Provides public and direct technical support for Figma users across community and social platforms, moderates the community forum, investigates issues with internal teams, and turns customer feedback into product recommendations. Requires at least two years of technical SaaS support or community experience and fluency in English and Japanese.

Customer Success Manager responsible for implementation, adoption, retention, and expansion of Skydio's autonomous drone solutions for Public Safety and law enforcement customers in the Northwest and Midwest US. Requires experience in SLED, UAS technology, project management, and 40% travel.

Owns post-sale relationships for APJ customers, driving onboarding, adoption, product usage, business reviews, and successful outcomes. Requires 3–5+ years in customer success, account management, or technical support, plus the ability to communicate technical concepts and familiarity with HSM and cryptography.

Servicing Associate responsible for proactively engaging at-risk customers to resolve payment issues, negotiate accommodations, and mitigate financial loss while balancing retention and risk for Rippling's payroll, cards, and lending products. Requires 2+ years in customer-facing financial services or collections with strong empathy and judgment.

Lead and mentor a team of Customer Care Advisors at Bestow, providing expert guidance on complex life insurance inquiries, driving performance through coaching, process improvements, and quality reviews. Requires 6+ years customer service experience, a valid life insurance license, and strong leadership skills.

Trust & Safety Specialist resolving customer incidents via chat, email and phone for a hyperlocal storage marketplace. Manage disputes, evictions, claims and develop trust & safety processes; 1+ year customer service experience required.

Customer Success Engineer works directly with healthcare customers to support API and EDI integrations for claims processing, eligibility checks, and RCM workflows. Requires RCM expertise, API experience, and customer-facing skills to triage issues, identify product gaps, and drive adoption.

The Client Training and Adoption Specialist trains restaurant operators on SpotOn's POS and software suite through in-person and remote sessions, creates training materials, and provides ongoing support to maximize technology adoption. Requires 2+ years restaurant operations experience, training skills, and strong communication.

Inbound Call Center Representative providing exceptional customer support to health plan members, physicians, and pharmacies. Requires 2+ years call center experience, strong communication and empathy, with initial onsite training in Plano, TX.

The Fulfillment Support Technician configures, quality-checks, troubleshoots, repairs, and ships Routeware hardware devices from the Portland warehouse. They also occasionally travel to install and support the technology on customer vehicles.

Own post-sale relationships, adoption, renewals, and expansion for Octus data and workflow products. The role requires at least three years of client-facing experience, commercial account-growth ability, project management skills, and interest in credit markets and financial workflows.

Founding role owning end-to-end compliance (SOC 2, HIPAA, GDPR, ISO 27001) and IT infrastructure for a fast-growing AI sales coaching platform. Automate compliance with AI, build IT systems from scratch, and bridge engineering, legal, and leadership teams while working in-office in NYC.

Leads APAC Customer Success teams across enterprise, SMB, and mid-market portfolios, owning retention, renewal, expansion, and executive client relationships. The role requires 10+ years of experience, management expertise, strong commercial judgment, and proficiency with customer success and CRM tooling.

Serve as strategic partner to enterprise clients in FinTech, Banking, and E-commerce, driving ROI from DataVisor's AI-powered fraud detection and AML SaaS platform through performance monitoring, best practices guidance, and cross-functional advocacy.

Leads the Nordic Value Engineering organization and owns customer value journeys spanning discovery, adoption, renewal, and expansion. The role combines executive stakeholder management, strategic transformation expertise, value selling, hands-on Process Intelligence guidance, and talent development.

Build and operate secure macOS endpoint infrastructure as code using MDM platforms, GitOps, and production engineering practices. Lead migration to Fleet, own Santa/Rudolph, implement Zero Trust device posture, patching, zero-touch provisioning, and telemetry-driven compliance for a large fleet.

Serve as the primary onsite IT partner for the New York office at Thinking Machines Lab, handling employee support, onboarding/offboarding, identity/access management (Okta), infrastructure (networking, physical security, A/V), device fleet management (macOS/MDM), and collaboration with the SF team using IaC practices like Terraform and GitOps. Requires 5+ years IT engineering experience and full-time onsite work in NYC.

