Austin, TX
Integrated software for waste and recycling operations
Routeware provides cloud-based platforms for route optimization, fleet dispatch, in-cab computing, billing, customer engagement, and analytics. It serves waste haulers, municipalities, and fleets across North America and UK, managing 18K trucks and 88M residents. Solutions improve efficiency, safety, sustainability, and profitability in waste management.
Own day-to-day roadmap execution for a B2B SaaS product line, partnering with product, engineering, marketing, customer success, and support. The role requires 2–3+ years of SaaS product management or ownership experience, strong agile and analytics skills, and familiarity with AI-powered capabilities.
The Fulfillment Support Technician configures, quality-checks, troubleshoots, repairs, and ships Routeware hardware devices from the Portland warehouse. They also occasionally travel to install and support the technology on customer vehicles.
Implementation Consultant guiding customers through data-driven implementation of Routeware's waste management software. Responsibilities include data gathering, analysis, modeling, system configuration, and delivering optimized operational routes. Requires 3+ years as Implementation Consultant or Business Data Analyst, strong Excel skills, and a relevant bachelor's degree.
Hands-on Accountant responsible for ASC 606 revenue recognition, balance sheet management, commission and inventory accounting, plus supporting revenue operations and process improvements.
Lead UX strategy and unification across a multi-product SaaS portfolio. Build design systems, research practices, and accessibility standards while managing one designer and partnering cross-functionally on roadmap and delivery.
Design, configure, and deploy Routeware's waste management platform solutions for clients. Requires 5+ years in solutions engineering or technical sales within waste/logistics, plus a bachelor's degree.
As a Product Manager, you will drive the execution of the Customer Engagement & Education product line, focusing on resident-facing applications. You will partner with engineering and product teams to deliver features, including AI-powered capabilities, and ensure a strong resident experience.
Account Executive responsible for selling Routeware's waste and recycling SaaS platform to municipalities and public works departments in the Mountain West territory. Requires 2-5 years of technology sales experience with a focus on public sector, strong quota attainment, and the ability to manage full sales cycles including RFPs.
Owns portfolio of ~100 customers in waste management SaaS, guiding them to success through best practices, data analysis, renewals, and expansion while collaborating cross-functionally. Requires strong communication, project management, and industry knowledge.
Technical Account Manager acts as a technical advocate for key customers, providing product expertise, resolving escalations with engineering, and influencing the product roadmap based on client needs. Requires deep technical knowledge of data structures, configurations, and SaaS environments, plus strong relationship-building skills.