Supports multifamily real estate clients across Pennsylvania and Delaware through onboarding, training, account coordination, site visits, and customer service. The role requires at least two years of training or account management experience and familiarity with Philadelphia-area multifamily real estate.

Leads a Value Engineering team and owns customer value journeys from acquisition through adoption, renewal, and expansion. The role combines strategic transformation, executive stakeholder management, value-selling expertise, Process Intelligence implementation, and hands-on talent development.

This customer-facing engineer designs and implements technical solutions for enterprise customers, partnering with Customer Success Managers and turning individual solutions into reusable assets. The role requires 6–8+ years of technical experience, strong API and DevOps knowledge, scripting ability, and French fluency.

This customer-facing engineer partners with Customer Success Managers to design and implement technical solutions for enterprise customers, while creating reusable assets that accelerate value across accounts. The role requires 6–8+ years of technical experience, strong API and DevOps knowledge, hands-on scripting skills, and fluency in Spanish.

Provides hands-on technical solutioning for enterprise customers, partnering with Customer Success Managers to architect integrations, workflows, and reusable implementation assets. Requires 6–8+ years in a technical customer-facing role, strong API and DevOps knowledge, scripting experience, and fluency in German.

Provides hands-on technical solutioning for enterprise customers, partnering with Customer Success Managers to design integrations, workflows, scripts, and reusable implementation assets. Requires 6–8+ years in a technical customer-facing role, strong API and DevOps knowledge, and fluency in French.

Partners with enterprise executives to define AI transformation strategies, expand high-impact use cases, drive organizational adoption, and realize measurable business value. Requires 7–10+ years in strategic customer-facing work, executive influence, transformation leadership, and hands-on generative AI experience.

Own post-sales relationships for enterprise customers, leading onboarding, adoption, value realization, issue management, and renewal or expansion efforts. The role requires 5+ years in enterprise customer-facing work, strong cross-functional influence, and knowledge of cybersecurity or cloud technologies.

Own scalable onboarding programs for a high volume of commercial customers, partnering with sales, marketing, and operations to drive adoption and successful outcomes. The role requires 4+ years of experience, strong organization, and customer-facing program management skills.

Leads the strategy and buildout of Talkiatry’s quality and training function across human, outsourced, and AI-driven interactions. The role requires 8+ years in QA, quality operations, or training leadership, plus experience scaling QA platforms, automation, BPO oversight, and regulated service quality.

Own post-go-live operational success for enterprise clients using ValonOS, diagnosing process and product gaps through data and direct observation. The role combines client strategy, operational improvement, executive communication, product feedback, and expansion identification in regulated mortgage servicing.

Leads the Trial Experience team, coaching customer-facing employees, managing KPIs, improving processes, and handling escalations to drive successful customer trials. Requires substantial people-management experience in SaaS or product-led growth environments and strong technical, analytical, and communication skills.

Manages enablement and adoption strategies for strategic customers, helping them realize measurable value from Figma through tailored training, product expertise, and consultative engagement. Requires 4+ years in customer-facing SaaS roles and native or bilingual German proficiency.

Leads the customer enablement function, owning enterprise onboarding, customer education, internal CX training, and knowledge management for an AI infrastructure platform. Requires 8+ years in enablement or customer education and experience building scalable programs and teams.

The Engagement Manager will build and manage government and research-institution relationships, identify custom AI and LLM opportunities, and coordinate delivery across business, operations, product, and engineering teams. The role requires 7+ years of experience, strong B2B relationship management, technical fluency with APIs and ML lifecycles, and Arabic proficiency.

Supports payroll platform partners by investigating complex payroll and tax issues, coordinating cross-functional resolutions, and communicating clear guidance. The role requires at least two years of client-facing support experience, payroll or fintech exposure, strong analytical skills, and excellent written communication.

Own the full post-sale customer lifecycle for large enterprise accounts in autonomous rail technology, leading complex hardware and software implementations, building executive relationships, driving adoption, and securing expansion revenue. Requires 8+ years in customer success or implementation with experience in $5M+ enterprise deals.