Build and run white-glove IT executive support for C-suite, admins, and board at Anthropic. Define service models, runbooks, AV playbooks; provide urgent on-site support while maintaining discretion and security. Requires 7+ years IT support with executive experience.

Owns end-to-end onboarding for clinics, including implementation planning, product training, go-live coordination, issue escalation, and process improvement. The role requires 4–6+ years in implementation, onboarding, or customer success, strong communication, technical comfort, and an automation-oriented mindset.

Customer Success Manager owning post-go-live relationships for August Health's billing platform in senior living. Drive adoption, monitor health metrics, resolve issues, identify upsell opportunities, and ensure customers achieve ROI through financial expertise and proactive engagement.

The IT Systems Engineer leads corporate IT integrations for acquisitions, consolidates SaaS and identity platforms, and automates operational workflows. The role requires 5+ years managing IT systems and expertise with Okta, APIs, scripting, Terraform, and identity protocols.

Leads a Cyprus-based customer experience team supporting regulated financial-services customers across phone, chat, and email. The role owns quality assurance, MiFID and CySEC compliance, coaching, escalations, and performance reporting.

Support Account Managers by handling client scheduling for depositions, managing complex rescheduling, triaging requests, and providing high-touch administrative support in a legal services environment. Requires 1+ years experience in legal admin or coordination, strong communication, and proficiency with cloud tools.

Provide front-line technical support to financial institutions using Narmi's digital banking platform. Troubleshoot issues, act as product SME, advocate for improvements, and collaborate with Delivery, CS, Engineering and Product teams. Requires 2+ years technical support experience, BA/BS, and PST/MT timezone.

Quality Analyst responsible for evaluating call center interactions, identifying coaching opportunities, tracking performance trends, and driving process improvements through audits, dashboards, and root cause analysis. Requires 4+ years QA experience in call centers, strong analytical and Excel skills, and a focus on customer satisfaction.

Enterprise Customer Success Manager guiding clients (especially in asset management, banking, legal) through adoption of Harvey's AI platform. Drive implementation, training, relationship management, and ROI using metrics while feeding insights back to product teams.

Administers and optimizes Workday business processes, compensation, position management, reporting, and security configurations. The role requires a bachelor's degree, at least three years of Workday experience, strong analytical and communication skills, and hybrid availability in Bengaluru.

Deliver technical support and tailored training to clients using the Newbook property management platform. Troubleshoot complex issues, prepare clients for go-live, leverage AI tools, and collaborate with internal teams to improve customer experience in the hospitality sector.

Senior Salesforce Administrator responsible for system governance, driving automation with Flow and AI tools like Einstein, managing CPQ and integrations, supporting revenue and services operations, and partnering with business stakeholders to optimize Quote-to-Cash and PSA processes. Requires 5+ years experience and CPQ expertise.

Leads strategic pharmaceutical customer relationships and end-to-end value realization, coordinating cross-functional teams, executive stakeholders, transformation programs, and platform adoption. Requires 10+ years of relevant industry experience and strong consulting, change management, and communication skills.

Drives customer value realization, adoption, expansion, and renewals by translating strategic priorities into Celonis use cases and measurable process improvements. The role requires analytical, process-improvement, project-management, and executive communication experience, plus knowledge of SaaS applications and Finance or Supply Chain.

Leads strategic Public Sector customer relationships and transformation programs, coordinating cross-functional teams to drive Celonis adoption, measurable value realization, and executive advocacy. Requires 10+ years of relevant customer success or consulting experience, large-scale transformation expertise, and strong change management and communication skills.

The Senior Finance Systems Engineer will design, configure, integrate, and continuously improve Workday Financials solutions supporting global Finance operations. The role requires extensive Workday Financials expertise, strong accounting knowledge, and ownership of end-to-end technical delivery.

Leads Hyderabad’s product support team, executive escalations, operational reporting, and global process improvements. The role requires 8+ years in software product support, 3+ years managing support teams, strong technical troubleshooting skills, and cross-functional collaboration with Product and Engineering.

