Head of Value Engineering

Responsibilities

Identify and Frame Value for Prospects and Customers

• Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
• Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales and Celonis executives.
• Serve as an executive sponsor across the customer portfolio and position Celonis as a strategic business transformation platform.

Create and Scale Value Across the Portfolio

• Lead customers through the Celonis Value Journey and support deployment of new features, apps, and products.
• Advance strategic growth programs focused on value creation.
• Ensure customer success, architect improvement measures, and manage change across the customer base.
• Pioneer new methodologies within the Value Engineering organization.
• Direct Value Engineering, Services, and Ecosystem resources through the Customer Value Journey.
• Build strategic customer relationships as an executive sponsor.
• Host QBRs and EBRs to communicate results and realized value to senior and C-level management.

Grow and Lead Talent

• Recruit high-caliber Value Engineers.
• Develop talent through hands-on engagement, continuous feedback, and mentorship.
• Lead by example and demonstrate Celonis leadership principles.
• Allocate resources effectively to deliver sales, renewal, value, and adoption targets.
• Communicate successes and risks proactively within the organization.

Requirements

• Business domain expertise, such as Finance or Supply Chain, and experience with strategic transformation initiatives.
• Ability to build compelling customer value roadmaps.
• Deep understanding of industry trends and strategic challenges facing C-suite stakeholders.
• Ability to build an integrated Celonis Process Intelligence roadmap.
• Experience guiding customer IT teams through a Process Intelligence journey.
• Hands-on ability to build dashboards, Apps, and Action Flows.
• Project management experience, including scope, expectations, and timelines.
• Experience preparing and communicating results to internal and external stakeholders.
• Experience with value selling, including discovery, qualification, value assessment, and proof-of-value engagements.
• Proven track record identifying and prioritizing use cases, implementing improvement measures, establishing operating models, and training users to realize value and renew or expand subscriptions.
• Sales and commercial acumen, including customer discovery, engagement qualification, resource allocation, and value-selling leadership.
• Proven leadership ability, with a hands-on approach and experience leading by example.

Compensation and Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
• Inclusive parental leave: 24 weeks for primary carers and 12 weeks for supporting carers.
• Flexible hybrid work model, with remote flexibility and office collaboration.
• Unlimited PTO in applicable regions and generous PTO globally.
• Learning and mentorship programs, including a 70-20-10 learning framework and dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off for volunteering through annual Impact Days.
• Inclusion and belonging programs, including Inclusion Days.
• Mission-led culture focused on customer value, teamwork, ownership, and sustainability.