Own the technical success of customer accounts by building integrations, diagnosing extraction and pipeline issues, and driving adoption, retention, and expansion. The role requires customer-facing technical experience, API and coding proficiency, and the ability to translate technical solutions into business outcomes.

Own the technical health, architecture, escalations, and adoption strategy for strategic SaaS customers while advising executives and engineering teams. The role requires 8+ years in technical post-sales work, strong cloud, API, networking, and debugging expertise, and the ability to influence renewals and expansion.

Leads a Product Success team responsible for driving SMB customer activation, product adoption, and value realization. The role combines people leadership, scalable customer-success program design, data-driven playbook development, and cross-functional collaboration across Product, Sales, Marketing, and Implementation.

Drives onboarding, activation, education, and product adoption for a high-volume portfolio of SMB customers. The role requires at least three years of implementation or scaled customer success experience, strong analytical and program-building skills, and an interest in AI-powered financial services.

Leads enterprise customer success for strategic financial-services accounts, building the team, operating model, and playbooks that drive adoption, measurable value, expansion, and renewals. Requires 8+ years in enterprise customer success or related advisory work and 4+ years of direct people leadership.

Leads a highly technical customer support team, managing escalations, coaching engineers, improving processes, and ensuring SLA and CSAT performance. Requires strong technical and communication skills, 3+ years leading technical teams, and 10 years in customer-facing roles.

Owns complex, multi-property hotel client implementations from kickoff through go-live and adoption while coordinating integrations, vendors, and internal teams. The role requires strong stakeholder management, consultative customer success skills, and experience running concurrent deployments.

Supports strategic wealth management and enterprise clients through account management, client meetings, project coordination, and cross-functional execution. The role requires 2–5 years of customer-facing experience, strong organization and communication skills, and the ability to grow into independently managing enterprise accounts.

Leads post-sales customer success activities, escalations, adoption, renewals, and retention while mentoring Customer Success Managers. The role requires 3–5 years of Customer Success experience and telecommunications or SaaS experience.

Leads Customer Success, Support, and Professional Services across APAC, driving enterprise customer adoption, retention, escalations, implementation quality, and regional revenue growth. Requires 8+ years in SaaS or telecommunications and experience managing international, multidisciplinary teams and complex enterprise accounts.

Leads a team of Customer Success Managers serving key accounts, driving adoption, retention, expansion, and executive reporting. The role requires SaaS experience, people-management expertise, strong cross-functional leadership, and familiarity with customer-success operations and tools.

Leads the Inside Partner Success team, overseeing inbound client support, service levels, training, CRM quality, and partner engagement. Requires 5+ years of B2B2C customer success experience, at least 2 years managing people, and strong operational and cross-functional leadership skills.

Leads MongoDB’s Critical Accounts function and Customer Health Platform, building operating frameworks, teams, executive reporting, and AI-enabled customer risk capabilities. The role requires 12+ years in Customer Success, program management, or customer/GTM operations, plus senior leadership and cross-functional influence.

The Customer Success Manager will advise executive stakeholders and customer teams on strategy execution, change management, and WorkBoard adoption. The role requires 5–8 years of overall experience, including three years in customer success, program management, consulting, or professional services, plus strong client-facing leadership skills.

Customer Success Manager owning onboarding, adoption, retention, and expansion for Flai's AI platform at auto dealerships. Build relationships with dealership leaders, drive KPIs like appointments and response times, provide product feedback, and execute/iterate on CS playbooks in a fast-moving early-stage environment.

Leads Jasper’s Services organization across implementation, enablement, and advisory while building its strategy, operating model, commercial model, and delivery infrastructure. The role requires 10+ years of services or customer-success leadership, AI fluency, commercialization expertise, and hands-on team leadership.

Guides enterprise customers through Auth0 identity implementations, adoption, security improvements, and long-term strategy. The role requires 5+ years in IT, customer-facing technical experience, strong Japanese and English communication, and familiarity with CIAM protocols, APIs, and cloud services.

