experience, domain knowledge in security/DevSecOps/containers, and proactive ownership of customer outcomes.

Build and maintain AI-powered automations and integrations for ClickUp's post-sales support systems, primarily in Zendesk. Translate support workflows into scalable automations using low-code tools, LLMs, and CX platforms to reduce toil and improve efficiency. Requires 3+ years building production automations/integrations with Zendesk admin expertise.

Build and modernize Chime's contact center infrastructure powering voice, chat, IVR, AI self-service, summarization, and routing systems for member support. Requires 3+ years production software experience with Ruby on Rails (or similar), databases, caching, and high-scale web architectures.

Leads onsite IT support for the Dublin office and coordinates regional support across EMEA. The role combines hands-on troubleshooting with employee lifecycle operations, AV and event readiness, vendor and inventory management, executive support, and scalable process improvement.

Provide technical support for Nooks' AI-powered sales platform, troubleshooting complex issues via Slack, chat, and email while collaborating with engineering to improve the product and build knowledge resources. Requires 3+ years of B2B SaaS support experience in a fast-paced startup environment.

Provides advanced technical support for customer deployments, investigating complex system and product issues, coordinating escalations with engineering, and communicating solutions. The role requires technical support experience, Windows and Linux expertise, public cloud experience, and multilingual communication skills.

Own post-sales lifecycle and technical triage for strategic accounts running Salient's AI agents in regulated financial workflows. Review logs/prompts/evals to diagnose issues, deploy prompt changes, partner with engineers, and drive adoption, retention, and expansion while maintaining compliance standards.

Build and scale IT infrastructure, automation, Mac fleet management, identity/security, and SaaS administration for a rapidly growing AI company. Requires 4+ years IT engineering experience, strong scripting/automation skills, Okta, Terraform, and modern collaboration tools.

Technical Quality Specialist on Figma's Product Support team responsible for troubleshooting complex bugs, owning end-to-end issue resolution with Engineering and Product, and advocating for quality and customer experience improvements in their SaaS design platform.

Own incident resolution, functional support, enhancements, and quarterly upgrades for Discord's Oracle Fusion ERP environment. Serve as key liaison to Finance stakeholders across AR, AP, GL, and Procurement while maintaining SOX/ITGC compliance.

Customer Success Manager responsible for post-sale engagement, retention, expansion, and driving value for large enterprise customers using Stripe's payments and billing products. Requires 6+ years client-facing experience, payments/fintech background, and strong executive relationship skills.

Customer Success Manager owning clinician onboarding, training, engagement, and operational workflows for an AI home health platform. Requires 3-8 years customer-facing/ops experience, fast learning of clinical processes, strong communication, detail orientation, and data comfort in a fast-paced startup.

Customer Success Manager responsible for end-to-end customer onboarding, adoption, retention, and expansion at an AI company serving the construction industry. Requires 3+ years SaaS CS experience, strong relationship management, and data-driven approach; construction vertical knowledge is a plus.

Leads earnings-update support for Q4 customers in Mexico, handling quality assurance, escalations, troubleshooting, workflow improvements, documentation, and specialist mentoring. Requires 3–5 years in B2B SaaS support or escalation work, HTML/CSS proficiency, and a strict EST schedule.