Support enterprise customers by troubleshooting and resolving complex network security issues including DDoS mitigation, firewall configurations, and performance problems across Cloudflare's security products. Requires 4+ years experience in network/web security support, strong protocol knowledge (BGP, TCP/IP), scripting skills, and customer-facing troubleshooting expertise.

Senior Systems Administrator responsible for designing, implementing, maintaining, and optimizing enterprise IT infrastructure across cloud, endpoint, identity, server, and collaboration platforms. Leads infrastructure projects, automates processes, troubleshoots complex issues, and mentors junior team members in a fast-paced environment.

Partners with complex enterprise customers and C-suite stakeholders to drive AI-agent adoption, process improvement, and measurable support outcomes. Requires 8+ years of customer-facing experience, strong technical acumen, and expertise in requirements analysis and solution design.

This senior customer success role partners with enterprise fintech, banking, payments, and e-commerce clients to optimize fraud and AML outcomes, improve adoption, and drive measurable ROI. It requires 5+ years of relevant experience, strong analytical skills, and the ability to lead executive customer engagements.

Guide law firms through onboarding, implementation, training, and optimization of Eve's AI legal technology platform. Requires 3+ years in customer success or implementation, strong SaaS and communication skills, with legal tech or AI experience preferred.

Product Support Specialist providing technical support, troubleshooting, and data reconciliation for Rundoo's ERP platform used by independent hardware and paint stores. Requires strong problem-solving, communication, and analytical skills with comfort for early shifts and high-volume client interactions.

Support Engineer role working directly with customers and the Customer Success team to resolve technical issues, triage incidents, translate feedback to engineering, and develop reusable solutions for Attentive's AI marketing platform. Requires strong problem-solving, customer communication, HTML/CSS/SQL proficiency, and API familiarity.

Own technical customer success for Mux’s largest accounts by guiding complex video implementations, resolving escalations, and driving adoption, retention, and expansion. The role requires 5+ years in technical customer success or an equivalent SaaS position, strong software and cloud knowledge, and excellent communication skills.

Owns onboarding, adoption, retention, renewals, and expansion for enterprise customers using complex scientific and regulatory workflows. The role requires 5+ years of metrics-driven Customer Success experience, quantitative forecasting ability, and strong stakeholder communication.

Provide primary IT support during West Coast hours for a mostly remote team. Handle onboarding/offboarding, administer identity and collaboration systems, implement security policies, and support Apple hardware/MDM for a healthcare startup.

Leads end-to-end implementations and ongoing relationships for APAC private capital clients, while building Chronograph’s initial Singapore presence and regional operating model. Requires 8–12+ years of client-facing experience, private markets expertise, and an established Singapore/APAC network.

Serve as the technical bridge between customers and Sift's engineering/product teams. Own complex customer issues for enterprise accounts, support integrations and ML model health, write scripts/queries for ROI and automation, and advocate for customer needs internally. Requires 5+ years technical customer-facing experience, strong scripting skills, and cross-functional collaboration.

Build and scale technical customer support for an AI-native ERP platform. Resolve tickets, triage bugs, develop AI-assisted automations and internal tooling, improve knowledge bases, and drive product improvements from customer patterns. Requires 6mo-3yrs technical support experience, scripting/API skills, and systems thinking.

The Senior HRIS Analyst configures and enhances Workday across the hire-to-retire lifecycle, supports users, maintains system integrity, and develops reports and dashboards. The role requires 6+ years of Workday configuration experience, a strong HCM background, and expertise in reporting and EIB data loads.

Provide front-line technical support for Astra's payments API platform. Troubleshoot integration issues, resolve customer tickets within SLAs, escalate appropriately, and contribute to knowledge base and process improvements. Requires 1-3 years in API/technical support with strong troubleshooting and communication skills.

Technical Customer Success Manager responsible for driving adoption, implementation, and value realization of Armis cyber exposure management platform for platinum customers. Requires 5+ years in technical customer-facing roles and cybersecurity, with hands-on platform configuration and strong cross-functional coordination skills.