Provides senior technical guidance to strategic enterprise customers on Okta Workforce Identity solutions, leading escalations, adoption roadmaps, and executive stakeholder relationships. Requires 8+ years of IT experience, IAM expertise, and strong enterprise architecture and communication skills.

Leads strategic mining-industry customer relationships and transformation programs, partnering with executives to define roadmaps, drive Celonis adoption, and realize measurable business value. Requires 10+ years of strategy consulting, customer success, or related industry experience plus large-scale transformation and change-management expertise.

Support deployment of Dusty Robotics' FieldPrint Platform on construction sites by guiding customers through BIM/VDC workflows in Revit and AutoCAD, delivering training, managing projects, and collaborating cross-functionally to drive adoption and continuous improvement. Requires 4+ years in construction/architecture/engineering with BIM/VDC experience.

Own strategic enterprise customer relationships across EMEA, driving adoption, measurable business outcomes, retention, and advocacy. The role requires 5+ years in customer success or a related enterprise technology function, executive communication skills, and experience with customer health platforms.

Technical Partner Success Manager at Verneek, an early-stage deep-tech AI startup. Oversee strategic business development, gather partner feedback, optimize operations, and liaise between executives, technologists, and enterprise partners. Requires 7+ years in business management/executive roles, MBA, technical bachelor's, and AI knowledge.

Lead end-to-end customer rollouts for Broccoli AI's platform, configuring AI agents for home service businesses, driving adoption, quantifying ROI, and partnering with forward-deployed engineers. Requires 4-8+ years in implementation or deployment at high-growth SaaS companies, customer obsession, data fluency, and an AI-native mindset.

Lead Customer Success Manager owning post-sales relationships, retention, and expansion for high-ARR enterprise accounts at Tines. Requires 10+ years experience partnering with sales and technical teams to drive business outcomes, QBRs, and C-suite relationships in a fast-paced environment.

Leads customer marketing and advocacy programs that improve onboarding, product adoption, engagement, retention, and expansion. The role manages a team, builds data-driven lifecycle journeys, and partners cross-functionally with Customer Success, Sales, Product, and Marketing teams.

Manage a portfolio of customers to drive adoption, outcomes, renewals, and expansion of Assembled's customer support platform. Build relationships with executive stakeholders, conduct business reviews and trainings, and serve as the voice of the customer to inform product and GTM improvements.

Leads WRITER’s EMEA customer success organization, owning retention, expansion, executive relationships, and regional operating strategy. The role requires extensive enterprise SaaS experience, senior post-sales leadership, and expertise in AI adoption and transformation programs.

Own deployment and activation success for enterprise AI platform customers. Build champion networks, design custom adoption strategies and workshops, translate use cases into measurable business outcomes, and drive platform adoption across customer organizations.

Own customer activation and adoption for an enterprise AI platform by designing custom solutions, champion programs, workshops, and enablement strategies. The role requires at least nine years of customer success or activation experience, strong technical communication, facilitation, and program management skills.

Own customer activation and adoption for an enterprise AI platform by designing workflows, champion programs, communities, workshops, and enablement strategies. The role requires at least five years of customer success and activation experience, strong program management, technical fluency, and excellent facilitation skills.

Own customer activation and adoption for enterprise AI deployments by designing workflows, champion programs, training, and workshops tied to measurable business outcomes. Requires 5+ years in customer success or activation, strong program management, technical fluency, and facilitation skills.

The Customer Enablement Manager will drive adoption and measurable value for strategic customers through tailored enablement plans, training, and trusted stakeholder relationships. The role requires 4+ years in customer-facing SaaS functions and strong consultative communication skills.

Lead and scale the enterprise Customer Success team at PermitFlow, owning retention, expansion, and executive relationships for complex multi-region accounts in the construction AI space. Requires 8+ years in Customer Success with 4+ years managing teams carrying revenue targets.